Three County Volkswagen - Service Center

Exceptional! Took my car in for 80k mike tune up. Friendly staff and exceptional customer service. Provided updates on vehicle and shuttle service. Excellent deale Took my car in for 80k mike tune up. Friendly staff and exceptional customer service. Provided updates on vehicle and shuttle service. Excellent dealership & staff! More

quick to give me a loaner for Labor Day Weekend ... saved Issues required some part ordering and I had plans for the w/end , kept me posted along the way and gave me a loaner to tie me over. Life saver Issues required some part ordering and I had plans for the w/end , kept me posted along the way and gave me a loaner to tie me over. Life saver More

Oil Change Express oil change - Cassandra got me in even though they were booked. Wait was a little long, but they returned the car sparkling clean from the car Express oil change - Cassandra got me in even though they were booked. Wait was a little long, but they returned the car sparkling clean from the car wash. More

Very slow service and bad customer experience I was told that service was first come first serve and was given an appointment at 8 am. I reached the service center at 7:15 am and was one of the fi I was told that service was first come first serve and was given an appointment at 8 am. I reached the service center at 7:15 am and was one of the first couple of cars in there. I was told that there would be an inspection and if I waited I would know what needs to be done. I waited untill 9 am and was told that the first set of cars would take time and that I should get breakfast and my car was still standing outside. I stepped out for 15 min to get breakfast and the car had been moved to the parking lot when I came back. After 15 min I had to go ask Greg and he said he had my inspection results and that nothing needed to be done. Thankfully I wasn't charged anything. I took an appointment and waited for 2.5 hrs for a 10 min inspection. That has been my worst service experience ever. More

VW Atlas 2nd Service Very happy. Dropped the car off at 4:00pm Friday, signed the paperwork, was dropped home in the courtesy van and collected it at 11:00am Saturday. Very happy. Dropped the car off at 4:00pm Friday, signed the paperwork, was dropped home in the courtesy van and collected it at 11:00am Saturday. More

Fair service They were not pushy with trying to sell you extra service that were not needed and they gave me a car wash. Pretty good for a dealership. They were not pushy with trying to sell you extra service that were not needed and they gave me a car wash. Pretty good for a dealership. More

Service Excellent service, they work hard to get the jop done Although I am still waiting for service to be completed, confident and sure that satisfaction w Excellent service, they work hard to get the jop done Although I am still waiting for service to be completed, confident and sure that satisfaction will be the end result. More

Tire replacement The service was good. Found out there was snail in the front right tire which was the reason for the low tire pressure light to be on. Even though the The service was good. Found out there was snail in the front right tire which was the reason for the low tire pressure light to be on. Even though the service station was busy they were very helpful More

Tiguan headlight It took days to install the new headlight but was ok since provided me a loaner car. I was somewhat happy with the service overall. It took days to install the new headlight but was ok since provided me a loaner car. I was somewhat happy with the service overall. More

Simply the Best! My experience from the very first time that I called to set up my service appointment was absolutely amazing Wendy and Cassandra took care of me very My experience from the very first time that I called to set up my service appointment was absolutely amazing Wendy and Cassandra took care of me very good over the phone and when I brought my car in Cassandra was courteous, quick, honest and efficient. I will not go anywhere else. I've gone to a different Volkswagen dealer prior to this and it was an absolute nightmare. This place is a blessing. The guy who service my car did an amazing job. And Toni, on my way out for the grand finale was great. I'm so happy I found this place. More