Three County Volkswagen - Service Center
Lyndhurst, NJ
1,786 Reviews of Three County Volkswagen - Service Center
Great Dealership, friendly courteous and will go to great extent to satisfy your needs. My car was completed when expected and very satisfied with the outcome. Gregory is a pleasure to deal with. great extent to satisfy your needs. My car was completed when expected and very satisfied with the outcome. Gregory is a pleasure to deal with. More
Never had problems this guys are great can complain I’m happy with them when you need them they are there and very honest. Thanks happy with them when you need them they are there and very honest. Thanks More
Michael was fantastic. He was knowledgeable, friendly and went above and beyond to communicate the status of my vehicle. The car was ready earlier than expected. went above and beyond to communicate the status of my vehicle. The car was ready earlier than expected. More
excellent My husband (RIP) used to take the car, for service all the time. Since he is no longer here I was very happy to go back for service to the same place My husband (RIP) used to take the car, for service all the time. Since he is no longer here I was very happy to go back for service to the same place, I just went for a couple of minor things, but at the end it happened that a 20 year old car needed other repairs. I was very pleased to deal, in service, with a super nice guy Greg, who explained to me in detail all the parts that needed replacement. I came out of there very happy knowing that my car was taken care of from top to bottom, with people that are trained to do any kind of work on Volkswagen. Thank you Greg, you are super-nice guy, very patient in explaining every detail. More
Great service, happy to get a car wash thrown in after car was serviced. They replaced my car in about an hour and a half car was serviced. They replaced my car in about an hour and a half More
Would like to let you know what a pleasant experience it was the service department Gregory was very exceptional And helpful .. And also want to say the shuttle people were very accommodating thank you for was the service department Gregory was very exceptional And helpful .. And also want to say the shuttle people were very accommodating thank you for the great experience.. More
Mike was very friendly and professional while explaining what was found to be wrong with my car. He explained warranty details clearly and the car was returned within a reasonable timeframe. what was found to be wrong with my car. He explained warranty details clearly and the car was returned within a reasonable timeframe. More
What a lovely, kind group of people My experience began with a very panicked, tearful phone call to Toni, who went above and beyond to make sure that I felt comfortable and taken care of My experience began with a very panicked, tearful phone call to Toni, who went above and beyond to make sure that I felt comfortable and taken care of. She went above and beyond to ensure that I had an appointment and a loaner vehicle as the work needed on my car would take a few days. When I arrived very close to closing time, Gregory and the other man at the counter (Mike?) helped me without complaint. We laughed, they made me feel at ease. They got the job done as quickly as they could and were so flexible with my work schedule and even cleaned my car with their spare time. I'm notorious in my family for being the one with consistent car problems so I've visited many a dealership and many a mechanic. This was easily the best experience I have ever had anywhere and I will absolutely be returning to Three County Volkswagen to see my new pals. More
Good service Took the time to do the job correct . You guys need a larger show room to display more of the Volkswagen product line and bolt on goodies . Took the time to do the job correct . You guys need a larger show room to display more of the Volkswagen product line and bolt on goodies . More
Best customer service ever! I brought in my car on Monday morning without an appointment & Mike didn't send me back instead he patiently listened to me and explained everything m I brought in my car on Monday morning without an appointment & Mike didn't send me back instead he patiently listened to me and explained everything my car needed in details. I had the best customer service ever! he and his manager help me out tremendously, great price, they offered a courtesy car & fixed my car the same day even thought they were very busy that day. Every one there are polite and professional. I would highly recommend. Thank you! More