Three County Volkswagen - Service Center
Lyndhurst, NJ
1,786 Reviews of Three County Volkswagen - Service Center
Mike was great! The team was great with the lead up to the appointment and very attentive once I arrived. Mike was on the ball and was able to push my processing to g The team was great with the lead up to the appointment and very attentive once I arrived. Mike was on the ball and was able to push my processing to get me in the shuttle quickly. Service was done much sooner than expected even with an unknown (to me) recall issue fixed. Great job. More
Great customer service, greg helped me getting a ride back to work with the shuttle and kept me updated all days long regarding the status of my car. I picked it up the same day with everything fixed back to work with the shuttle and kept me updated all days long regarding the status of my car. I picked it up the same day with everything fixed More
follow up Brought in my Tiguan for a computer issue and, turned out to be a water leak seeping into the system. Screen was restored, and Mike called back later Brought in my Tiguan for a computer issue and, turned out to be a water leak seeping into the system. Screen was restored, and Mike called back later to have paneling and insulation replaced because it was all part of the recall. Work took 5 days for which time I used a loaner Great service ! More
On my way to work Thursday 2/27/20 I had a blowout on the front drivers side of my 2019 Atlas after changing tire with spare (donut) I managed to get to work where I was advised by a co-worker who also has a front drivers side of my 2019 Atlas after changing tire with spare (donut) I managed to get to work where I was advised by a co-worker who also has a Volkswagen and uses Three County of Lyndhurst for service to call and ask for their assistance which I'm happy to say I did Make a long story short Arrived at 9 am without appointment within an hour and a half I was back on the road with a new tire and oil and filter change thanks to Greg Deo and his staff of professionals Thank you Nick Primiano More
Service was average and still have to improve in timing, 2 hours and 15 minutes for an oil change and a quick inspection come on..??? 2 hours and 15 minutes for an oil change and a quick inspection come on..??? More
Good service Everything happened as expected, including the estimated price. There were no negative surprises and the maintenance service was finalized within the Everything happened as expected, including the estimated price. There were no negative surprises and the maintenance service was finalized within the expected time frame. Goo job. Thanks! More
Thanks to Three County for another trip to the dealer where customer service was top notch! Greg was timely, clear and helpful. Satisfied customer here where customer service was top notch! Greg was timely, clear and helpful. Satisfied customer here More
Greg was very accommodating when I decided to cancel my 7 am appointment but then decided to drop off at 8 a.m. because I was having car troubles. Every time I visit this Center, I'm always warmly greeted. I am appointment but then decided to drop off at 8 a.m. because I was having car troubles. Every time I visit this Center, I'm always warmly greeted. I appreciate the shuttle and I appreciate the thorough explanation of what's wrong with my car. More
The service center at Three County Volkswagen has consistently been excellent. They are thorough in diagnosis and are not trying to oversell you on work that is unnecessary. They frequently check in consistently been excellent. They are thorough in diagnosis and are not trying to oversell you on work that is unnecessary. They frequently check in with you and provide updates while you wait. More