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Three County Volkswagen - Service Center

Lyndhurst, NJ

4.7
1,786 Reviews

1,786 Reviews of Three County Volkswagen - Service Center

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March 09, 2020

Check engine light Everything worked out very well. It was very helpful that someone was sent to my house to pick me up when the car was ready. More

by KID2174
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Carbone
March 09, 2020

Waited 3 hours for an oil after being told it was an hour and a half to wait. Didn't even change the mileage sticker. More

by ODNANREF386
Recommend Dealer
No
Employees Worked With
Mike Carbone
March 08, 2020

Awesome Service Experience Went in to get my tail light fixed and they were able to resolve the issue within an hour. Pleasant experience all around! Will definitely go back in More

by bleedblue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2020

The service department is always very accommodating and timely in getting our scheduled maintenance done. The entire staff is friendly and communicates with us frequently about the status of our service. More

by JENNW501
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Carbone
March 06, 2020

I went in for an oil change for my 2016 Passat. Very thorough and efficient. Service advisor was professional, knowledgeable, and friendly. Also gave me some information to be aware of for a future serv More

by DANSKIM3
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2020

The service at Three County Volkswagen was pretty bad. I have a lease and the service rep Mike didn’t not want to follow proper protocol. Instead he just made assumptions. Though his assumption was true he More

by APRILSTITT72
Recommend Dealer
No
Employees Worked With
Matt Kuczek
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Women who checked me out (pleasant), Mike Carbone
March 05, 2020

Awesome Experience Gregory Deo and Mike Carbone are a pleasure to deal with. Truly dedicated and committed. That is why I keep returning to Three County Volkswagen Lyn More

by DMDILELLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Carbone
March 05, 2020

THREE COUNTY GOES THE EXTRA MILE Some challenges with my new Arteon. VW took care of my needs and work tirelessly to solve the problems. I'm back on the road again -- and it didn't co More

by SPLENDOR.MUSIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Mastro
March 05, 2020

Great Place Excellent customer Service, always go above and beyond to help you. They make sure all your issues get resolved as expeditiously as possible. Great More

by JUANITAMARTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2020

Gregory is always thorough in explaining what needs to done, in a language I can Understand. Always feel at ease leaving my car with him. More

by ISRAELITENAZAIRE
Recommend Dealer
Yes
Employees Worked With
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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