Three County Volkswagen - Service Center
Lyndhurst, NJ
1,786 Reviews of Three County Volkswagen - Service Center
Good Service Department Dropped my car off in the morning and it took a little longer than expected, but I was kept up to date the whole time. Dropped my car off in the morning and it took a little longer than expected, but I was kept up to date the whole time. More
Always a great pleasure dealing with the service department. Haven’t been disappointed since I joined the VW family since 2010. Hope to renew a new lease with VW and continue service at Three Coun department. Haven’t been disappointed since I joined the VW family since 2010. Hope to renew a new lease with VW and continue service at Three County. More
Recall Matt took care of me immediately after I can into the shop, did not have to wait and the work was done right away. Very nice young man, explain what w Matt took care of me immediately after I can into the shop, did not have to wait and the work was done right away. Very nice young man, explain what was going to be done to the car and how long it was going to take and arranged for someone to take me home and bring me back to get my car when the work was done. More
Yearly Service with radio repair Car was having the yearly oil change but did not have the normal wash. I have asked for the tech to check the radio since it was not working correctly Car was having the yearly oil change but did not have the normal wash. I have asked for the tech to check the radio since it was not working correctly on the digital display. This was never checked and repaired. More
Overall great employee but dealer overpriced! I purchased my VW at Three County Volkswagen Dino in August of 2019 and in June 2020 took my car in for service. Gregory Deo was great and explained I purchased my VW at Three County Volkswagen Dino in August of 2019 and in June 2020 took my car in for service. Gregory Deo was great and explained what my car needed, and took my car in right way even though I did not have an appointment. Although I think the service was over priced for spark plugs, almost $300, What??? Also when I purchased my car at VW my windshield was cracked and I called the dealership and was advised that i need to speak with Dino my sales person. I decided to call him and come by for him to see the windshield but he was never around. A year has passed by and I decided to show the picture to Gregory and was told by management it was to late, which it probably was. I even had the picture from August 2019 that was taken, but the manager told me it was to late. More
Quality service, customer focused and friendly Very positive experience having my car serviced from this dealership. Work was completed in a timely manner and my service representative - Greg - was Very positive experience having my car serviced from this dealership. Work was completed in a timely manner and my service representative - Greg - was very attentive and followed up with me frequently. A shuttle was provided to get me back home which was much appreciated and they were very accommodating by allowing me to pick up my car outside of regular service hours. More
like their free car wash after service. appointment schedule does not work. work on car is done is first come first service base. otherwise ok schedule does not work. work on car is done is first come first service base. otherwise ok More
Service was great as always. Professional, informative. Work was done on time as promised and the waiting area was clean and organized. Highly recommended. Five Stars Work was done on time as promised and the waiting area was clean and organized. Highly recommended. Five Stars More
Loyal Customers My family owns four (4) Volkswagen vehicles: a Jetta, Tiguan, Atlas, and an R32. Over the years, we have always relied on Three County Volkswagen to p My family owns four (4) Volkswagen vehicles: a Jetta, Tiguan, Atlas, and an R32. Over the years, we have always relied on Three County Volkswagen to provide all of the scheduled maintenance service on all of those vehicles. The staff has always been knowledgeable, courteous and friendly. I trust Three County and I would not go anywhere else for service. More
service was smooth and easy as always Mike Carbone was just wonderful during this service call. I was given a courtesy car and kept update as to progress on repair. Due to Covid-19 part Mike Carbone was just wonderful during this service call. I was given a courtesy car and kept update as to progress on repair. Due to Covid-19 parts were hard to come by but the Mike went above and beyond in making sure that every detail to the service was taken care of. I can not thank him enough for all his help. Great dealership, Great service and wonderful people who want to help. More