Three County Volkswagen - Service Center
Lyndhurst, NJ
1,785 Reviews of Three County Volkswagen - Service Center
Easy drop off, good communication, all questions answered in timely manner. I liked the text feature for quicker communication. Also knew the costs before extra work done. in timely manner. I liked the text feature for quicker communication. Also knew the costs before extra work done. More
Scheduled maintenance was a a breeze! I called on Thursday, had an appointment Monday and was in and out in about an hour or so. I will come back again Thursday, had an appointment Monday and was in and out in about an hour or so. I will come back again More
Always friendly and efficient! Thanks for providing great services and be friendly! I always choose TC to service my VWs and recommend to get your car to this place! Thanks for providing great services and be friendly! I always choose TC to service my VWs and recommend to get your car to this place! More
The service was great, the representative in the service department was pleasant, professional as well as knowledgeable. My car was ready when promised and a through inspection was performed, informing me o department was pleasant, professional as well as knowledgeable. My car was ready when promised and a through inspection was performed, informing me of both present and future services that my car needs. More
Fast, efficient, friendly adapting to the new realities Of life in a virus’s filled world, it’s good to know that there ARE constants - and service in your shop is one of fhem. adapting to the new realities Of life in a virus’s filled world, it’s good to know that there ARE constants - and service in your shop is one of fhem. More
Great Experience! Good experience, very friendly staff. Went for routine checkup and a lot of other issues with the car, everything was handled great. Good job by the m Good experience, very friendly staff. Went for routine checkup and a lot of other issues with the car, everything was handled great. Good job by the mechanics, everything looks well done when double checked. More
I took my vehicle in for routine maintenance and a recall fix. The staff was efficient and their pricing and time estimates were spot on. Everyone I interacted with was pleasant. I will definitely be back fix. The staff was efficient and their pricing and time estimates were spot on. Everyone I interacted with was pleasant. I will definitely be back. More
Was charged for a $600 repair for them to lie about the damage. I’m more disappointed than upset. This entire ordeal cost me a days worth of work, a rental car, and a migraine. What should’ve been just an damage. I’m more disappointed than upset. This entire ordeal cost me a days worth of work, a rental car, and a migraine. What should’ve been just an oil change was an entire oil pan replaced “just because”. The technician assumed that the threading was stripped and that there was a chunk missing. I’m beyond grateful I asked for my oil pan after the repair. It wasn’t stripped and there wasn’t any chunks missing. My family has been coming here for years, all 3 of us lease all of our cars from here, and we are all just disappointed. I specifically drove here from New York because I trusted you guys above everyone else. I just hope that this provides an example for training purposes and going forward, technicians are provided with an immersive amount of training prior to diagnosing issues. Thank you for refunding me, I wish I could feel differently. More
Good Service Department Dropped my car off in the morning and it took a little longer than expected, but I was kept up to date the whole time. Dropped my car off in the morning and it took a little longer than expected, but I was kept up to date the whole time. More