Three County Volkswagen

Three County VW = No "Buyers Remorse". You know that ugly feeling you get thinking about did I make a good decision or not? Louie Terranova, was our salesman and is in the business to sell cars but his ugly feeling you get thinking about did I make a good decision or not? Louie Terranova, was our salesman and is in the business to sell cars but his first priority was to make us informed buyers. He is a gentleman that knows his product and the automobile market. He is a patient professional. If a VW is on your list of potential auto choices, I would make Three County a must visit to at a minimum get well informed without a high pressure sales pitch. We did extensive internet research on cost, options and incentives - Three County gave us a very fair hassle free price and Jeff made the finance process a breeze. More

I've been to other dealerships in the area (Gensinger Motors, DCH Paramus Honda, Park Ave BMW, Jack Daniels Motors) and none were as friendly or courteous as Three County VW. My salesperson, Craig, was v Motors, DCH Paramus Honda, Park Ave BMW, Jack Daniels Motors) and none were as friendly or courteous as Three County VW. My salesperson, Craig, was very attentive to my needs and went out of his way to help me get the vehicle that I wanted in the price range that I had stated. Very conveniently located off of Route 21. I highly recommend them! More

Louie Terranova is truly a gentleman and a scholar. From the start I mentioned that I wanted information on the VW GTI. Louie knows his stuff, was not pushy, he let me take a test drive, was patient. He d the start I mentioned that I wanted information on the VW GTI. Louie knows his stuff, was not pushy, he let me take a test drive, was patient. He did a search and was very clear, that what I wanted was not available in the color I wanted. I made up my mind that the VW GTI is what I want, so I will definitely return when the new cars arrive this fall to discuss purchase. Great guy and terrific individual!!!! More

STAY AWAY FROM THIS DEALER FOR ANYTHING! Brought in STAY AWAY FROM THIS DEALER FOR ANYTHING! Brought in my passat for a check engine recall. Told me I needed over $2,000 worth of repairs, includes STAY AWAY FROM THIS DEALER FOR ANYTHING! Brought in my passat for a check engine recall. Told me I needed over $2,000 worth of repairs, includes brakes. However, my mechanic just did my brakes. They are scam artists and will rip you off. Stay far away. More

I heard a lot of horror stories about car dealerships, so i was very nervous about going thru the process of buying a new but i needed one. I did hear good things about Three County VW, so i decided to check i was very nervous about going thru the process of buying a new but i needed one. I did hear good things about Three County VW, so i decided to check reviews on them. Louie Terranova had stellar reviews so i decided to call him. From our first conversation Louie put my fears to rest; he was personable, a good listener - i knew i was going to buy from Three County and Louie. When I went into the dealer Louie didn't rush me or pressure me. He did not make me feel like i was taking up too much of his time; he was truly a pleasure to work with - he exceeded my expectations. I am happy with my car, happy with the service I received. If you need to buy a new VW there is no need to call any place or anyone else. Just call Louie Terranova at Three County. PS Jeff who does all the financial stuff is great too!! More

I went in for a test drive from an online car search. I was passively looking for a car and was not planning on purchasing any time soon. When I reached out to 3County and set an appointment to come out I was passively looking for a car and was not planning on purchasing any time soon. When I reached out to 3County and set an appointment to come out I was met with customer service that exceeded my expectations. Coming from the city, I took a train out to Lyndhurst and Craig P. offered to pick me up at the train station. Craig was polite, presentable, and very cordial. He walked me around the lot and showed me their inventory. He was a no-pressure sales guy with good knowledge of VW. He answered all of my questions, offered me to test drive multiple cars and put the ball in my court. We discussed pricing, and basically gave me the best deals and allowed me to decide. I enjoyed working with him and I am now happy with a new car! For someone who was not planning on purchasing a car so soon, my experience with the dealership and sales staff made it very easy to do business with. I recommend working with this dealer! More

Seriously, take your business elsewhere, you will not find worse group of people. This is the worst dealer in history. I purchased a car with insurance for the tires. So after some time I hit a hole a find worse group of people. This is the worst dealer in history. I purchased a car with insurance for the tires. So after some time I hit a hole and got a bubble on it. Took it to the service they said no problem they take care of it. No one ever called me to say what is going on with my car. After 2 days I call and ask how is the car. Matt told me they are contacting the insurance company to get a permission to replace the tire. Okay no problem. I've been calling him everyday hearing the same story over and over for a week and a half. During that time I also called Jeff who sold me the car. He said yes this is taking too much time let me take care of it. Told me to call him back in 30 minutes. I call he doesn't answer, one time, second, third, left him a message. After 2 hours I call again and find out he left home. How disrespectful. I gave up. Had to rent a car to get to work. 5 days after Matt calls me he got a permission to replace the tire and it will be ready next morning. I call next day after 4pm asking what the deal is. Matt tells me the story that the technician is not there today. (?) Okay I call next day this time Matt tells me that the machine to replace tires is broken today I just laughed out loud. They did it finally 2 days after. Im still trying to get rid of the stink they left in the car. Found cigarete ashes inside the car. Awful dealer. I wouldn't recommend to the worst enemy! More

My wife and I visited on a Saturday morning and were met by Jose. We asked to test drive a Tiguan and a Jetta. Jose made a few off-color jokes about my wife's IQ and about women in general. He clearly do by Jose. We asked to test drive a Tiguan and a Jetta. Jose made a few off-color jokes about my wife's IQ and about women in general. He clearly doesn't understand how decisions in a family are made. He then couldn't find plates for a test drive so he disappeared. We then realized he was trying to close another sale. We left - I don't think he even noticed. Definitely would not go back. More

WOW! We never imagined purchasing a vehicle could be so easy. Both Scott Senior and Louie Terranova were simply wonderful. They were knowledgeable, helpful and very patient. The 2010 VW Routan was our ve easy. Both Scott Senior and Louie Terranova were simply wonderful. They were knowledgeable, helpful and very patient. The 2010 VW Routan was our vehicle of choice. The Routon is awesome and so is Three County!!! The price was perfect and Louie explained every option to us...and there are ALOT of options. The team at Three County spent over 1 1/2 hours with us, answered every questions and never made us feel rushed. We are SO happy to be of the "Three County VW family." If you make Three County your first stop it will be your last, they are that great!!! More

I stopped in to inquire about a lease termination and was assisted by Mr. Terranova. He was very friendly and helpful!! He answered all my questions as well as providing some advice. I was also assisted b assisted by Mr. Terranova. He was very friendly and helpful!! He answered all my questions as well as providing some advice. I was also assisted by one of the service technicians that stopped what he was doing and checked the air preassure in my tires. These guys got it right!! They are customer oriented!! I strongly recommend that you consider them when purchasing your next car. More