Three County Volkswagen
Lyndhurst, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Had a problem starting my car. They told me how to get it started, and to bring the car in. When I got there it was the end of the day, and they said they were closing in half an They told me how to get it started, and to bring the car in. When I got there it was the end of the day, and they said they were closing in half an hour, but would have the repairs done tomorrow. I told them I needed the car today. So they worked on it immediately. Great service! More
Service was great I came in for a recall . . And an oil change both were taken care of. I feel confident about the work that was done . . And an oil change both were taken care of. I feel confident about the work that was done . More
My tire popped and I commute to work. The service department was super accommodating getting me in the following morning. The sales person convinced me to get the tire package and it has The service department was super accommodating getting me in the following morning. The sales person convinced me to get the tire package and it has been worth its weight in gold. The only thing that would make this dealership even better is an upgraded waiting room and more loaner cars. More
The team was so helpful while I dealt with some unexpected maintenance on my GTI. I told Greg this was the first major car service I needed since my dad passed away last year. He always navigated c unexpected maintenance on my GTI. I told Greg this was the first major car service I needed since my dad passed away last year. He always navigated car stuff for me, so I was overwhelmed and really struggling to get through this on my own. Greg was incredibly kind and patient, walking me through all the work I needed done, while giving me time and space to decide how I wanted to proceed. I truly appreciate the high quality service done on my car, as well as the exceptional customer service provided at Three County VW. I will be back for sure - but hopefully not any time soon lol. Thank you all for your help! More
I have no additional comments . Thanks. 15 words 15 words 15 words 15 words 15 words Thanks. 15 words 15 words 15 words 15 words 15 words More
My family and I have been coming to Three County VW for over eight years. Throughout this time, we have also dealt with Ford, Chrysler, and Acura dealerships, but none have provided the exceptional service over eight years. Throughout this time, we have also dealt with Ford, Chrysler, and Acura dealerships, but none have provided the exceptional service that we receive at Three County. For every car we have leased or purchased through the dealership, Ernie, Dino, and Giovanni have always been amazing. They take the time to help us, address any questions or concerns, and truly go above and beyond to make the process as streamlined as possible. Even after we have bought a car, they always check in to ensure we are happy with it and that there are no problems. Across all the dealers I have worked with in the past, I have never had a Service Advisor come anywhere remotely close to Greg. His attention to detail, personality, and knowledge are truly unmatched. While most people might be content with doing the bare minimum, Greg has always gone above and beyond to ensure all our needs are met. I cannot say enough amazing things about Three County VW and their team. We are very thankful for everything Greg, Dino, Ernie, and Giovanni have done for us and for the relationship we have built over the years. We look forward to coming back for many more! More
They treated me perfectly and cared about me though I do believe that the time estimates could be improved. believe that the time estimates could be improved. More
They are professional and have good communication regarding the status or any suggestion for repairs. regarding the status or any suggestion for repairs. More
Very efficient and always explains what needs to be done. As always great customer service and experience. As always great customer service and experience. More
Good follow through after the initial assesment did not resolve the issue to assure a successful end result. resolve the issue to assure a successful end result. More