
Thoroughbred Nissan
Tucson, AZ
By Type
426 Reviews of Thoroughbred Nissan
We just purchased a new vehicle from Thoroughbred 1 1/2 weeks ago. Our experience was good. We were already approved for financing through our bank, and we had found a vehicle online, so it was pretty cut weeks ago. Our experience was good. We were already approved for financing through our bank, and we had found a vehicle online, so it was pretty cut and dry. After we transferred our belongings from our trade-in to our new vehicle, the sales person (Paulette Galston) was great, she set up our bluetooth for our phones and was anxious to show us all the features of the new vehicle. We did not have any problems, and would go to them in the future for another Nissan purchase. (We live closer to Jim Click, but they didn't even come out to check on us when we were looking at vehicles! I like no-pressure shopping, but when you can't even get someone to help you, that's ridiculous!) Thoroughbred Nissan was helpful and not pushy. More
REcent trade in and purchase of a vehicle. It was a very complicated and emotionally charged experience for me. Everyone at this dealership made the process and quick and painless as possible. complicated and emotionally charged experience for me. Everyone at this dealership made the process and quick and painless as possible. More
I visited Thoroughbred Nissan for some very minor work. They totally screwed up my car and then blamed it on me. Since my brother-in-law and I bought our cars there, I assumed they would take very good car They totally screwed up my car and then blamed it on me. Since my brother-in-law and I bought our cars there, I assumed they would take very good care of me. They said that they would do nothing and told me and my brother-in-law to never return. The owner would also do nothing. I have told many people and groups about this unfortunate situation and they assured me that they would never go to this dealership. Use at your own risk, because if you have a problem they will blow you off. Save your time, money and aggravation and find a dealership that truly cares about their customers, even when there is a problem. More
I HAD A PROBLEM WITH MY 2010 ALTIMA,IT WOULD NOT START. I WAS GOING TO HAVE IT TOWED BUT SOMEONE MUST HAVE BEEN WATCHING OVER ME BECAUSE IT STARTED AT 6AM ON MONDAY.I DROVE IT UP TO THOUROBRED AND WAITED FOR WAS GOING TO HAVE IT TOWED BUT SOMEONE MUST HAVE BEEN WATCHING OVER ME BECAUSE IT STARTED AT 6AM ON MONDAY.I DROVE IT UP TO THOUROBRED AND WAITED FOR THE SERVICE DEPARTMENT TO OPEN.THEY SET ME UP IN A RENTAL AS I HAD TO BE AT WORK ASAP. THEY TOOK CARE OF THE PROBLEM(BRAKE SWITCH WHICH WAS COVERED BY MY WARRANTY)AND HAD ME ON THE ROAD IN LESS THAN 10 MINUTES. THIS IS NOT A ONE TIME THING THEY HAVE ALL WAYS TREATED US THIS WAY.THATS WHY WE WON'T BUY FROM ANY OTHER DEALER,THEY TRAET YOU LIKE FAMILY.OSCAR JR. CARRYS ON A TRADITION HIS FATHER STARTED YEARS AGO. THANKS FOR THE GREAT SERVICE.SINCERLY JEFF SHUTE More
I bought a used Chevy Cavalier for my daughter and son-in-law, from Thoroughbred Nissan in Tucson AZ. My sales person was Clarissa Soto. I have only positive things to say about Clarissa. She was v son-in-law, from Thoroughbred Nissan in Tucson AZ. My sales person was Clarissa Soto. I have only positive things to say about Clarissa. She was very professional, patient, and friendly, not pushy. I would not have been able to handle pushy, and would have gone to another dealer. I am glad she was so patient, because we did have a few personal problems at the time, and were not able to get back to her immediately. We did buy an older car, because this is all we can afford at this time, and so far so good. For our next car we will certainly try to buy from Thoroughbred again. I will recommend this dealer to my many friends. Heidi N 11/19/2011 More
The service at this dealership can't be beat. I take my 2005 Nissan Xterra there for all service and would not consider taking it anywhere else. Not only is their service top-notch, but their service pers 2005 Nissan Xterra there for all service and would not consider taking it anywhere else. Not only is their service top-notch, but their service personnel are friendly, knowledgeable and helpful. I did not buy my Xterra from this dealership, but I have spoken to many of the sales people while my car was being serviced and they seem very friendly and helpful and knowledgeable, also. More
This was the easiest car deal I have ever done. Angel found me a car that they did not have in stock. Clarissa was the greatest sales person ever, she did more then I asked her to do. Mike is the guy ups found me a car that they did not have in stock. Clarissa was the greatest sales person ever, she did more then I asked her to do. Mike is the guy upstairs where I signed, he was helpful in explaining the additional services that are available. Oscar, the owner, walked up and asked if I was having a good experience and if he could personally do anything to improve it. It was a nice, low pressure experience. This is the only dealership that I ACTUALLY want to go back to for my next car. Thank to you all again. More
It is rare that I would rate a dealership where I did not actually purchase a car but in this care, it is well deserved. I was looking for a particular make and model used car. I went to Thoroughbred Nissan. actually purchase a car but in this care, it is well deserved. I was looking for a particular make and model used car. I went to Thoroughbred Nissan. I was greeted by Clarissa. She was friendly, honest, and knowledgeable, and extremely pleasant to work with. We searched the used car inventory. We found the make and model I wanted but unfortunately by the time I decided to proceed, the vehicle was sold to somebody else. This was the only one they had is stock. I ended up making a deal at another dealership but will definitely go back to see Clarissa when I make my next purchase. I highly recommend you do the same! More
I just wanted to email you and share my truly exceptional experience that I received from Tim C. Kaas and John Smith. Tim C. Kaas is truly an exceptional sales consultant. I bought 5 vehicles from him experience that I received from Tim C. Kaas and John Smith. Tim C. Kaas is truly an exceptional sales consultant. I bought 5 vehicles from him to date and will continue to do so. If it was not for Tim C. Kaas I would not be part of the Nissan family. He is truly a great asset to your company. Tim always goes above and beyond his call of duty to ensure that I fully understand all vehicles that I take liking to and also makes sure that I love what I'm going to buy. Tim does make me feel just like family. Tim THANK YOU from the bottom of my heart for all your hard work and honest thought the years. I look forward to our many years to come!! I did refer a friend to Tim and he did purchase a 2012 Nissan Altima:-D I also want to send BIG thank you to John Smith. You were a huge help with making sure I had the right financing for my purchases. I'm sure two vehicles at one time as not a easy task. Very Satisfied Customer More
We were greeted immediately and led straight for the area of the autos we described. While the first gentleman was very accommodating, he had just started and had trouble with some of the more difficult que of the autos we described. While the first gentleman was very accommodating, he had just started and had trouble with some of the more difficult questions not related to Nissan vehicles. He quickly however found the answers and had help from Clarissa Soto who eventually found a better deal than the initial 2010 Jeep Compass, a 2011 Nissan Rogue that had just come in that day. I loved it and Clarissa and her manager listened to my concerns and we worked out a great deal that met my expectations. Everyone from the initial salesman to Johnny in the office upstairs were very friendly and interested in us as people. I would have appreciated a tour of my car as I wasn't sure where everything was and how to access the spare but I did figure it out by myself- very self explanatory when it came right down to it. Thank you so much for the voucher for dinner as well. That was sweet and caring. The financial person also found me a better interest rate!! Thanks!!! Re Price... we just questioned the used vehicle price being only $1000.00 off a new Rogue. I was still really happy about the whole deal though. More