Thoroughbred Ford of Platte City, Inc. - Service Center

Always ready to help. Great customer service and honest folks. Will cut a deal when a deal is meant to be had. I really like this particular dealerships service dept. folks. Will cut a deal when a deal is meant to be had. I really like this particular dealerships service dept. More

Service department always does a great job. Dean, with the service department has made it a point to get to know me and my vehicles. I've rarely had any issues and if I do, Dean is always there Dean, with the service department has made it a point to get to know me and my vehicles. I've rarely had any issues and if I do, Dean is always there to help. More

service For major service or tires I will go nowhere else, friendly and job was finished when promisrd. Thanks Eric and Dean, See Toby in the parts departm For major service or tires I will go nowhere else, friendly and job was finished when promisrd. Thanks Eric and Dean, See Toby in the parts department, if they don't stock it they can usually get it the next day. More

Really happy I can get reliable service Very happy with the service most of the time. This time I requested my cab filter to be replaced but it didn’t get done. I was also supposed to receiv Very happy with the service most of the time. This time I requested my cab filter to be replaced but it didn’t get done. I was also supposed to receive a email on a service to get better fuel mileage that I never received. So that Is why no 5 star. More

Satisfied customer Very professional service checked out everything installed new tires, new low pressure sensor, aligned tires all in a timely manner and at a reasonabl Very professional service checked out everything installed new tires, new low pressure sensor, aligned tires all in a timely manner and at a reasonable price. More

Oil Change Suggested and showed me the filters that needed to be changed. They were very friendly and they were on time getting my car for service. Suggested and showed me the filters that needed to be changed. They were very friendly and they were on time getting my car for service. More

Used car service Prompt, courteous, and professional. No nonsense in and out service at a reasonable price. Carly kept me appraised of the progress and was a pleasur Prompt, courteous, and professional. No nonsense in and out service at a reasonable price. Carly kept me appraised of the progress and was a pleasure to work with. More

i am going to places where they send out coupons for oil ch service mgr but i will be going where they have oil coupons for 19.95 thats all not coming back will get it done else where service mgr but i will be going where they have oil coupons for 19.95 thats all not coming back will get it done else where More

New tires The little girl that helped me in the service dept. was super sweet and helpful! I’ll be back in 6 months for two more tires. The little girl that helped me in the service dept. was super sweet and helpful! I’ll be back in 6 months for two more tires. More

Service department This is the second time bringing my car here for an oil change and it’s the second time it’s taken almost an hour. I won’t be back and I’ll certainly This is the second time bringing my car here for an oil change and it’s the second time it’s taken almost an hour. I won’t be back and I’ll certainly be advising my Ford friends to go elsewhere also. More