29 Reviews of Thompsons Toyota - Service Center
We recently had new run flat tires and battery installed on 2006 Sienna. The price on the tires was competitive and the work exceptional!! They made sure my tires were aligned perfectly before I drove away on 2006 Sienna. The price on the tires was competitive and the work exceptional!! They made sure my tires were aligned perfectly before I drove away. As always, Danny Cross was especially helpful and a pleasure to work with. I always leave feeling well taken care of. I trust not only my car, but my family to Thompson's. More
I have taken in my Ford truck and my Honda Accord to Thompsons for repair work. They aren't Toyotas but they do such good work at Thompsons and their customer service is unbeatable. Danny Cross is very Thompsons for repair work. They aren't Toyotas but they do such good work at Thompsons and their customer service is unbeatable. Danny Cross is very professional and attentive and quick. He gets you in and out of the service check-in in no time and always makes you feel like you are appreciated as a customer. I've told many of my friends about Thompsons and they're starting to take their cars there now too. And one of these days I hope to trade in one of my cars for a Toyota. Sincerely, Dan Rivers More
Although there are other options closer to my home I drive 30 miles to get the quality, honesty, and service at Thompsons. Even the customers that I have met and talked with in the showroom consider Tho drive 30 miles to get the quality, honesty, and service at Thompsons. Even the customers that I have met and talked with in the showroom consider Thompsons the best place to go. I've been very happy with all my dealings with this dealership. More
I bought my Prius at Thompson on October 2009, and I have had it serviced there since. I have always worked with Danny Cross as a service professional, because there IS a learning curve on the Prius. He has had it serviced there since. I have always worked with Danny Cross as a service professional, because there IS a learning curve on the Prius. He has been great in explaining all the features on operating tricks on it and making it a joy foe my wife amd I to drive. One of his best attributes, is to figure out when he can squeeze my in for a small but important service job, as we live a ways away from the dealership, and has saved us extra time and trips, and that helps.Recommend Thompson 100%, and Danny 200% More
Hello All, We live in Elk Grove and I initially made Hello All, We live in Elk Grove and I initially made the decision to take the journey and drive to purchase a car from THOMPSONS TOYOTA because of Hello All, We live in Elk Grove and I initially made the decision to take the journey and drive to purchase a car from THOMPSONS TOYOTA because of the great prices that I had noticed online...not knowing what an incredible experience I would have from the beginning that stills exists TODAY!! From the beginning of my experience there were no pressures on "YOU SHOULD BUY THIS OR THAT". It was all just straight talk that was honest business. I went back yesterday so that they would fix a problem that I had from the day of purchase. I had "NO" problems with them keeping their word that it would be fixed which is such a big plus for us consumers. I have made a decision that even though we live just 7 minutes away from the Elk Grove Toyota dealership; it is far more worth the drive to return and give all of my business back to them...after all it no longer feels like just a business deal that I am making with them; I have actually made friends there too!! Ryan Turner...you are awesome person that has great people skills. Thank you all for the great experience that you have allowed my wife and I to have with you guys. Your faithful Friend, Jaime & Rosamund Ramirez More
Danny has always been an effective service advisor. Supplies you with the information to keep your vehicle running. He has always been polite and friendly. Nice to see a familiar face when having to ge Supplies you with the information to keep your vehicle running. He has always been polite and friendly. Nice to see a familiar face when having to get something done you don't enjoy doing or taking the time for. Thank you Danny More
Danny Cross in the service department is top notch! He's friendly and knowledgeable. In addition, the service was quick and excellent. When the service was complete my car came back washed--an unexpected su friendly and knowledgeable. In addition, the service was quick and excellent. When the service was complete my car came back washed--an unexpected surprise. More
This dealrship is amazing. They are friendly from the minute you walk in the door. Danny Cross and John the shuttle driver, are just genuinely nice men. Danny knows the products they service, and he does minute you walk in the door. Danny Cross and John the shuttle driver, are just genuinely nice men. Danny knows the products they service, and he does not try and sell you other stuff you do not need, but he always make sure he lets me know what I need. I feel like it is family taking care of me. They also have a wonderful area that you can wait in if you like, or the shuttle service is amazing. It is easy and fast getting in and out, if you have an appointment, they have everything ready and waiting for you. Everyone who works at this dealership is friendly. Sure beats the heck out of the big dealerships I have dealt with where they herd you in like cattle, do not even know who I am, and are never running on time. I feel so blessed to have a dealership available that will pick me up and drop me off, and take good care of all of my cars and truck. The prices are fair and competitive, they always have coupons that make it a great deal. My vehicles have always been repaired with the highest quality of workmanship. More
Shauna is always helpful and friendly every time we get our truck serviced! The quality of work is always pleasing! Will always keep going back for future services and future vehicles! our truck serviced! The quality of work is always pleasing! Will always keep going back for future services and future vehicles! More