Thompsons GMC - Service Center

repair Tow company was able to make vehicle drivable. Drove to dealership for repair although the needed part was not in stock it was ordered and the repair Tow company was able to make vehicle drivable. Drove to dealership for repair although the needed part was not in stock it was ordered and the repair completed in a timely manner More

Worked with my schedule The service department worked with me and my employee to get the truck ready so he could pick it up and drive it home that night. Thanks to the servic The service department worked with me and my employee to get the truck ready so he could pick it up and drive it home that night. Thanks to the service technicians for the work preformed on the truck. More

had my 3500 worked on. Batteries and fuel filter I am pleased with the service that I receive when I bring both my 1500 & 3500 GMC trucks in. I ALWAYS work with Bill because he is very professional a I am pleased with the service that I receive when I bring both my 1500 & 3500 GMC trucks in. I ALWAYS work with Bill because he is very professional and has MY interest in mind. More

I just want to let everybody know that worked on my appproved loan, Thank you so much, sometimes we have to deal with disapointment in life "NOT" this time they worked though it as a team, and as a te appproved loan, Thank you so much, sometimes we have to deal with disapointment in life "NOT" this time they worked though it as a team, and as a team should be. This part may seem a little baby'esh but they brought tears in my eyes. Don't worry I waited tell there backs were turned. This is my forth car or truck I bought from Thompsons auto sale I never had a bad day there it's always been great fun and kind your not a sells ticket they treat you like family. I'm touch bye there words, you guy's are the reason I will never choose another car dealership. Thank you so much, You guys reminded me every time there still GREAT people out there. P.S. I'M TOUCHED BYE YOUR KINDNESS More

Mike Degroot: I was in on 01/13 and 01/17.I just Mike Degroot: I was in on 01/13 and 01/17.I just wanted to express my appreciation to Bill for his polite and professional attitude. I gave the rat Mike Degroot: I was in on 01/13 and 01/17.I just wanted to express my appreciation to Bill for his polite and professional attitude. I gave the ratings that I did because Bill took the time to explain my vehicle's issues and listened to my concerns and questions. I really did appreciate him and his time and the service that was performed on my vehicle and just wanted you to know. Thank you. Debbie Murdoch More

We were having an awful problem with doorhandles on our car that could have cost over $1000 to repair.With Bills help we are so happy! car that could have cost over $1000 to repair.With Bills help we are so happy! More

Billy Allen, This review is for you. Due to GM cut Billy Allen, This review is for you. Due to GM cut backs the dealer that serviced my truck was put out of business. As it turned out that was goo Billy Allen, This review is for you. Due to GM cut backs the dealer that serviced my truck was put out of business. As it turned out that was good for me ... as I found Thompsons in Placerville and met Billy Allen my new Service Advisor. Billy and I have been through some hard times with my 2500HD truck, but Billy has made the hard time good. He and the Thompsons service team made life good, each time I had a need Billy filled that need with top rate service no up sale just professional top rate service. As a result of the relationship that Billy and the Thompson team made with me when it came time to buying a new 2012 truck I only looked at Thompsons Auto & Truck Center for my new truck. I met Craig in sales and found the same professional service that I was accustom to ... just hard working professionals doing a great job. Now I'm the proud owner of a custom built 2500HD. Trust me when I say, I will only do business with Thompsons Autp & Truck Center. Sincerely, Derrick Preston More

After some major confusion and frustation due to a smog problem and warranty issue, John Greenly and Tim Deklotz helped us resolve the issue. After listening to our problem, Tim had the repair and smog don problem and warranty issue, John Greenly and Tim Deklotz helped us resolve the issue. After listening to our problem, Tim had the repair and smog done at no expense to us and the work was done right away. Tim even drove my husband home because the truck had to stay overnight. Thank you to both John and Tim. We have been loyal Thompsons customers for 19 years and purchased many vehicles and the service that goes along with them. We like to keep our business local and not have to go down the hill. We also want to thank Rodriquez for being the great mechanic he is. My husband doesn't let anyone else work on his vehicles. We are very glad to have this all behind us. Thank you, John, Tim and Rodriquez More

I love this dealership!!!!!!!!!!!!!! I had to go up to I love this dealership!!!!!!!!!!!!!! I had to go up to Placerville on business and stopped in to get my truck serviced. Everyone is so polite.. I love this dealership!!!!!!!!!!!!!! I had to go up to Placerville on business and stopped in to get my truck serviced. Everyone is so polite.. It was quick and they even washed it for me.. S Dean More