Thompsons GMC

what began as a very stressful day - (our vehicle died while beginning our vacation to meet our newly engaged daughter's almost inlaws and we were far from home) - ended with very happy resolution when we while beginning our vacation to meet our newly engaged daughter's almost inlaws and we were far from home) - ended with very happy resolution when we purchased a 2007 Escape through Cheryl. The last thing we had planned was buying a car! We are very pleased with our Ford. What great people you have starting with Mr. O'Neil, then Cheryl and then Mr. Zepeda. Everyone was extremely professional and above and beyond friendly. Thank You from Cynthia and Jim Dragon of San Francisco More

By far the best dealer that I have ever worked with! Cheryl was friendly, gave us our space to shop, and great with the kids! Cheryl was friendly, gave us our space to shop, and great with the kids! More

UPDATE...(Any previous issues have been resolved due to great customer service and the previous review has been deleted.) This Dealer has contacted me numerous times to set things right. I really belie great customer service and the previous review has been deleted.) This Dealer has contacted me numerous times to set things right. I really believe that they are sincere and I really felt I had to change my review. The way Jeff and Tim kept reaching out to me was awesome and I honestly believe they are sincere. This Dealer has turned my negative experience into a very positive one. I have to admit that sometimes first impressions are not always correct. I would definitely buy a car from this dealer! More

Great new truck buying experience. Barbara was very helpful showing us the trucks that would work for our needs. She introduced us to the service advisors and made sure the vehicle fuel tank was full p helpful showing us the trucks that would work for our needs. She introduced us to the service advisors and made sure the vehicle fuel tank was full prior to delivery. More

I have been buying cars from Thompsons for nearly 30 years, starting at the old location on Broadway in Placerville.During that time I have purchased close to ten cars and trucks.Thompsons is a very eas years, starting at the old location on Broadway in Placerville.During that time I have purchased close to ten cars and trucks.Thompsons is a very easy going dealership, with absolutly no high pressure sales tactics.They offer the best prices on there cars right out of the gate. They have also always given me top dollar on my trade-ins.My most recent purchase was a 2012 Acadia Denali, on March 13,2012. This is our second Acadia,and we love the car.Dave Massey did a great job as our salesperson. Brian More

I found the vehicle I was looking for contacted the dealership, and because of the distance I was able to complete 95% of the purchace on line and fax. How cool is that?Everyone was friendly and courti dealership, and because of the distance I was able to complete 95% of the purchace on line and fax. How cool is that?Everyone was friendly and courtious. the vehicle was already for delivery but the salesman had it washed again while paperwork was completed.I would call upon the dealership again for my next purchase with no hesitation!!! More

I had a very good experience buying my 2010 Suburban from Thompsons. No hassle, no haggle! I would buy there again.I would definitely recooment them to a friend or business associate. Thompsons. No hassle, no haggle! I would buy there again.I would definitely recooment them to a friend or business associate. More

Mike Degroot: I was in on 01/13 and 01/17.I just Mike Degroot: I was in on 01/13 and 01/17.I just wanted to express my appreciation to Bill for his polite and professional attitude. I gave the rat Mike Degroot: I was in on 01/13 and 01/17.I just wanted to express my appreciation to Bill for his polite and professional attitude. I gave the ratings that I did because Bill took the time to explain my vehicle's issues and listened to my concerns and questions. I really did appreciate him and his time and the service that was performed on my vehicle and just wanted you to know. Thank you. Debbie Murdoch More

I had a very pleasant experience at this dealer. Barbara was suprisingly knowledgeable regarding the GMC truck line. There was no pressure to make a purchase. All the details of the purchase transaction wer was suprisingly knowledgeable regarding the GMC truck line. There was no pressure to make a purchase. All the details of the purchase transaction were up front and easily understood. Barbara, Kevin and the other employees were very courteous and helpful. Thompson's is my dealership for life! Steve, Placerville More

My husband and I were in the market for a used car. We found that Thompson's website was easy to use and their prices on used cars could not be beat (we looked!). Placerville is a little bit of a drive f found that Thompson's website was easy to use and their prices on used cars could not be beat (we looked!). Placerville is a little bit of a drive for us, so we contacted Jack before going up to make sure the car we were interested in was still available. When we arrived, Jack had the car waiting for us to test drive. He was helpful and informative, but not pushy at all. Even the paperwork, which is always a bit time consuming, was easy to fill out with Jack's guidance. We love our new-to-us car! This was one of the easiest car-buying experiences I've ever had! More