Thompson Used Cars

Quick and Respectful I worked with Aaron and Dave at Thompson, as well as 3 other local Mazda dealerships, regarding price via my preferred means of communication which wa I worked with Aaron and Dave at Thompson, as well as 3 other local Mazda dealerships, regarding price via my preferred means of communication which was email. They were both exceptionally personable and respected my decision for a specific vehicle even though they didn't have it on their lot. Dave came through with the best price of the 4 dealerships I had contacted and really worked hard to earn my business. When I arrived at the dealership for the first time, everything was ready to go, my vehicle of choice was on its way from VA to their lot, and I was in my new Mazda within 90 minutes! I've worked in customer service since 1989 and even I was impressed by Aaron and Dave. More

Good experience. My salesman, John, was a pleasure to deal with. He was very knowledgeable and helpful. Jason, in the finance/business office, was very pleasant and My salesman, John, was a pleasure to deal with. He was very knowledgeable and helpful. Jason, in the finance/business office, was very pleasant and polite. More

Worth the long drive from PA Having driven a long distance to buy a new car from the dealership, we were very happy to find that John is an honest salesman and there weren't any u Having driven a long distance to buy a new car from the dealership, we were very happy to find that John is an honest salesman and there weren't any unpleasant surprises to be found. He was very courteous and friendly, and as a bonus, has some cool megalodon teeth in his office. Definitely recommend. More

Simple, straight to the point. I already knew what I wanted. I was at first given a competitive quote with other dealerships when I visited Thompson. I had one quote of $1600 for my 2009 Sebring but none of the I was at first given a competitive quote with other dealerships when I visited Thompson. I had one quote of $1600 for my 2009 Sebring but none of the other 3 dealerships seemed interested. I didn't even mention it to Thompson figuring I had to sell it outright. I expected to purchase by the end of of February after the sale. Of course I was in touch with all of the dealerships but I returned the salesman's phone call from Thompson one day while he was off and I spoke to the sales manager instead. He began asking me questions. After my responses he started saying the right things to keep my interest. He lowered the original quote and even threw in a couple of extras. It was when he made me a fair offer on my Sebring that I decided to pull the trigger and buy. He was not the nicest "people person", but in my opinion the most effective. The other sales manager's had the same opportunity. More

Best Car buying experience - EVER! I was helping my son through his first car buying experience and visited several different model car dealerships. Once he settled on a Mazda 3, we we I was helping my son through his first car buying experience and visited several different model car dealerships. Once he settled on a Mazda 3, we went to a Mazda dealership near our home. This Mazda dealership interacted with my son as you would expect a stereo typical "used car salesman" to act. They had two used cars on their website that my son was interested in test driving, and was told to come in to the dealership. When we arrived, both cars had miraculously sold the night before and no longer available. Of course they had more expensive cars available. He was so deflated and disappointed, be left. Surprise surprise, I just checked the website and those cars are still on their website! Can anyone say "bait and switch" After that experience, we found a used car on Thompson's website. Talked to Internet Mgr Dave, and he confirmed the car was on the lot and available to test drive. And guess what, it was! However, the car was missing a few features my son wanted We worked with Aaron, in sales, and he informed my son that there were incredible Mazda and Thompson rebates on new, 2018 Mazda 3's. These cars had all the features my son wanted as standard. After running the numbers he was able to buy a new car with 36 months of bumper to bumper factory warranty and two years of free maintenance courtesy of Thompson Automotive!. There was also a special deal that provided free installation of Apple Car Play! The new car was a few thousand dollars more than my son wanted to spend, but in the long run, a much better deal. No maintenance expense for two years and no surprise major car repairs for three years. You couldn't ask for anything better than that. My son is thrilled with his new car and Kudos to Aaron for advising us about the rebates and kudos to Dave for massaging the numbers to make the price work and a new car for my son a reality. They were both a pleasure to work with. They never tried to pressure my son, they really just tried to make the deal work. Thompson Automotive is the best! They made car buying a pleasant experience. I will sing the praises of Thompson to anyone I know looking to buy a car. More

Amazing gentleman with perfect vehicle selection! John, Jason, David, and Courtney - The best auto team ever. Perfect car, perfect service, perfect deal. Couldn’t ask for a better car buying experienc John, Jason, David, and Courtney - The best auto team ever. Perfect car, perfect service, perfect deal. Couldn’t ask for a better car buying experience! More

Thompson’s Rock Every time I go to the dealership, whether for car service or to purchase a new vehicle the people are friendly and knowledgeable. Always willing to h Every time I go to the dealership, whether for car service or to purchase a new vehicle the people are friendly and knowledgeable. Always willing to help. Special shout out to Corey in the service department. He always give good advice and always has a smile. More

Best experience I've ever had car shopping Everyone was so inviting and accommodating. I worked with several different people including Ave and Aaron and Jason. Ultimately Aaron was the one who Everyone was so inviting and accommodating. I worked with several different people including Ave and Aaron and Jason. Ultimately Aaron was the one who got the deal done. They worked with me knowing of our situation with still have a few payments left on my husband's car and they did everything in their power to get me to where I wanted to be payment wise. I got the exact trim and color that I wanted which was awesome and I am so in love with my new CX-5. I would definitely recommend this dealership to nay of my friends or family in the market. My dad actually bought his CX-5 from here as well so you guys get a super glowing recommendation now that we've had two great experiences. More

Great and fast service I was looking to get a new car and I searched the Thompson automotive site per my mom's recommendation. I was able to find a car that I liked quickly I was looking to get a new car and I searched the Thompson automotive site per my mom's recommendation. I was able to find a car that I liked quickly and sent in a request to check out the car the next day. The following morning I got a message from Bob Vorbach letting me know that my request was received and that he would answer any questions that I had. Bob greeted me warmly when I got there and made the whole process go so smoothly. Jason was great to talk to as well. I felt comfortable and knew I was getting the best deal possible. I was able to get in and out with a used car so quickly! More

Smooth purchase of a used Sportage No problems in purchasing a used car through Truecar at Thompson Mazda. The process was easy without pressure. Yes, I would recommend buying from them No problems in purchasing a used car through Truecar at Thompson Mazda. The process was easy without pressure. Yes, I would recommend buying from them! More