Thompson Toyota

Great Customer service Thompson is always keeping a customer's best interest in mind. Every person who works there is very courteous and congenial. I always have a pleasan Thompson is always keeping a customer's best interest in mind. Every person who works there is very courteous and congenial. I always have a pleasant experience there. More

Knowledgeable and efficient Positive experience, Heather kept me informed on the status of my vehicle and the work that needed to be done. Helped with my warranty as well! Positive experience, Heather kept me informed on the status of my vehicle and the work that needed to be done. Helped with my warranty as well! More

Great last minute service Was driving through town and needed immediate service and Allison fit me in ASAP. I only had to wait 1.5 hours and everyone was courteous and professi Was driving through town and needed immediate service and Allison fit me in ASAP. I only had to wait 1.5 hours and everyone was courteous and professional. Thanks! More

Professional I can always depend on Thompson Toyota for fair treatment and accurate diagnosis then doing the work properly using quality Toyota parts. They stand I can always depend on Thompson Toyota for fair treatment and accurate diagnosis then doing the work properly using quality Toyota parts. They stand behind their work. More

Worst Customer Service Ever Brought my car in for an oil change and was insisted on getting a tire rotation as well against my better judgement. Just because I was a female the m Brought my car in for an oil change and was insisted on getting a tire rotation as well against my better judgement. Just because I was a female the man at the desk thought I was a moron and didn’t know what I was talking about. Furthermore, I never got a call letting me know my car was finished which was 6 hours later. I picked up my car after they closed and come to find out my fuel gage is now broken, my radio and my lights stay on after shutting the car off and opening the door and my car was not washed or vacuumed like I was told it was going to be. I will never be returning More

Inspection and oil change Iwas very pleased with the quality of my service from being meet outside to getting my car after being picked up. The one negative I have is moving t Iwas very pleased with the quality of my service from being meet outside to getting my car after being picked up. The one negative I have is moving the start time to 8:00. I need to be at work by that time More

Thompson Toyota's service is better than any other Always accommodates the schedule that you need. When you need it done by a certain time they go above and beyond to make sure your vehicle is ready. Always accommodates the schedule that you need. When you need it done by a certain time they go above and beyond to make sure your vehicle is ready. Also when dropping off they get you out the door quickly so you can get to work on time. They also provide a loaner if you can not wait. I can take my vehicle there and not feel they will tell me I need something that I really don't. More

Nicely done Jim was courteous and professional. He was also very knowledgeable about car mechanics and specifically what was wrong with my car. He did me a big f Jim was courteous and professional. He was also very knowledgeable about car mechanics and specifically what was wrong with my car. He did me a big favor by not charging me for the service. And by the way the car is running great!! More

Fantastic Dealership! I bought my second Toyota from Thompson and what a wonderful experience I had. I want to thank everyone who helped make my purchase go so smoothly! Th I bought my second Toyota from Thompson and what a wonderful experience I had. I want to thank everyone who helped make my purchase go so smoothly! The sales team was so great to work with. From my sales to the finance dept I had a fantastic experience and would recommend this dealership to everyone! Appreciated the tour of the Sales Department and am very impressed with the facilities. Thanks for all you did! More

Excellent Experience I have been taking my Toyota Avalon to Thompson Toyota since I moved to the area. Family had to get a new vehicle due to an accident and there was no I have been taking my Toyota Avalon to Thompson Toyota since I moved to the area. Family had to get a new vehicle due to an accident and there was no doubt where we were going to go. Thompson has *amazing* customer service in every aspect. In the sales department, I worked with Domenick Criscolo who knew the vehicles inside and out and was terrific to work with. He made the buying experience quick and easy for us!! Top class organization and a terrific salesman in Domenick. More