Thompson Toyota
Doylestown, PA
Filter Reviews by Keyword
By Type
Showing 615 reviews
Oil change was within the hour and told me what future repai I good service friendly atmosphere good quality work. Always tells me what is needed to keep the car in good shape. Reminds me when my next appointmen I good service friendly atmosphere good quality work. Always tells me what is needed to keep the car in good shape. Reminds me when my next appointment is and gives me a car loaner for long service so I don’t sit and wait More
Quick and through Been a customer for over 11 yrs. Personnel is very courteous and friendly. My family has bough cars from Thompson. Will continue to be a customer as l Been a customer for over 11 yrs. Personnel is very courteous and friendly. My family has bough cars from Thompson. Will continue to be a customer as long as possible. More
Great Service Experiences at Thompson Toyota I usually wait for my car while the service is taking place. Pleasant surroundings, updates from the service team and honest feedback on what must be I usually wait for my car while the service is taking place. Pleasant surroundings, updates from the service team and honest feedback on what must be done vs. can wait until next visit and pricing options on certain parts. I never mind driving from Royersford to Doylestown for a great service experience! More
Great Team It's been a while since we needed a vehicle. Went on-line and checked out several Toyota dealers in the area. Thompson was the only dealer close to It's been a while since we needed a vehicle. Went on-line and checked out several Toyota dealers in the area. Thompson was the only dealer close to us that had two Certified Vehicles we were looking for & at a reasonable price & mileage. More
Thompson Toyota Service Center I am always thoroughly impressed with the high quality customer service I receive at the Thompson Toyota Service Center. It is consistent with everyon I am always thoroughly impressed with the high quality customer service I receive at the Thompson Toyota Service Center. It is consistent with everyone I interact with from the valet to the service desk and cashier. They genuinely care about my experience, ensure my service happens in a timely manner and I am well informed every step of the way. They have my loyalty because I have theirs and that seems to be an all too rare occcurrence these days. Thanks Thompson Toyota! More
Thompson Toyota Review We've been going to Thompson Toyota for service for over 20 years. Dallas and the Blue Team is the best! Very professional. Very organized. Very h We've been going to Thompson Toyota for service for over 20 years. Dallas and the Blue Team is the best! Very professional. Very organized. Very helpful. More
Efficient & pleasant Everyone was friendly and informative. No pressure but did recommend future services which is very helpful for me. The work done on my car when I have Everyone was friendly and informative. No pressure but did recommend future services which is very helpful for me. The work done on my car when I have it serviced at Thompson is always right the first time. More
Good experience Good service, there are a lot of choices. Testing drive is also a good experience. Siting room is nice as well. Certainly I will recommend to others Good service, there are a lot of choices. Testing drive is also a good experience. Siting room is nice as well. Certainly I will recommend to others More
Easy to do automotive care with Thompson Toyota. Thompson Toyota takes care of our yearly State Inspection / Emissions inspection and any other needed repairs or routine maintenance of or Toyota Camr Thompson Toyota takes care of our yearly State Inspection / Emissions inspection and any other needed repairs or routine maintenance of or Toyota Camry and will suggest other future service. More
I can't rate quality of work yet. Time will tell. I had to wait a very Long time in a very cold building to have my tire patched when I was told it wouldn't take "long!" Yes, that's subjective, but I had to wait a very Long time in a very cold building to have my tire patched when I was told it wouldn't take "long!" Yes, that's subjective, but everyone understands almost 2 hrs. Is a LONG time. I hadn't had lunch and had to go to work. My car was not washed or vacuumed very well either. However, the people at the desk, minus thegirl who told me a short wait, were very nice the parts man was very nice and helpful too. In the future, Toyota should offer to take Their customers to a coffee shop or panera and get them when their car is finished. At least they will be warm and fed. Im getting over the flu and had chills after my visit there. Not good!! Also, a customer came in w a dog. I don't think Molly is a service dog, and I have allergies to animals. If she was a service dog, my apologies. I do compliment the mgr. at the desk also. Very nice and helpful! Sorry, I don't have his name. I would recommend this center if the above issues, especially time for service are improved. Also, no one ever came out to tell me it would take longer than expected. More