Thompson Toyota
Doylestown, PA
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No pressure, No hassle. Our old Sienna was recently totaled in an accident, so we'd been looking online and at several area dealerships for a replacement. Jim was helpful, kn Our old Sienna was recently totaled in an accident, so we'd been looking online and at several area dealerships for a replacement. Jim was helpful, knowledgeable and no pressure when it came to helping us purchase our certified pre-owned Sienna. Based on our service at the purchase, I'm confident that we'll have equally great service with scheduled maintenances at Thompson in the future. More
A-Plus for Thompson I had dreaded the new car buying experience until I walked into Thompson Toyota and met Jim Ogle. From the start, Jim's captivating personality made m I had dreaded the new car buying experience until I walked into Thompson Toyota and met Jim Ogle. From the start, Jim's captivating personality made me feel welcome. He understood my needs and did not pressure me to consider options I had no interest in. He answered all of my questions on the spot and through email and phone promptly. I did not buy my first Toyota at Thompson, but I would definitely buy my next one at Thompson. I was very pleased with my buying experience there and would highly recommend it to others. More
Great Service James was very helpful and upfront with us when we came in to buy our new 4Runner. I would high Recommend Thompson Toyota to anyone looking for a new James was very helpful and upfront with us when we came in to buy our new 4Runner. I would high Recommend Thompson Toyota to anyone looking for a new car More
This is the way a new car purchase should be, Thanks Purchased my 2019 Highlander through the Costco program. Jim was extremely knowledgeable about all the features, very helpful, applied all applicable Purchased my 2019 Highlander through the Costco program. Jim was extremely knowledgeable about all the features, very helpful, applied all applicable rebates (thanks Toyota for the Military discount as well) and it was a no hassle transaction. Definitely no surprises and that's the way it should be. Great Service Jim !! More
No surprises! Jim and Matt were honest with us from start to finish; they fought to get us the best deal possible for the vehicle we purchased, and there were no su Jim and Matt were honest with us from start to finish; they fought to get us the best deal possible for the vehicle we purchased, and there were no surprise fees for anything, just what we were paying for. More
Super service! I would like to thank & commend my salesman, Jim Ogle, for his help in obtaining my 3rd leased RAV4. His help was invaluable. He went above & beyond t I would like to thank & commend my salesman, Jim Ogle, for his help in obtaining my 3rd leased RAV4. His help was invaluable. He went above & beyond to make me comfortable & assured me they would find exactly what I wanted. When I picked up my car he went over all the new details. At the end of the process I dealt with Mat Juliano. He walked me through all the forms & made sure I understood everything. It was a pleasure to work with these 2 men & I will certainly recommend them & Thompson Toyota to everyone looking for a new car. More
Great car-buying experience. From the initial phone call to the test drive, the long wait for the model I wanted to finally be released, and even the financing, everything was han From the initial phone call to the test drive, the long wait for the model I wanted to finally be released, and even the financing, everything was handled with efficiency, professionalism, and as little stress as possible. That is not to say you shouldn't first do your homework, visit other dealers, and have a firm idea of what you want to pay or what you want for your trade-in because they are, after all, a car dealership in the business to make money. More
Great Customer Centric Sales Process I've been shopping for a new mid-sized truck for 6 months and looked at Honda Ridgeline, Toyota Tacoma, Ford Ranger, and Chevy Colorado. Most dealers I've been shopping for a new mid-sized truck for 6 months and looked at Honda Ridgeline, Toyota Tacoma, Ford Ranger, and Chevy Colorado. Most dealers took me for the typical car buying 3 ring circus--test drive, probing/trial close, how much are you looking to pay each month, let me talk to my manager, etc. Except one dealer--Thompson Toyota--and a great, great sales person--Walter McGinty! Walter knows his stuff and really did a thorough job describing the Tacoma and various models/packages. I went to see him 3x over the course of my shopping experience and each time he was informative, extremely helpful, transparent, and friendly. What convinced me Walter and Thompson Toyota in Doylestown were my dealer / truck of choice, was when I left him after an appraisal of my trade-in he called me to say I might be able to get more if I go to the Chevy dealer, but that I should consider the benefits of doing business with Thompson. I went to the Chevy dealer and they didn't offer me as much at first until I started to walk out. Then they had a change of tune...good news, we can offer you X. I told them to give me their best offer and they chose the typical path. So I went back to Walter at Thompson and said, I'm ready to buy so give me your best. And he did! No BS, just straight talk and good info. Thanks Walter and Thompson Toyota! More
Good and reputable people to deal with. I've now purchased four autos from this dealership, three within the past 2.5 years. The dealership operates well and has consistently expressed a des I've now purchased four autos from this dealership, three within the past 2.5 years. The dealership operates well and has consistently expressed a desire to have my business. More
Great experience I have purchased many cars over the years and I have to say my experience with Dominic Criscolo was top notch. He was very professional and consciou I have purchased many cars over the years and I have to say my experience with Dominic Criscolo was top notch. He was very professional and conscious of my time line and delivered on all points ! Will go back to Dominick again when ready for another car ! More