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Thompson Toyota

Doylestown, PA

3.7
615 Reviews

122 W Swamp Rd

Doylestown, PA

18901

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Showing 615 reviews

July 29, 2012

Tim was a great person to deal with. He made the buying experience easy. He had a great knowledge of the vehicle I purchased without the pressure I have experienced at other dealerships. I highly recomme More

by baseballphil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Earles
Jul 30, 2012 -

Thompson Toyota responded

We appreciate you taking time to write the outstanding comments about Tim. Thanks also for taking time to write this amazing review! We always want our customers to have a stress fee and positive buying experience. Please recommend Thompson Toyota and Tim to your friends and family. Make sure to check out or Twitter and Facebook pages for deals you won't find anywhere else. Just follow and like us! Regards, The entire Thompson Toyota staff

July 19, 2012

I started at a competitor for another type of car. I left that other dealership, confused, upset, and disgusted after spending hours there. The next day I went to Thompson Toyota where Nicole Barkus greeted More

by natesam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Barkus
Jul 19, 2012 -

Thompson Toyota responded

What outstanding comments about Nicole! We appreciate you taking time to write this review and be assured we will let Nicole know. Thompson Toyota always strives for high levels of customer service. We know we are on the right track when we hear comments like "This was a great experience for me and I would highly recommend her and Thompson Toyota to anyone!". If you need anything, feel free to come in or contact us. Please refer your family and friends over. Have a great afternoon. Regards, The entire staff here at Thompson Toyota

July 19, 2012

Air conditioning failed on minivan. Outside temperature recorded at 107 degree! I had to decide on repairing it on 12 year old fairly reliable vehicle or purchase new one. Did some online research on rat More

by ABRoebuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antoinette B Roebuck, Bob Cohen
Jul 20, 2012 -

Thompson Toyota responded

We hope you enjoy your 2012 Sienna. Thank you for taking time to write this outstanding review and the kind comments about Bob. At Thompson Toyota we consider everyone family. Knowing we showed genuine interest in your needs with you and your 2 grandchildren we know we are doing a great job. If there is anything we can do to assist you please do not hesitate to contact us for anything. Make sure that you follow us on Twitter and like us on Facebook for exclusive specials. Have a great weekend! Regards, The entire staff at Thompson Toyota

July 17, 2012

Im a bit of a distance away from this dealership, but I was interested in one of the cars I noticed they were offering, so I made my way. I was greeted by Frank who was incredibly friendly and courteous fr More

by xbestem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Nocero
Jul 18, 2012 -

Thompson Toyota responded

What an outstanding review! We appreciate you giving us the positive feedback throughout. Hearing this let's us know there is consistency with customer service through out. Be assured we will let Frank know what an excellent job he did. We love hearing that there is follow up after the purchase also. Contact us if you need anything at all. Also make sure to follow us on Twitter and like us on Facebook for exclusive offers. Regards, The entire staff at Thompson Toyota

July 14, 2012

Tom was very informative and helpful with the purchase of our latest car. We let him know what we wanted and he was able to quickly locate exactly what we were looking for. At no time did we ever feel that More

by mk1043
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Messina, Tom Messina
Jul 16, 2012 -

Thompson Toyota responded

Thank you for taking time to write this excellent review. We are thrilled to hear that Tom made your purchase experience low pressure. We always strive for extremely high customer service standards. Your comments let us know that we are doing a great job. Come back for that 3rd Toyota and please recommend us to all of your friends / family. If there is anything at all we can do to help please don't hesitate to contact us. Make sure to follow us on Twitter and like us on Facebook for exclusive deals. Regards, Thompson Toyota

July 11, 2012

Great customer service and the best price around. I traveled from NH to PA to buy my car from Thompson. I bought my first car (Toyota Corona) from Thompson in 1981 and have been buying from them sinc More

by ptyson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Taghe; George Wirth, Walter McGinty
Jul 11, 2012 -

Thompson Toyota responded

What a great story. Customer loyalty is crucial and we are thrilled hearing you purchased your Toyota Corona in 1981 and have kept coming back to us! Thank you for taking time to write this review. Feel free to contact us if there is anything you need. Thanks again for choosing Thompson Toyota and don’t forget to like us on Facebook and follow us on Twitter! Regards, Thompson Toyota

July 02, 2012

Great experience purchasing our new vehicle. We saw it online at a great price and worked out most of the details over the phone as we were traveling over 500 miles to finalize the purchase. Everything w More

by Sdnative08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Christopher
Jul 03, 2012 -

Thompson Toyota responded

Thank you for the comments about Matt, Shannon and with our entire staff on being patient. We love hearing this type of feedback because we strive for high levels of customer service. We appreciate you taking time write the review and please feel free to contact us, if you need anything at all. Make sure to follow us on Twitter and like us on Facebook for exclusive offers.

June 22, 2012

Tim was great to work with. He made a typically painful car buying experience quick and easy. He worked very hard to help us get a price and financing that we could afford on our new car. We will hopefully More

by mkedwards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Earles
Jun 25, 2012 -

Thompson Toyota responded

Thank you for taking time to write this review and the comments about Tim! We always appreciate feedback like this. It was also nice hearing that the entire process was excellent throughout with price and financing. Make sure to see our specials and like us on Facebook and Twitter.

June 21, 2012

Tim was honest, professional, and friendly. He quickly understood what we were looking for and delivered. Gave us a fair price for our trade in and we had a hassle free experience. More

by controyt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Earles
Jun 21, 2012 -

Thompson Toyota responded

Thank you for taking time to write this review and for the great comments about Tim. We are glad to hear that we are competitive and were able to meet your needs on your trade in. Feel free to contact us, if you need anything.

June 20, 2012

Had a great experience working with Tim. I let him know what I needed and he made the perfect recommendation. I was extremely pleased with the pricing and overall experience. I love my new car and highly r More

by esquared8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Earles
Jun 20, 2012 -

Thompson Toyota responded

Thank you for taking the time to write this review! We appreciate the outstanding comments about Tim and that your overall experience was excellent. We strive to always maintain high levels of customer service. Don't hesitate to contact us if you need anything.

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