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Thompson Toyota

Doylestown, PA

3.7
615 Reviews

122 W Swamp Rd

Doylestown, PA

18901

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Showing 615 reviews

July 24, 2020

Nicole was fabulous! She was knowledgeable about the cars helped us choose the right car for us. If there was a 10 rating she’d get it!! More

by Powersea52
Recommend Dealer
Yes
Employees Worked With
Nicole Smith, Mike Fink
Jul 28, 2020 -

Thompson Toyota responded

Thanks a million, from the Thompson Toyota Team!

July 20, 2020

Awful salesman I have done business at this dealership for many many years and have never had a worse experience with Domenick Criscolo. He was rude and rushed the w More

by anonymous
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Domenick Criscolo
Jul 21, 2020 -

Thompson Toyota responded

Thank you for sharing your feedback regarding your recent visit to our dealership. We would love the opportunity to make it up to you and to find you the perfect vehicle. If you would like to provide additional information please contact our Toyota General Manager, Julius Libutti, directly at 267-898-2701.

July 14, 2020

My husband just purchased a CPO 2019 Toyota Camry SE from Howard T Ashton Jr. we could not have had a better Sales Agent or Sales Experience. Howard was wonderful, knowledgeable, kind and very helpful. He ma More

by maryfrances harris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Thomas Ashton Jr.
Jul 15, 2020 -

Thompson Toyota responded

Mary- Thank you so much for this awesome review! We couldn’t be happier that Howard provided you with a great car buying experience, we will share your kind words with him! Enjoy your new vehicle!

June 30, 2020

Just bought a 2020 Prius LE awd-e from Thomson’s Toyota. Had a very pleasant experience working with Xiomara online to get the quote quickly and interacting with Nicole in the sale department. Nicole was More

by MQ
Recommend Dealer
Yes
Employees Worked With
Nicole Smith
Jul 01, 2020 -

Thompson Toyota responded

Thanks for taking a moment to share such wonderful feedback for Thompson Toyota. We are excited to hear that Xiomara worked hard to get you into a 2020 Prius LE AWD-e! Congratulations & safe travels!

June 11, 2020

I urge anyone considering buying a car soon to take your business elsewhere. Arrogant salesmen will do whatever it takes to earn their commission checks, including lies and deceit. Give your business to som More

by JustinStatham3
Recommend Dealer
No
Employees Worked With
Tim Earles
Jun 12, 2020 -

Thompson Toyota responded

Justin- I am very disappointed to see this 1-star review and would like to get some information about your experience. Please call me directly at 267-898-2701. Sincerely, Julius Libutti, Thompson Toyota General Manager.

June 10, 2020

We recently purchased 2 vehicles from Thompson Toyota. They were beyond helpful. We dealt with Kyle Naugle and Tom Messina. Both were amazing. Thank you for a wonderful car buying experience. Danielle Arc More

by ube224
Recommend Dealer
Yes
Employees Worked With
Kyle Naugle and Tom Messina
Jun 10, 2020 -

Thompson Toyota responded

Thank you for taking the time to leave us this review. We appreciate your kind words and will share them with Kyle and Tom!

May 13, 2020

I would give them a 0 if it was an option. Roughly 2 weeks spent going back and forth trying to purchase a vehicle and at no point did the sales person answer the specific question I ask regarding costs More

by HockeyGuy12
Recommend Dealer
No
Employees Worked With
Ron Copelin, Nicholas D’Argenio
May 22, 2020 -

Thompson Toyota responded

We are currently reviewing your comments and if you would like to provide additional information please contact our General Manager, Julian, 267-898-2701.

May 23, 2020 -

HockeyGuy12 responded

You should be able to see all the back and forth.

January 30, 2020

Pleasant experience I went to Thompson Toyota to look at a 2020 Tacoma SR5 V6 Access Cab in early November 2019. I worked with Julian Mitchell and he was very knowledgeab More

by Steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Mitchell
Jan 31, 2020 -

Thompson Toyota responded

Steve- Thank you so much for this awesome review! We couldn’t be happier that Steve provided you with a great car buying experience, we will share your kind words with him! Enjoy your new vehicle!

January 07, 2020

Awesome Experience Steve and Jim were fantastic as they made me and my family feel very comfortable. I would definitely go back to Thompson again and would refer them t More

by johnrbenedix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Ogle, Stephen Tagye
Jan 10, 2020 -

Thompson Toyota responded

John- Thank you so much for this awesome review! We couldn’t be happier that Steve and Jim provided you with a great car buying experience, we will share your kind words with them! Enjoy your new vehicle!

December 26, 2019

Great experience without any pressure. The sales staff made sure all of our questions wee answered. From the online sales to the salesperson,Jim to the finance staff everyone made the experience very pers More

by Rachel S
Recommend Dealer
Yes
Employees Worked With
Liz Swierzewski , Jim Ogle
Dec 26, 2019 -

Thompson Toyota responded

Thank you for sharing your 5-star experience with us! We appreciate your feedback and look forward to seeing you again soon.

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