Thompson Toyota
Doylestown, PA
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User Friendly Thompson Toyota My service guide Jim Shannon is impressive. He is polite and friendly. He answered all my questions and helped me to pick out the right options for my My service guide Jim Shannon is impressive. He is polite and friendly. He answered all my questions and helped me to pick out the right options for my repai. I definitely recommend this dealership and Jim Shannon. More
Very pleasant We were taken care of promptly in each area as we drove up and entered the dealership! Our questions were answered as we checked in . And we were prep We were taken care of promptly in each area as we drove up and entered the dealership! Our questions were answered as we checked in . And we were prepared for our waiting. It’s always pleasant and clean and comfortable waiting. Coffee good and surprised with cookies! Wow!! Car was clean and serviced promptly in fact ahead of schedule!! I always feel confident bringing my car for service. More
Repair Work Jim MCGuigan was exceptionally in addressing the myriad of repair issues - Jim was able to locate an alternative less expensive part - Jim also addres Jim MCGuigan was exceptionally in addressing the myriad of repair issues - Jim was able to locate an alternative less expensive part - Jim also addressed additional recommended repairs to be addressed within next 6 mos More
10,000 mile checkup Usually very efficient. His visit was unacceptable.i was told the service would take 2 hours and it took 10 hours. How is this possible? Usually very efficient. His visit was unacceptable.i was told the service would take 2 hours and it took 10 hours. How is this possible? More
Excellent Service! EXCELLENT SERVICE EXCEEDED OUR EXPECTATION! PAUL IS VERY KNOWLEDGEABLE AND VERY PLEASANT! SALES WENT SMOOTHLY AND FAST TRANSACTION! THE DEALERSHIP OVE EXCELLENT SERVICE EXCEEDED OUR EXPECTATION! PAUL IS VERY KNOWLEDGEABLE AND VERY PLEASANT! SALES WENT SMOOTHLY AND FAST TRANSACTION! THE DEALERSHIP OVER ALL HAS BEEN WONDERFUL WITH THEIR SERVICE! More
Great service. Thorough and excellent vehicle service. Jim Shannon was most helpful in explaining needed the necessary and optional maintenance for my vehicle. Hig Thorough and excellent vehicle service. Jim Shannon was most helpful in explaining needed the necessary and optional maintenance for my vehicle. Highly recommend this service department. More
Good service and reasonable price:) The time waiting car is excellent break for me in the place. People are very polite and nice. Waiting room is so compy:) I don’t feel to go anywhere f The time waiting car is excellent break for me in the place. People are very polite and nice. Waiting room is so compy:) I don’t feel to go anywhere for my car but there. More
Very poor I was told to show a coupon for an inspection,when I showed the coupon I was told they only take Toyota dealership coupons. The inspection was free bu I was told to show a coupon for an inspection,when I showed the coupon I was told they only take Toyota dealership coupons. The inspection was free but emissions inspection was $60.. The local garage did both inspections for $29.95. What a rip off. I will not be returning to this dealership.I did not get the names of the people I dealt with. More
Great service the Overall experience was very good. Each and every person involved in the service process was very helpful. They take good care of the customers the Overall experience was very good. Each and every person involved in the service process was very helpful. They take good care of the customers More
Drivability This was the second time I brought my truck in because it bucks at times like it is too high a gear. I always mention that it happens with two people This was the second time I brought my truck in because it bucks at times like it is too high a gear. I always mention that it happens with two people in the truck. The mechanic indicated he could not reproduce the problem. He tried to blame a cooler that was sliding around in the bed of my truck. What is he trying to be funny? I really don’t have time to waste on that nonsense. More