Thompson Toyota

Part not in stock I brought the vehicle in due to a nail on a tire. We had purchased the tire protection plan when we purchased the vehicle. I was told it would take ab I brought the vehicle in due to a nail on a tire. We had purchased the tire protection plan when we purchased the vehicle. I was told it would take about an hour and a half. That was a correct estimate, except after waiting for 90 minutes I was told the tire was not in stock and I would have to leave the car or bring it back another day. It seems you could have figured out youndidnt have the tire in stock before I even drive to your shop, nonetheless waited half an hour. I live 45 minutes away, so that pretty much blew my while afternoon and then we had to go back the next day anyhow. More

Outstanding! Fit me in at the last minute in the late afternoon. Fixed my car's problem in 45 minutes! Made me a very happy and satisfied customer! Fit me in at the last minute in the late afternoon. Fixed my car's problem in 45 minutes! Made me a very happy and satisfied customer! More

Just an Amazing Visit! From start to finish an A+ rating. Thompson excells in fine work, customer service, and pleasant atmosphere. Love going there, everytime. Each employ From start to finish an A+ rating. Thompson excells in fine work, customer service, and pleasant atmosphere. Love going there, everytime. Each employee seems to be happily employed, therefor happier to serve. Everyone is friendly & welcoming. More

Ron Copelin was patient and provided exceptional service. Exceptional service and friendly people. Price was slightly more than I wanted to pay, but the quality of service and car were far better than I was Exceptional service and friendly people. Price was slightly more than I wanted to pay, but the quality of service and car were far better than I was hoping to find as well. More

Replace tire right rear Excellent service at Thompson but getting outside response/approval for replacing the tire so soon after replacing my left rear tire (10 days prior) t Excellent service at Thompson but getting outside response/approval for replacing the tire so soon after replacing my left rear tire (10 days prior) took far too long. I went in at 8:15am and didn’t leave until 11:30. Jim, my service rep, did his best to prod them along and keep me informed. The cookie lady does an amazing job baking!! Great idea!! More

First Rafe Vehicle serviced promptly and courteously for 50K service, technician of great assistance in locating fob that had been misplaced in the car. Consist Vehicle serviced promptly and courteously for 50K service, technician of great assistance in locating fob that had been misplaced in the car. Consistently fine service More

Service-oil change Changed oil as required-took care of a rattle with catalytic converter related to frame replacement-did everything in timely manner-comfortable waitin Changed oil as required-took care of a rattle with catalytic converter related to frame replacement-did everything in timely manner-comfortable waiting area-cleaned and vacuumed vehicle More

Excellent service! They handled each of the items I needed to be addressed in a prompt and efficient manner. I have nothing but good to say about Thompson Toyota! They handled each of the items I needed to be addressed in a prompt and efficient manner. I have nothing but good to say about Thompson Toyota! More

Toyota Highlander Purchase Dom was very helpful, knowledgeable and made for a smooth buying experience. I appreciated Julian’s involvement to allow me to work with an experienc Dom was very helpful, knowledgeable and made for a smooth buying experience. I appreciated Julian’s involvement to allow me to work with an experienced rep otherwise I would have purchased elsewhere More

Great experience Wonderful experience with excellent customer service and the most professional sales team. Our salesperson Tim made it easy for us with his knowledge Wonderful experience with excellent customer service and the most professional sales team. Our salesperson Tim made it easy for us with his knowledge of the products he sells! More