Thompson Toyota

Very easy to work with the service writer. It was done in Easy to work with service writer Car was finished in a timely fashion Make me happy with the service It is easy to drop the car off when I come a Easy to work with service writer Car was finished in a timely fashion Make me happy with the service It is easy to drop the car off when I come and easy to get the car when I leave. More

Satisfied with van but not service. Failed inspection for cracked tail light. It has been like that for years. I felt the reason for failure was a little extreme. Returned next day for Failed inspection for cracked tail light. It has been like that for years. I felt the reason for failure was a little extreme. Returned next day for repair, after waiting 1 hour I was informed part did not arrive. Due to other commitments, I needed to leave and return later for van. More

Too many ratings questions You ask too many times how your service was. Calls emails text. It’s annoying. We love your company. Stop asking us. We used to deal with Jason. Now You ask too many times how your service was. Calls emails text. It’s annoying. We love your company. Stop asking us. We used to deal with Jason. Now we go to any desk. You should have some sort of standard of who you should go to when you walk in. Everyone just stands there sheepishly till someone acknowledges their presence. There’s no room at the door for a line . More

Great service Quick, good communication. Will continue to bring our four cars here for service. Appreciate the comfortable waiting area and how easily it is to make Quick, good communication. Will continue to bring our four cars here for service. Appreciate the comfortable waiting area and how easily it is to make appts. More

50K mile check up I have reached the point where I am no longer surprised by the great service at Thompson. I have stopped using other repair shops because I have grown I have reached the point where I am no longer surprised by the great service at Thompson. I have stopped using other repair shops because I have grown to trust the Thimpson team. My Highlander has 50K miles on it and runs like new, in part because it is a great car and in part because the maintenance plan at Thompson works so well. More

Part not in stock I brought the vehicle in due to a nail on a tire. We had purchased the tire protection plan when we purchased the vehicle. I was told it would take ab I brought the vehicle in due to a nail on a tire. We had purchased the tire protection plan when we purchased the vehicle. I was told it would take about an hour and a half. That was a correct estimate, except after waiting for 90 minutes I was told the tire was not in stock and I would have to leave the car or bring it back another day. It seems you could have figured out youndidnt have the tire in stock before I even drive to your shop, nonetheless waited half an hour. I live 45 minutes away, so that pretty much blew my while afternoon and then we had to go back the next day anyhow. More

Excellent service I am over joyed at the service I received at your dealership there was more to be repair than I thought I am so glad we had the insurance to cover all I am over joyed at the service I received at your dealership there was more to be repair than I thought I am so glad we had the insurance to cover all repair and also got the car wash on top of it all Thanks so very much Dan B More

excellent service! Excellent team! Thompson Toyota staff are always helpful and kind. Good ease of scheduling. Very comfortable waiting area. I am so thankful that I pur Excellent team! Thompson Toyota staff are always helpful and kind. Good ease of scheduling. Very comfortable waiting area. I am so thankful that I purchased my vehicle from Thompson Toyota. More

Service for a recall I took my FIL’s car in to get a recall serviced. They have valet service, snacks, a clean comfortable waiting area and friendly staff. They even washe I took my FIL’s car in to get a recall serviced. They have valet service, snacks, a clean comfortable waiting area and friendly staff. They even washed the car and had me out in the time I was told it would take. Opposite experience from another local dealer (not Toyota) that I have had the misfortune to visit on several occasions. More

Outstanding! Fit me in at the last minute in the late afternoon. Fixed my car's problem in 45 minutes! Made me a very happy and satisfied customer! Fit me in at the last minute in the late afternoon. Fixed my car's problem in 45 minutes! Made me a very happy and satisfied customer! More