Thompson Toyota

Great service! Brought my car in for inspection. I needed brakes. New brakes we’re put on. Mechanic And Jim on the gold team at Doylestown dealership found a leak in Brought my car in for inspection. I needed brakes. New brakes we’re put on. Mechanic And Jim on the gold team at Doylestown dealership found a leak in brake line which is a serious problem. Long repair! Got me a car so I could go home. Car was done next day. Washed vacuumed and ready to go when I got there. I have been dealing with Thompson since 2006 when I bought a Sequoia. Car still on the road and in good shape thanks to observant team leaders and good mechanics. Thanks Toyota More

Excellence in Service Thompson Toyota continues to maintain a reputation for world class customer service from intake through completion. I am very pleased with the consis Thompson Toyota continues to maintain a reputation for world class customer service from intake through completion. I am very pleased with the consistency and dependability of this Service Department. More

Very easy to work with the service writer. It was done in Easy to work with service writer Car was finished in a timely fashion Make me happy with the service It is easy to drop the car off when I come a Easy to work with service writer Car was finished in a timely fashion Make me happy with the service It is easy to drop the car off when I come and easy to get the car when I leave. More

Satisfied with van but not service. Failed inspection for cracked tail light. It has been like that for years. I felt the reason for failure was a little extreme. Returned next day for Failed inspection for cracked tail light. It has been like that for years. I felt the reason for failure was a little extreme. Returned next day for repair, after waiting 1 hour I was informed part did not arrive. Due to other commitments, I needed to leave and return later for van. More

Too many ratings questions You ask too many times how your service was. Calls emails text. It’s annoying. We love your company. Stop asking us. We used to deal with Jason. Now You ask too many times how your service was. Calls emails text. It’s annoying. We love your company. Stop asking us. We used to deal with Jason. Now we go to any desk. You should have some sort of standard of who you should go to when you walk in. Everyone just stands there sheepishly till someone acknowledges their presence. There’s no room at the door for a line . More

Great service Quick, good communication. Will continue to bring our four cars here for service. Appreciate the comfortable waiting area and how easily it is to make Quick, good communication. Will continue to bring our four cars here for service. Appreciate the comfortable waiting area and how easily it is to make appts. More

Excellent service I am over joyed at the service I received at your dealership there was more to be repair than I thought I am so glad we had the insurance to cover all I am over joyed at the service I received at your dealership there was more to be repair than I thought I am so glad we had the insurance to cover all repair and also got the car wash on top of it all Thanks so very much Dan B More

excellent service! Excellent team! Thompson Toyota staff are always helpful and kind. Good ease of scheduling. Very comfortable waiting area. I am so thankful that I pur Excellent team! Thompson Toyota staff are always helpful and kind. Good ease of scheduling. Very comfortable waiting area. I am so thankful that I purchased my vehicle from Thompson Toyota. More

Service for a recall I took my FIL’s car in to get a recall serviced. They have valet service, snacks, a clean comfortable waiting area and friendly staff. They even washe I took my FIL’s car in to get a recall serviced. They have valet service, snacks, a clean comfortable waiting area and friendly staff. They even washed the car and had me out in the time I was told it would take. Opposite experience from another local dealer (not Toyota) that I have had the misfortune to visit on several occasions. More

50K mile check up I have reached the point where I am no longer surprised by the great service at Thompson. I have stopped using other repair shops because I have grown I have reached the point where I am no longer surprised by the great service at Thompson. I have stopped using other repair shops because I have grown to trust the Thimpson team. My Highlander has 50K miles on it and runs like new, in part because it is a great car and in part because the maintenance plan at Thompson works so well. More