Thompson Toyota
Doylestown, PA
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Thoughtful Service Rep The Service Rep really helped to keep the costs low on a VERY costly repair on my 11 year old Rave. Thank you so much! The Service Rep really helped to keep the costs low on a VERY costly repair on my 11 year old Rave. Thank you so much! More
Went to dealership cause lease was up, got a new RAV4. Wish Everyone was friendly and knowledgeable. It was real busy but they tried to get us done as soon as they could. Thank you very much. Everyone was friendly and knowledgeable. It was real busy but they tried to get us done as soon as they could. Thank you very much. More
Always give comprehensive review You always leave a service update knowing your car was thoroughly reviewed. It's a peace of mind feeling. Service needs are always explained and optio You always leave a service update knowing your car was thoroughly reviewed. It's a peace of mind feeling. Service needs are always explained and options if available.. More
Through and relaxed experience during this purchase A lot different from years ago with a more friendly and sincere experience throughout entire process - well done, Was a great experience and look for A lot different from years ago with a more friendly and sincere experience throughout entire process - well done, Was a great experience and look forward future dealings More
Beware the upsell Took our Camry in for a 45,000 mile service. Thompson called and stated our battery was reafing low and provides the amerature output numbers. Okay, i Took our Camry in for a 45,000 mile service. Thompson called and stated our battery was reafing low and provides the amerature output numbers. Okay, it’s been 4 years so we purchased a new battery. We were then told we were overdue for a “Fuel Injection Service” for $129. Nowhere in either the service manual or Toyota (USA) web site is there a recommendation for such a service. Nice enough staff and facility, but enough with the unnecessary service upselling. More
In and out in a heartbeat. This is the third time I have been to Thompson for service and they are 100 percent professional every time I have been there. I won't go anywhere els This is the third time I have been to Thompson for service and they are 100 percent professional every time I have been there. I won't go anywhere else. More
Great Expetience The service people are all so very nice and go out of their way to make sure you are satisfied. The chocolate cookies, cookie, water and juice are a The service people are all so very nice and go out of their way to make sure you are satisfied. The chocolate cookies, cookie, water and juice are a big help during your wait too. I am so glad I changed from Team to Thompson and will lease my next car from them. More
Inspection and oil change Very good service and friendly employees. State inspection and preventive maintenance performed. All repairs were reviewed with us first. Would recomm Very good service and friendly employees. State inspection and preventive maintenance performed. All repairs were reviewed with us first. Would recommend to others needing service for a Toyota. More
Best service center ever! The service at Thompson can't be beat they were outstanding, calling for updates and working with my insurance. i highly recommend them from sales to The service at Thompson can't be beat they were outstanding, calling for updates and working with my insurance. i highly recommend them from sales to service and their collision center. the best all around. More
Superb customer service from the moment you arrive and hand your keys to the valet to check out-everyone is attentive, courteous, and efficient. I wouldn’t go anywhere else from the moment you arrive and hand your keys to the valet to check out-everyone is attentive, courteous, and efficient. I wouldn’t go anywhere else! More