Thompson Toyota

Very impressed with Paul, your salesperson. Paul was well informed concerning the Prius we purchased. He was also very professional and personable. It was a pleasure doing business with him. Thi Paul was well informed concerning the Prius we purchased. He was also very professional and personable. It was a pleasure doing business with him. This was also true of all the Thompson personnel we worked with. More

Service center Pleasure to deal with service writer (Dallas) he was quick and responsive to my needs.especially since I didn’t have an appointment. My experience was Pleasure to deal with service writer (Dallas) he was quick and responsive to my needs.especially since I didn’t have an appointment. My experience was an A+ More

On time service Promise of service completion in 1 hr to 1-1/4 hr. Was kept. That’s all I have to say. Goodbye for now and happy holiday. Promise of service completion in 1 hr to 1-1/4 hr. Was kept. That’s all I have to say. Goodbye for now and happy holiday. More

State inspection car starting on it own Discovered car had remote start not listed on original invoice remote start installed in by your dealer. I didn’t want it but it there problem solved Discovered car had remote start not listed on original invoice remote start installed in by your dealer. I didn’t want it but it there problem solved by Craig More

Painless The service was great. While I waited, they served warm cookies and coffee. They even helped me connect my phone to Bluetooth and I left with a super The service was great. While I waited, they served warm cookies and coffee. They even helped me connect my phone to Bluetooth and I left with a super clean car! More

Service on Camry Always friendly and helpful. I had a problem with oil leak and they found and fixed the reason for the leak and the car was also inspected on the same Always friendly and helpful. I had a problem with oil leak and they found and fixed the reason for the leak and the car was also inspected on the same visit. More

Prompt I was greeted immediately. Information on service were readily available. Did not have to wait to get into loaner. Notified by email and phone vehic I was greeted immediately. Information on service were readily available. Did not have to wait to get into loaner. Notified by email and phone vehicle was ready at price discussed and my vehicle was waiting for me, clean and vaccumed, by the time I settled bill. More

First time Service Dept. Customer My Prius had a dead battery on Saturday night. Triple A came and could not jump my car. I had my car towed to Thompson Toyota early Sunday and made a My Prius had a dead battery on Saturday night. Triple A came and could not jump my car. I had my car towed to Thompson Toyota early Sunday and made a appointment online to have my car checked out on Monday. On Monday the very polite and capable Service Team got my car evaluated, got me an estimate. Proceeded to fix my car on Monday! I picked it up Monday after work. I missed no work time and my wife had her car back quickly and it was done right! Wow, this was a very impressive Service Team Thank you very much More

Thoughtful Service Rep The Service Rep really helped to keep the costs low on a VERY costly repair on my 11 year old Rave. Thank you so much! The Service Rep really helped to keep the costs low on a VERY costly repair on my 11 year old Rave. Thank you so much! More

Beware the upsell Took our Camry in for a 45,000 mile service. Thompson called and stated our battery was reafing low and provides the amerature output numbers. Okay, i Took our Camry in for a 45,000 mile service. Thompson called and stated our battery was reafing low and provides the amerature output numbers. Okay, it’s been 4 years so we purchased a new battery. We were then told we were overdue for a “Fuel Injection Service” for $129. Nowhere in either the service manual or Toyota (USA) web site is there a recommendation for such a service. Nice enough staff and facility, but enough with the unnecessary service upselling. More