Thompson Toyota

in and out in less than an hour. It was a good experience, they were courteous, explained fully what was done and made sure I understood the next service was at the specified mileage. It was a good experience, they were courteous, explained fully what was done and made sure I understood the next service was at the specified mileage. More

My Experience I had a great experience at Thompson Toyota. Julius, Brad and Matt went out of their way for me. They’re the kind of people you want to work with when I had a great experience at Thompson Toyota. Julius, Brad and Matt went out of their way for me. They’re the kind of people you want to work with when at a dealership. I could tell they truly cared about providing me with the best services. I will be recommending them and the dealership to others. More

Service Excellent Craig is my service manager he takes very good care of us we have five cars with you very satisfying ! Will recommend Thompson ! Very ha Excellent Craig is my service manager he takes very good care of us we have five cars with you very satisfying ! Will recommend Thompson ! Very happy Thanks! More

Overall a great experience! I have been using Thompson's Toyota service department since I purchased my Toyota Camry in 2009. The most recent time I was there was very typical of I have been using Thompson's Toyota service department since I purchased my Toyota Camry in 2009. The most recent time I was there was very typical of how I have always been treated. Staff are professional and friendly and helpful. They always have a loaner car available for me if I need it. The only hold up at all this last time was that the part I needed to complete my car repairs was on hold so they told me to keep the loaner throughout that time. They even mentioned that my battery was wearing out and even though I had forgotten about it, I had purchased a battery from them before that had free replacement within a certain amount of time. So for a very reasonable amount of money. I got my car inspected, repaired, and a new battery, as well as the use of the loaner for 6 days. Wouldn't go anywhere else. More

Professional, quality service I have been going to Thompson for many years, and I really trust their service, Jim Shannon was polite and helpful, and listened to my concerns and ne I have been going to Thompson for many years, and I really trust their service, Jim Shannon was polite and helpful, and listened to my concerns and needs, especially being on a tight budget, I always feel my truck is in good hands. More

Service Repair All personal involved in this service review were efficient, professional, and caring in their duties. Duties were preformed in a efficient and timely All personal involved in this service review were efficient, professional, and caring in their duties. Duties were preformed in a efficient and timely manner. Employees were interned in my needs. More

Wonderful The problem was diagnosed and communicated quickly. An extra key was requested and after approving the price, the part was ordered and ready. I was a The problem was diagnosed and communicated quickly. An extra key was requested and after approving the price, the part was ordered and ready. I was able to pay prior to pickup. More

Fine overall service but no vacuum Was supposed to wash and vacuum car after service today (oil change, tire rotation, replace burnt out brake light) but vacuum did not happen. I apprec Was supposed to wash and vacuum car after service today (oil change, tire rotation, replace burnt out brake light) but vacuum did not happen. I appreciate this service as I have 2 young children so my car can use frequent vacuumings and I often don’t have the time to do it myself. If you can’t follow through and complete the vacuum, don’t offer it. More

Morning made easy Very organized. Someone put together a great system when it comes to customer service. Everyone was very friendly and helpful. I drive an hour from N. Very organized. Someone put together a great system when it comes to customer service. Everyone was very friendly and helpful. I drive an hour from N.J to get my my car service at Thompson. More

Great Service Rep—Ben Ciesielski After many less than pleasant interactions with service reps at Thompson, I was pleasantly surprised by Ben Ciesielski’s outstanding service. Thank y After many less than pleasant interactions with service reps at Thompson, I was pleasantly surprised by Ben Ciesielski’s outstanding service. Thank you Ben! Happy Holidays! More