Thompson Toyota
Doylestown, PA
Filter Reviews by Keyword
By Type
Showing 617 reviews
They try hard They try very hard to accommodate your needs, just be VERY WARY when using a loaner car that ALL dents, scratches and stains are recorded Before you They try very hard to accommodate your needs, just be VERY WARY when using a loaner car that ALL dents, scratches and stains are recorded Before you drive off. Car was inspected and warranty work done. Felt kinda rushed when called to pick car up that be sure you’re here by 6 as we are closing,( they called at 4:45 ish). Also they pushed me to move my appointment from January to December so they could get the part that my car needed off their shelf or they might ship it back to Toyota, even though I set the appointment with them asking if it would be ok that they held the part that long for me and was assured that it was. Three phone calls later throughout the month of December prompted me to move my appointment to Before end of year! More
Always the best in service When your vehicle is serviced by the Thompson group you can expect nothing less than the best professional service there is. You as the customer is When your vehicle is serviced by the Thompson group you can expect nothing less than the best professional service there is. You as the customer is always treated like the most important customer nothing less. More
Staff friendly, knowledgeable, service convenient. Service efficient, price good, staff knowledgeable and courteous, convenient for service and van service to work plus complimentary vacuum and wash & Service efficient, price good, staff knowledgeable and courteous, convenient for service and van service to work plus complimentary vacuum and wash & Chocolate chip cookies a plus. More
Routine maintenance and replace tire Went in for routine maintenance and because the tire pressure light was on. The tire needed replaced but they had it in stock and the tire was still u Went in for routine maintenance and because the tire pressure light was on. The tire needed replaced but they had it in stock and the tire was still under warranty. Excellent communication and customer service. More
Fast, friendly, convenient Great experience with service. They were quick and did a great job. Finished the service off with a complimentary vacuum and wash. Very happy with my Great experience with service. They were quick and did a great job. Finished the service off with a complimentary vacuum and wash. Very happy with my overall experience with Thompson. More
Returning customer Very happy with the service! Domenic Criscolo found the perfect first car for my son! My Tundra is awesome!!! I will be back for my daughters first ca Very happy with the service! Domenic Criscolo found the perfect first car for my son! My Tundra is awesome!!! I will be back for my daughters first car. More
Outstanding The whole service experience was amazing from the valets to the service desk and the quality of work performed by the technicians! Thank you to every The whole service experience was amazing from the valets to the service desk and the quality of work performed by the technicians! Thank you to everyone at Thompson Toyota! More
Love Thompson, particularly Dallas Always like getting service, particularly with Dallas providing guidance on tips for keeping my Camry healthy as it’s never let me down ! John Patter Always like getting service, particularly with Dallas providing guidance on tips for keeping my Camry healthy as it’s never let me down ! John Patterson More
5000 mile check up Always fantastic service! Quick and efficient process with comfortable surroundings to wait in. Check in and check out is quick and easy. A pleasure t Always fantastic service! Quick and efficient process with comfortable surroundings to wait in. Check in and check out is quick and easy. A pleasure to deal with... More
Consistent great service Getting my car serviced at Thompson Toyota is always a positive experience. Friendly attentive service and having my car washed and vacuumed is the b Getting my car serviced at Thompson Toyota is always a positive experience. Friendly attentive service and having my car washed and vacuumed is the best. The ability to schedule an appointment on line and text message with the service department is very easy and convenient. Thank you! More