Thompson Toyota
Doylestown, PA
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6 month check up/service Everything was taken care off completely to my satisfaction. Had a couple concerns about my car and they were addressed by service manager (? Ben). Ag Everything was taken care off completely to my satisfaction. Had a couple concerns about my car and they were addressed by service manager (? Ben). Again, 100% satisfied. Also, didn’t have to wait long at all. More
Tire Rotation While rotating the tires, the Thompson Service Department found that technicians from another dealership had put one of the tires on backwards. They While rotating the tires, the Thompson Service Department found that technicians from another dealership had put one of the tires on backwards. They fixed the problem, which should decrease wear on that tire. More
No complaints! I worked with Dave F. and he & his team were great, friendly and kept me up-to-date as to how quickly my work would be done. They fixed the dent in a I worked with Dave F. and he & his team were great, friendly and kept me up-to-date as to how quickly my work would be done. They fixed the dent in a timely fashion even with the holidays in between. I would recommend Thompson Collision to anyone! More
Excellent Service Jim (Gold Team Service Writer?) was excellent. Explained problem with my vehicle very welll and removed charges for inoperable door lock services that Jim (Gold Team Service Writer?) was excellent. Explained problem with my vehicle very welll and removed charges for inoperable door lock services that did not solve the problem once a second diagnosis was given. He also took the time to explain my bill to me so I understood all charges. More
100K service Professional and friendly dealership. Ben explained all the work that would be done and called me with an update. Valet guys are very nice. It is a n Professional and friendly dealership. Ben explained all the work that would be done and called me with an update. Valet guys are very nice. It is a nice touch that they wash and vac your car. More
Emergency service An emergency light came on in my car. I called and they had me come in immediately. I received immediate service and left with confidence that my car An emergency light came on in my car. I called and they had me come in immediately. I received immediate service and left with confidence that my car was fixed. More
Very good service We just leased our second vehicle with Thompson. We were pleased with the staff and the time taken by the employees to ensure we leased the right car We just leased our second vehicle with Thompson. We were pleased with the staff and the time taken by the employees to ensure we leased the right car. Thank you for another great lease. More
Great Service! Thompson service was fantastic! Ben was extremely patient with me during this whole crazy car experience I had with a clogged drain due to a spider!! Thompson service was fantastic! Ben was extremely patient with me during this whole crazy car experience I had with a clogged drain due to a spider!! He was always on top of everything and giving me all information I needed! I’m always happy with my service at Thompson! More
Routine service provided with ease, courtesy, and efficiency. Timely appointment. Greeted immediately upon arrival. Able to drop off in evening and offered a ride ho provided with ease, courtesy, and efficiency. Timely appointment. Greeted immediately upon arrival. Able to drop off in evening and offered a ride home. More
Toyota Rav 4 Checked out battery and reviewed other aspects of the car. All no charge. Called in the morning and took my car in within 30 minutes from call Checked out battery and reviewed other aspects of the car. All no charge. Called in the morning and took my car in within 30 minutes from call More