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Thompson Toyota

Doylestown, PA

3.7
615 Reviews

122 W Swamp Rd

Doylestown, PA

18901

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Showing 615 reviews

January 04, 2019

Service Great service great organization Very easy to get into service without an appointment washed my car valet was friendly and mike was great help with us More

by JKISTNER2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter McGinty, Tim Earles, Rachel Salera, Julian Mitchell, Stephen Tagye, Mike Fink
Jan 21, 2019 -

Thompson Toyota responded

We are glad we could assist you in all departments and hope to see you again soon.

January 04, 2019

Replacement inspection sticker My only complaint was that I was told it would be quick and take 30 minutes..... and it turned out to be 1.5 hr wait. More

by BRAD.GERMIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I forget
Jan 21, 2019 -

Thompson Toyota responded

We apologize for the delay and any inconvenience you experienced.

January 04, 2019

Remove Leaf Bag from under 2018 Highlander Ran over a leaf bag which was trapped in the undercarriage. Service center placed 2028 Highlander on rack and removed leaf bag Thanks you. Very Ha More

by RHBENSE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Jan 21, 2019 -

Thompson Toyota responded

We are sorry to hear about the leaf bag troubles but are glad we could assist you in getting this resolved.

January 03, 2019

Great customer service I love the valet service! They always have excellent and friendly customer service, Reasonable prices and very accommodating to my schedule. They eve More

by NIcole Z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn’t catch names
Jan 21, 2019 -

Thompson Toyota responded

Thank you for taking the time to leave us this review! We appreciate your kind words!

January 03, 2019

Everyone was extremely friendly. I’m very happy with the car Jim Ogle was great to work with. I rated Thompson good because I am happy with the service, friendliness, and quality of the car. To receive an excell More

by Highlnder520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Ogle
Jan 03, 2019 -

Thompson Toyota responded

We do our best to be respectful of our customers time. We will share your feedback with our management team.

January 02, 2019

Brakes/headlight checkup Craig was very helpful. He even advised me which headlight bulbs to buy inorder to improve visibility, and kept me informed on the progress of my serv More

by SCHOKHANY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig
Jan 03, 2019 -

Thompson Toyota responded

Thank you for the feedback! We appreciate you taking the time to share your experience with us.

January 01, 2019

Excellent service Appreciate how quickly the repairs were completed. Thompson worked how to keep the repair costs low and the car looks great! I would recommend Thomp More

by My#3sons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Earles, Rachel Salera
Jan 03, 2019 -

Thompson Toyota responded

Thank you for this 5-star review and the recommendation! We hope to see you again soon.

January 01, 2019

I love dealing with the people at Thompson Toyota including. I love dealing with the people at Thompson Toyota; they are very efficient and courteous, including the shuttle person. That is also a wonderful serv More

by Heather12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben something and I don’t know the names of the other two people.
Jan 03, 2019 -

Thompson Toyota responded

Thank you for this 5-star review and your kind words. We look forward to seeing you again!

January 01, 2019

6 month check up/service Everything was taken care off completely to my satisfaction. Had a couple concerns about my car and they were addressed by service manager (? Ben). Ag More

by JTOFTEN68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Ciesielski
Jan 03, 2019 -

Thompson Toyota responded

Thank you for this review! We will share this review with Ben and our managers.

January 01, 2019

Tire Rotation While rotating the tires, the Thompson Service Department found that technicians from another dealership had put one of the tires on backwards. They More

by GMUNSON02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Earles
Jan 03, 2019 -

Thompson Toyota responded

We are glad we could assist you with your tires! We hope to see you again.

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