Thompson Toyota
Doylestown, PA
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5000 Mile service. The service at Thompson Toyota is always pleasant. I am always informed about the service before it is started and after the service is completed. T The service at Thompson Toyota is always pleasant. I am always informed about the service before it is started and after the service is completed. Thank you. More
Amazing experience The service I received was wonderful. Friendly associates and unbelievable work done on my car makes me even more confident in both the purchase and u The service I received was wonderful. Friendly associates and unbelievable work done on my car makes me even more confident in both the purchase and upkeep of my vehicle More
Routine Service The service department did my state inspection in a timely fashion I initially had a 10 am appointment & called to change it to a later time Servi The service department did my state inspection in a timely fashion I initially had a 10 am appointment & called to change it to a later time Service department was very accommodating More
impressive customer service Staff is immediately responsive to ensure needs of the customer are being met. Attention to detail and follow up when service is completed was great. Staff is immediately responsive to ensure needs of the customer are being met. Attention to detail and follow up when service is completed was great. I felt all service staff were not only courteous but really made it a priority to make sure I was a satisfied customer . More
Great experiences I have been a repeat customer of Thompson Toyota for years and this was another great experience and I will continue to be a repeat customer I have been a repeat customer of Thompson Toyota for years and this was another great experience and I will continue to be a repeat customer More
Swap rear camera They handled insurance claim, made in pair, and washed my car. Really worth buying that extended warranty when purchasing the car. No cost and clean c They handled insurance claim, made in pair, and washed my car. Really worth buying that extended warranty when purchasing the car. No cost and clean car = winning More
Not happy with lack of communication 1. I was charged for 2 days lonaner insurance when my car should of be done in one day for an 2017 car inspection. 2. I was charged for tire rotation 1. I was charged for 2 days lonaner insurance when my car should of be done in one day for an 2017 car inspection. 2. I was charged for tire rotation with out arthothatizing , even when tire tread ware was the same on all 4 tires. More
Excellent service When I first called the dealership they were very helpful in guesstimating what my problem was. They let me know that my vehicle could be looked at as When I first called the dealership they were very helpful in guesstimating what my problem was. They let me know that my vehicle could be looked at as soon as I could bring it in. The drop-off and pick-up process where excellent. The information from the mechanic was very helpful for future plans of service. More
Just okay I went in to Thompson because my inflate warning light was on and I also asked that they check the scratches on the driver side to see what would be n I went in to Thompson because my inflate warning light was on and I also asked that they check the scratches on the driver side to see what would be needed to fix them. I waited about an hour and they check the tires and that it’s a mayor which was fine but nothing was done about the scratches. I didn’t want to wait anymore so I left. More
Bought a car with my Mother-in-law and sold it 2yrs later My mother-in-law took me with her to buy her last car in 2016. The folks at Thompson could not have been more helpful and supportive of her needs. The My mother-in-law took me with her to buy her last car in 2016. The folks at Thompson could not have been more helpful and supportive of her needs. Then, after she passed away at the end of 2018, the same dealership was very helpful to her estate in buying the car back. Fair selling price and generous buying price, and great folks, what else could you want? More