
Thompson Sales Company
Springfield, MO
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Most people don't buy a new car very often. The sales team at Thomson understands what great service is and makes the new car experience what it should be. My wife will need a new car within a couple of team at Thomson understands what great service is and makes the new car experience what it should be. My wife will need a new car within a couple of years and even though it is over an hour drive for us, Thompson will be our first stop. More
My family has used Thompson Sales as our source for new and used vehicles for more than 20 years now. They work hard to make sure you are getting the vehicle you want based on your needs and price range. and used vehicles for more than 20 years now. They work hard to make sure you are getting the vehicle you want based on your needs and price range. Eddie Williamson did an outstanding job explaining all features available, pros and cons of different vehicles and also putting in the extra effort to make sure we were happy. We are a customer for life! Thanks Eddie and Thompson Sales. More
Vehicle was in great shape, person(s) who detailed vehicle did a great job. Terry Davis was courteous, friendly, and let the vehcile sell itself without trying to pressure you into the sell. They gav vehicle did a great job. Terry Davis was courteous, friendly, and let the vehcile sell itself without trying to pressure you into the sell. They gave you plenty of info about the vehicle on the internet. More
This is the 3rd car I have purchased from Thompson Cadillac in the last 3 1/2 years. I return to the dealership because they have taken the time to get to know me and my family. They know what I wan Cadillac in the last 3 1/2 years. I return to the dealership because they have taken the time to get to know me and my family. They know what I want in terms of the cars I drive. My salesperson, Jim Gillette, has given me objective advice. Once there was a car I wanted to buy and he advised me against it. He did not think I would have been happy with it long term. Jim was right and I appreciated his honesty. He was not out to just get a sale from me. The Thompson family has run a very efficient and customer service oriented dealership for decades. I believe this is the top dealership in Springfield and will continue to work with them in the future. I am now a fan of Cadillac partly because of the cars but mostly because of the way I have been treated by the dealership. They treat you like a valued client the day you purchase the car and all throughout the ownership experience. More
My wife and I went to Thompson's to test drive the Cadillac CTS. We had never driven one before, so we wanted to drive one thinking of purchasing next year (2011). We drove a used one, thinking that w Cadillac CTS. We had never driven one before, so we wanted to drive one thinking of purchasing next year (2011). We drove a used one, thinking that was all we could afford. Long story short, we saw a new Tuscan Bronze AWD CTS. We thought it was out of our price range, but after getting down to business with Adam, it turned out, we bought it. I had made inquiry online about the CTS, Bobby Stevens contacted both me and my wife, as we had both inquired online. I believe I received an email in less than an hour and a phone call shortly thereafter. We worked out the deal with Adam Ragan because Bobby was busy when we first arrived. It was almost 7 P.M. when we left the dealership with our new CTS.Even though the dealership was closed for the day, our gys stayed with us to complete the deal. Very satisfied! Got more of a car than we hoped for! More
I know trucks are expensive these days. What I paid for my new truck I paid for a house at one time. My experience with Denny Cobb and the finance company was wonderful. My mother and father have bought 2 my new truck I paid for a house at one time. My experience with Denny Cobb and the finance company was wonderful. My mother and father have bought 2 cars from Thompson and I am now a dedicated customer. I will never buy anywhere else while Thompson Sales is in business. I ran into a man just the same day I purchase my truck and he had just purchased a new Chevy Silverado. The dealers in Marshfield told him there was not a GMC dealer within a 100 miles. He was very upset that he did not know Thompson sold GMC. He thought they only sold Pontiacs and Cadillacs. The dealership is wonderfull and we strongly feel they put the customer first. Well done keep up the good work and friendliness. More
My wifw and I had an outstanding experience in leasing our new Buick LaCrosse. Jim Gillette has become a friend and has answered many dumb questions from me and my wife. I will recommend this salesman to our new Buick LaCrosse. Jim Gillette has become a friend and has answered many dumb questions from me and my wife. I will recommend this salesman to my friends. I have known about this dealer for as long as I remember so I already knew about them. Johnny Woody More
Boyd Manning was the most professional and courteous sales person with which I have ever dealt. He worked quickly and thoroughly to find the vehicle equipped to my wishes. My complete satisfaction was t sales person with which I have ever dealt. He worked quickly and thoroughly to find the vehicle equipped to my wishes. My complete satisfaction was truly his mission, and it showed throughout the transaction More
I would recommend this dealership because I had a very positive car buying experience there. I drove to Springfield, Missouri from St. Louis to look at a car with the desired color interior/exterior/equip positive car buying experience there. I drove to Springfield, Missouri from St. Louis to look at a car with the desired color interior/exterior/equipment etc., I had been looking for for quite some time. I was greeted by Billy Hackler, the internet salesperson I had spoken with on the phone previously when inquiring about the vehicle. He showed me the car and let me take it for a test drive to see how I liked it. I mentioned I would have liked the windows to have been tinted on the drivers and passenger side, and he said I could have that done at a later date if I bought the car and they would pay to have that done. I thought that was very nice! I ended up buying the car and really love it! It's beautiful. A few days after buying the car, I received an email from Mr. Hackler thanking me for purchasing my car from Thompson Cadillac, GMC, Buick, and he said if there was anything more he could do, to let him know. Everyone I spoke with at the dealership was very nice and helpful. The showroom was very impressive with all the luxury vehicles parked inside and out. I will recommend this dealership to anyone who is thinking about buying a car. Even though I live in St. Louis and Thompson is in Springfield, I feel it was well worth the drive! More
Very pleasant buying experience. Probably the best car buying experience we've had. Denny Cobb was wonderful to work with. No pressure, but was very eager to assist. Layne Lynch made the paperwork port buying experience we've had. Denny Cobb was wonderful to work with. No pressure, but was very eager to assist. Layne Lynch made the paperwork portion effortless. Everyone at the dealership was very friendly. Will definately recommend to family and friends!! More