
Thompson Sales Company
Springfield, MO
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My husband and I were very pleased with our entire experience of purchasing our new GM Acadia. Boyd was professional, helpful and personable. He listened to what we wanted and needed and didn't try experience of purchasing our new GM Acadia. Boyd was professional, helpful and personable. He listened to what we wanted and needed and didn't try to sell us anything we said we did not want. From start to finish a very smooth transaction. We felt great about our purchase, the service and the attention we were given by Boyd. We also appreciated his knowledge and felt comfortable dealing with Boyd on our purchase. Great service! More
Everyone was extreamley friendly from the moment we walked in the door. Tracy took the time to make sure that we understood all the features on the car and that we had the car that was right for us. walked in the door. Tracy took the time to make sure that we understood all the features on the car and that we had the car that was right for us. Bryan went through the lease numbers and gave us several options to choose from. And Jeff made the paperwork easy to understand. I would definately recommend Thompsons to anyone looking for a new car and am looking forward to working with them in the future. More
We were recomended to Bobby by a relative. Good recomendation. Our shopping and working of the sales / vehicle trade was excellent. I know what we wanted and knew my range on my trade. They hit all recomendation. Our shopping and working of the sales / vehicle trade was excellent. I know what we wanted and knew my range on my trade. They hit all marks almost perfectly. Service before and after the sale has been better than great just like one of the posters on an office wall. I'd highly recommend any dealings with Bobby and or Thompson's. Excellent experience. Roy More
I have purchased a number of cars from Thompson over the years. I have always enjoyed working with Jeremy and Anthony. Their commitment and customer service are the reasons I keep going back and will contin years. I have always enjoyed working with Jeremy and Anthony. Their commitment and customer service are the reasons I keep going back and will continue to go back for decades to come. They answer all my questions, take the time to work for me, and find answers they do not immediately know the answer too. Ultimately they help to get me the exact car I want for a great deal. More
Mark Overbey is a supernice salesman. The price was just right. We didn't even have to ask to reduce the price. It was priced right on the money with Kelly Blue book and they offered to fix minor body damag right. We didn't even have to ask to reduce the price. It was priced right on the money with Kelly Blue book and they offered to fix minor body damage and get it looking good as new. How can you not be happy with that. After going to all those little lots that don't even bother cleaning the cars we didn't think twice about going back to Thompson's where they clean used cars great! Clean Carpets, Armour all, and Tire shine goes a long way! Good Job detailing department! We bought our last used car there and will buy our next one there as well. More
Salesman (Mr. Manning) was very pleasant to deal with, and made buying more enjoyable than usual. Mike Wood was very efficient in taking payment, and filling out all necessary documents. My used vehicle w and made buying more enjoyable than usual. Mike Wood was very efficient in taking payment, and filling out all necessary documents. My used vehicle was extremely well detailed on the exterior, but interior cleaning left alot to be desired. However, the price was fair enough to offset the fact that I will be doing lots of cleaning. Overall, I was very satisfied with my deal. More
Jim was very helpful and gave us great service, took time to make sure we were satisfied with the deal. Jim sat and talked to us while we waited for finance, he made follow up call and went all the way to ma to make sure we were satisfied with the deal. Jim sat and talked to us while we waited for finance, he made follow up call and went all the way to make sure we were good with the deal. I will reccomend this dealership to a freind when they are looking for a vehicle. More
Very easy going and low pressure buying experience. Richard did not use any of the typical used car salesman pressure that most other dealers do. They also took care of the little things that go a long Richard did not use any of the typical used car salesman pressure that most other dealers do. They also took care of the little things that go a long way such as paying for the state inspection, filling up my tank, detailing the car, and checking tire pressures. The price for the car was fair. I also appreciated how the finance manager was not overly pushy when it came to the extras they try to sell such as the 3M coating, theftguard, etc. He gave me his opinion but did not argue when I said no. Lastly, when I pulled into the dealership I was not attacked by a group of vultures like most other dealerships. I started looking at the car and was not approached until I looked at several vehicles. Richard was very patient with me and showed me several cars to help me with my decision. He was not pushy at all and seemed to understand exactly what I was looking for. Rather than pushing a more expensive vehicle he went with what I wanted (although my wife chose the more expensive vehicle on her own). More
The best experience I have ever had buying a car! I have bought from Thompson's before about 18 years ago, and had a great experience. Went to a couple of local dearlerships and bought cars since. The care bought from Thompson's before about 18 years ago, and had a great experience. Went to a couple of local dearlerships and bought cars since. The care for the customer was not there, just wanted to sell a car. I will always go to Thompson's,the best customer service, great value! Great People! More
Eddie Williamson and Miles Thompson go out of the way to help us! We are forever grateful for their excellent customer service! We have bought several vehicles from Thompson and will continue to do so! Eddi help us! We are forever grateful for their excellent customer service! We have bought several vehicles from Thompson and will continue to do so! Eddie and Miles do not quit until we are satisfied with our purchase! They are wonderful! Thank you!!!!!!!!!!! More