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Thompson Sales Company

Springfield, MO

4.9
364 Reviews

1555 East Independence Street

Springfield, MO

65804

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Showing 364 reviews

January 08, 2025

good experience buying a new car from Thompson Sales. Working with Mike Peters and Chris Decaro was great. Both of them were very pleasant, knowledgeable and patient. Mike went over all the features of t More

by cardonshull
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Peters and Chris Decaro
December 15, 2024

Great Place to work with, Just don't expect to get in and out in a timely manner, no one seems to be in a hurry to do their jobs... Like the Customers time isn't important... More

by Steelerfan
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin in service, Tito in sales which Tito was very helpful
Dec 16, 2024 -

Thompson Sales Company responded

Thank you for taking the time to tell us about your service experience at our dealership. We sincerely appreciate your feedback. I'm sorry to hear that you were not completely satisfied with your experience with our Service Center. I have passed your comments along to the Service Manager, Bradley Carpenter, as well as the Director of Fixed Operations, Alex Thompson. I know they will be looking into this to take the appropriate action. If you would like to call either of them you can reach them at (417) 866-6611. Thank you again for your time and your business.

December 12, 2024

Great dealership I will come back for new vehicles and love the dealership service department More

by james
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Peters
December 05, 2024

Being a new customer at Thompson GMC I didn’t know what to expect. Many times when you go to a big dealership it’s run like a factory and not a great experience. And then I met Mike Peters. Mike is one of More

by Happy Canyon owner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Peters
November 12, 2024

Amazing staff very helpful and kind and I didn’t feel any pressure at all. I loved my experience with your dealership. More

by Valerie Navarro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike and Chris
November 11, 2024

My experience at Thompson Sales Company was amazing the gentlemen who helped me to purchase my new GMC Terrain 2024 were amazing. Very kind very professional and honest about everything about the purchase More

by Valerie Navarro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike and Chris
October 30, 2024

Very professional and easy to work with. Staff was very friendly and knowledgeable and fun More

by Doug
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tate Thompson
October 25, 2024

Jace Brinkley and Tom Gray were excellent people to work with when it comes to buying a car. They both answered all my questions as well as being prompt on responding making the purchase of the car very eas More

by aaron.mcguire
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jace Brinkley, Tom Gray
October 16, 2024

I came from Wichita Kansas and the pre-trip was very hectic but once we arrived at Thompson, everything went great. I just wish I could have my car serviced there as well. More

by BJKENN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance, Chris in finance, and Digger
September 22, 2024

Extremely professional staff and quick service for oil change, top off fluids and air up tires. More

by rudybussard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager on duty
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