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Thompson Sales Company

Springfield, MO

4.8
389 Reviews
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1555 East Independence Street

Springfield, MO

65804

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Showing 389 reviews

January 13, 2026

I have had nothing but success with the sales group at Thompson GMC in Springfield. Bobby Duncan has exceeded my expectations once more with his customer service and personal concern to meet my vehicle n More

by KR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Decaro
January 05, 2026

Vince Hamilton and the whole team AJ and Chris were fantastic. We were both impressed and thrilled with the entire experience. Everyone there moved quickly. They took the time to make sure our quest More

by Jman3102
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vince Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Decaro, Anthony Jesse
November 30, 2025

Tony and David were both amazing. I started off with Tony and had to leave for a family emergency. When I returned Tony was off that day and David just picked right up and helped me c More

by shel431
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Cox
October 23, 2025

I was thrilled with my car buying experience yesterday. Tito was amazing to work with. Also Coach drove me around Spfd. to collect paperwork and bank draft. Other dealerships were pushy, they made me feel More

by dorisfisk1957
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tito Amarillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Coach Hargrave
October 13, 2025

Second vehicle we have purchased, and Mike Petes is the best salesman to work with at Thompson Cadillac. More

by pjzogleman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tito Amarillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Peters
September 26, 2025

Tito Amarillas was amazing. He was very patient with us in making the decision. Tito was also very informative and was able to answer every question we had. We are glad Tito was More

by budmanjohnson1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tito Amarillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2025

Mike Peters made purchasing our daughter’s new car very easy! Would definitely recommend him! More

by juliebeth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Peters, Carol
September 12, 2025

Tito was absolutely the best sales person I have ever worked with. He answered every question. Let me know the cars progress in the shop. Checked out every feature that was important to me, personally. B More

by Suzie (OzarksNative)
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tito Amarillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2025

Completely wasted my time after keeping me waiting for weeks on a new denali 3500 truck. I had waited 2 maybe 3 weeks while they shipped in a truck for me. After stringing me along all that time we go More

by Andy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tito Amarillas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2025 -

Thompson Sales Company responded

We sincerely apologize for your experience and the frustration it caused. It's never our intention to waste anyone's time or create the impression of a bait-and-switch. Clearly, we fell short in communicating and following through, and we understand how upsetting that is. Your feedback is being shared with our management team so we can address the issue directly and prevent this from happening again. If you're open to it, we would greatly appreciate the chance to speak with you personally to make this right. Please reach out to Anthony Jesse or anyone else on our management team by calling (417) 866-6611. You can also reach us via email at since1919@thompsonsales.com.

Sep 04, 2025 -

Andy responded

Well they have my phone number, email address, house addresses, insurance information and driver license im sure if they want to actually make this right they can find a way to reach out to me. Otherwise this is just a completely hollow apology means zero its just posted online to look like you care. When really it was a 3 week long fake ride of oh yeah we are bringing in that truck for you just wait! in the end.... "the wires got crossed etc" here is the door we messed up and wont make it right but here is blank online we are sorry.

September 02, 2025

I have purchased from Thompson since the 70’s. This is the second time I have worked with Mike Peters and I would highly recommend him. He is always very responsive to my questions and assists i More

by Mli
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Peters
1
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