Thompson Chrysler Dodge Jeep Ram of Baltimore

Perfect My experience in this dealership was amazing. They work with you & on your terms & definitely go above & beyond to meet your needs. I left this dealer My experience in this dealership was amazing. They work with you & on your terms & definitely go above & beyond to meet your needs. I left this dealership with my dream car at 19 at an affordable price thanks to them. I was also very greatful for the full tank of gas which is something I did not get on my last dealership so thank you Thompson Dodge More

Awesome work I enjoy the care and interest that comes from the staff, in making sure my vehicles are returned to me with my issues resolved. Sometimes it may take I enjoy the care and interest that comes from the staff, in making sure my vehicles are returned to me with my issues resolved. Sometimes it may take some time but they get it right. Devon is always on point understanding the issues and letting the technician know where and what to look for, which makes for a successful outcome. More

Efficient, knowledgeable and helpful and quick The service team is always helpful, quick, and always understand your concern. Even if thy are busy they will do they’re best to still squeeze you in The service team is always helpful, quick, and always understand your concern. Even if thy are busy they will do they’re best to still squeeze you in and out without a problem. More

The employees was nice and helpful I got a great 👍🏾 deal for an oil changed.5 oil changes for 150 dollars 💵 ain’t bad for a Dodge Ram 1500 . Any other place whould have charged me do I got a great 👍🏾 deal for an oil changed.5 oil changes for 150 dollars 💵 ain’t bad for a Dodge Ram 1500 . Any other place whould have charged me double. More

Awesome! A great experience Rich was awesome to work with he had everything taken care of once I decided I wanted the vehicle very professional very straightfo A great experience Rich was awesome to work with he had everything taken care of once I decided I wanted the vehicle very professional very straightforward More

Great overall experience! Kathy was great! I would recommend anyone, to go to Thompson’s. Everyone I interacted with was very nice and quick but paid attention to the details. Kathy was great! I would recommend anyone, to go to Thompson’s. Everyone I interacted with was very nice and quick but paid attention to the details. Very relaxed (no high pressure) and easy to work with. She even helped me sign up for Sirius XM for my new Jeep! Thanks again and I’m looking forward to driving my new Jeep this summer! More

pOOR cUSTOMER sERVICE I brought my car into Thompson Dodge for a water issue. The trunk was filling up with water. They determined it was the trunk gasket which was covered I brought my car into Thompson Dodge for a water issue. The trunk was filling up with water. They determined it was the trunk gasket which was covered under warranty. It took them a week to get it fixed, partially due to it being a holiday weekend, but refused to give me a loaner car saying the car was drivable and that they would cover the back in plastic. My view is that I paid too much money for a 2017 charger to be driving around in the rain with plastic covering the car and they were inconveniencing me far too much for warranty work. They thought i should make 4 trips to the dealership for this. I have bought many cars and have never been refused a loaner car when warranty work was needed. i will never go back here for any reason. More

Sales and service I have purchased all my cars from Thompsons. The service department is great. Jim and Jeff are always pleasant and very helpful. Kathy is a great sal I have purchased all my cars from Thompsons. The service department is great. Jim and Jeff are always pleasant and very helpful. Kathy is a great salesperson. Very knowledgeable about all cars. More

Quick and very pleasant Everyone was very nice to work with , they work quick getting my truck in and out. They didn’t try to sell you anything you didn’t need Everyone was very nice to work with , they work quick getting my truck in and out. They didn’t try to sell you anything you didn’t need More

Fast no stress I would recommend everyone looking to buy used or new vehicle go to Baltimore Dodge and see Cathy she will work with you every body was so nice and ki I would recommend everyone looking to buy used or new vehicle go to Baltimore Dodge and see Cathy she will work with you every body was so nice and kind there 2 thumbs up! More