Thomas Nissan of Joliet

Yussef helped me out thank you. Made the process a lot easier for me with my trade. I was stressed out with my situation came for service and bought a Certified Rogue! Made the process a lot easier for me with my trade. I was stressed out with my situation came for service and bought a Certified Rogue! More

I bought a used vehicle here. During the test drive the car was making noises salesman told me it was because the car needed tires & they had a brand new set they were going to pu During the test drive the car was making noises salesman told me it was because the car needed tires & they had a brand new set they were going to put on it. I bought the car & it still was making the same noises and they just lie & say it’s fine it meets nissan standards. I ended up going to a mechanic he looked the car over & bottom line it needs a lot of front end suspension work. Stuff was actually dry rotted! He was amazed when I told him I just bought the car a month ago he said they knew all the stuff on the car was bad when they sold it to me no way any of it happened in a month. I haven’t even made my first car payment yet & I already have to go spend big money to fix the car. Also can’t get a manager on the phone I even went in & they said the mgr was in a meeting & that he would call me. Of course he never did. Do not go to this dealership they lie to your face & sell you damaged vehicles. More

My salesman Aiden was amazing! Very patient and attentive while helping me. Definitely recommend him! Very patient and attentive while helping me. Definitely recommend him! More

I bought a 2022 Nissan Altima which turned out to be a lemon at 3000 miles struts had to be replace horn assembly had to be replaced and horn still does not work lights are flashing like a construction ca lemon at 3000 miles struts had to be replace horn assembly had to be replaced and horn still does not work lights are flashing like a construction car stay away from the dealership More

Added over $7000 to the sticker but they didn’t do it until we reached financing. They wouldn’t remove any of their “additional costs” one being an”service contract”. My son who could afford sticker cou until we reached financing. They wouldn’t remove any of their “additional costs” one being an”service contract”. My son who could afford sticker could no longer afford the car. We left More

Uvaldo is an excellent asset to Thomas Nissan; he helped solve my issue quickly and smoothly. Thanks, Uvaldo solve my issue quickly and smoothly. Thanks, Uvaldo More

I've heard of a full service dealer, but this is a NO service dealer. After weeks of searching for a certain vehicle with no luck, I called to see if I could order one. I talked to Amanda and she told me service dealer. After weeks of searching for a certain vehicle with no luck, I called to see if I could order one. I talked to Amanda and she told me I could but it would take a while. I said no problem I will be there in a hour to order it. After taking my information, she left me sitting there for about fifteen minutes while she conferred with another employee. When she returned , she said "Here's the thing, we don't order vehicles from the factory and we can't find what you want so it doesn't look good for you BUT, we have... in stock." She lied to me to get me in the door thinking I am such a moron she could talk me into buying something I don't want. Be warned, do not believe ANYTHING Amanda tells you. More