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Thomas Nissan of Joliet
Joliet, IL
1,117 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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November 29, 2011
Nate was a great help to me from the beginning. I came into Thomas Nissan several times, over a period of 2 1/2 months each time he was very patient helpful and knowledgeable. He knew exactly what cars t into Thomas Nissan several times, over a period of 2 1/2 months each time he was very patient helpful and knowledgeable. He knew exactly what cars to show me according to all the information I had given him! Buddy was very straight forward honest and to the point and Kelisie was very friendly helpful and convincing. Great job Thomas Nissan!!! More
by Krisha
Employees Worked With
Nate, Buddy, and Kelisie, Kelsie Stowe, Nate Cotton
November 19, 2011
An excellent experience. They were wonderful to work and very accomodating. I would recommend this dealership and these individuals to anyone interested in purchasing a vehicle. very accomodating. I would recommend this dealership and these individuals to anyone interested in purchasing a vehicle. More
by mkstraughn
Employees Worked With
Nate Cotton, Ben Rosenberg, Nate Cotton
November 17, 2011
I have purchased 3 new vehicles from the Thomas group, a subaru, toyota and now a nissan. I came to the dealer ready to buy for an advertised price with no trade or other complications. I had called ahead t subaru, toyota and now a nissan. I came to the dealer ready to buy for an advertised price with no trade or other complications. I had called ahead to make an appointment for doing the paperwork and they refused to allow a set appointment. From the time I arrived until I got in for the paperwork closing was 4 hours, by this time it was late in the evening and I was normally sleeping as I work early. After making me wait for hours, now the closer acted as if everything was a big rush to get done and said I needed a service plan and additional insurance to close the deal, quoting an exorbitant price, baiting and hoping I would take it. he quickly came down by half and in my half awake state I agreed. The insurance when I examined the small print was only gap coverage for theft when I was already fully covered by my auto policy and they had examined the policy and knew this, so they charged 600 $ for effectively nothing. My experience with this service plan has shown it to be of little or no value, it took 3 visits to determine the battery that came in the car was faulty and replace it, when I make an appointment to bring the vehicle in for an oil change it takes a half hour to check it in and 15 minutes to check it out, including waiting in line at the cashier to pay a fee to use the overpriced prepaid service plan, obviously this dealership feels that the customers time is of no value. I would be highly unlikely to patronize the Thomas auto group again, and would tell others: if this is the way they treat repeat customers it is better to take your business elsewhere. More
by gjoach74
Employees Worked With
Errika Ibarra
November 14, 2011
I stopped by Thomas Nissan of Joliet for an oil change and to have an engine issue checked out. The service center appeared really busy. I was greeted at my window by Nicole, who had a big smile and mad and to have an engine issue checked out. The service center appeared really busy. I was greeted at my window by Nicole, who had a big smile and made eye contact with me form the beginning. You have a natural in Nicole. I do not think it is possible to train someone like her. I have been a customer for years and I have to say that Nicole is something special. The next time I need something I will be asking for her because I know I will be treated the way your expect your guests to be treated. Thank you. More
by pfinder74
Employees Worked With
Nicole
November 14, 2011
I was extremely satisfied with the service and speed that I was in financed and out of the dealership. The price was the best price around town and I can not began to tell you about how friendly and helpful I was in financed and out of the dealership. The price was the best price around town and I can not began to tell you about how friendly and helpful all the salesman are there. They locked me into a extremely good car and got a really low interest rate for me!! DEFENITELY WILL BE BACK FOR MY NEXT CAR! More
by markjr1205
Employees Worked With
Kevin Bombeck, Kevin Bombeck
November 13, 2011
Kevin is the best salesman ever! I went to a few local Nissan dealers and when I arriced at Thomas Nissan, Kevin made me feel right at home. His knowledge and confidence in the product was amazing. I am Nissan dealers and when I arriced at Thomas Nissan, Kevin made me feel right at home. His knowledge and confidence in the product was amazing. I am so glad I went to Thomas Nissan. More
by MrEssing
Employees Worked With
Kevin, Kevin Bombeck
November 02, 2011
Another excellent experience with Thomas Motors. I have purchased several vehicles from Thomas, and I am provided with first class service and attention to detail every time. The staff is friendly, courteo purchased several vehicles from Thomas, and I am provided with first class service and attention to detail every time. The staff is friendly, courteous, and simply stated "fantastic to work with." The service depatment handles all of my maintenance requirements quickly and professionally. I used to work on my own vehicles, but with the pricing and service at Thomas, I no longer do so. I look forward to working with Thomas Motors well into the future for any vehicle needs that I may have. More
by nickbjr
Employees Worked With
Sal Luca, Sal Luca
October 31, 2011
I started out looking at a used car. After some thinking and getting more information I ended up taking home a new 2012 Nissan Rogue. I just love the car and the attention I was given. The level of servic and getting more information I ended up taking home a new 2012 Nissan Rogue. I just love the car and the attention I was given. The level of service I received was simply amamazing. Ted and Ben went so far out of their way to take car of me. I would recommend them to anyone after this unbelievable experience. Thank you for every thing you did for me. More
by jwool916
Employees Worked With
Ted & Ben
October 29, 2011
The sales people were verty helpful and patient. They were knowledgeable about the product. I really appreciated not being pressured. Over all it was a truly good experience and I would buy another car were knowledgeable about the product. I really appreciated not being pressured. Over all it was a truly good experience and I would buy another car from them and would recommend them to others. More
by willshir66
Employees Worked With
Nate Cotton and Al Shalabi, Al Shalabi, Nate Cotton
October 18, 2011
Everything about my experience at Thomas Nissan was enjoyable. Kevin, my salesperson, was extremely friendly and helpful. He took the time to answer all my questions about my new vehicle and made the enjoyable. Kevin, my salesperson, was extremely friendly and helpful. He took the time to answer all my questions about my new vehicle and made the process relatively quick and easy. Don, the finance manager, found the best finance options for me and kept me informed every step of the way. Overall, I am very pleased that I went to Thomas Nissan and I would recommend the dealership to friends and family. More
by gocatsgo87
Employees Worked With
Kevin Bombeck, Kevin Bombeck
