
Thomas Nissan of Joliet
Joliet, IL
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I had nothing but problems with this dealership and would not recommend it to anyone. Andy was nice but not very knowledgable, he always had to refer back to the Sales Manager Ben. Ben was also nice, but ful not recommend it to anyone. Andy was nice but not very knowledgable, he always had to refer back to the Sales Manager Ben. Ben was also nice, but full of promises that were never fulfilled. And let's not forget John from the Service Department who tried to tell me that there was nothing wrong with my car... IT DIDN'T START FOR A REASON MORON! Bottom line when you tell someone you are going to replace something, you should replace it, when you tell someone thier car is ready, it should be ready; and when you tell someone that your car is going to be detailed, it should be detailed. When I went to pick up my car it took over 25 minutes for someone to drive it around to the front of the dealership! HOW LONG DOES IT TAKE? Yes when I bought the car they gave it to me dirty. We had soo many problems, and I wish I would have NEVER went to this dealership. I have never been so disrespected by a place of bussiness in my life. More
I received excellent service from Sal Luca when I came into Thomas Nissan to buy a new car. I was very happy with my experience there and I will tell all of my friends about this dealership. I love my new into Thomas Nissan to buy a new car. I was very happy with my experience there and I will tell all of my friends about this dealership. I love my new car and I will always come back to Thomas Nissan for any service I need done or any new or used vehicles in the future. More
This was a great expereince in that one did not need to haggle over price. The sticker was the low price and no back and forth negotiating was involved. I also was very pleased with the lifetime warranty t haggle over price. The sticker was the low price and no back and forth negotiating was involved. I also was very pleased with the lifetime warranty that Thomas Nissan offers. I loved the car, the test drive right out of the showroom and the knowledgeable staff. Overall definitely a thumbs up experience. More
I was very pleased with my experience here! I went in thinking it was going to be a painful day, walked away very happy! Jose answered all my questions and left with no doubts. The price was much less th thinking it was going to be a painful day, walked away very happy! Jose answered all my questions and left with no doubts. The price was much less than expected and I'm glad I chose to come here! Will def come back in the future and tell all my friends to do the same. More
the sellers were very nice and friendly they help me and y husband a lot and we ended up getting a new car! were so happy with our purchase and will recomend this dealer to our friends!! y husband a lot and we ended up getting a new car! were so happy with our purchase and will recomend this dealer to our friends!! More
I had a stellar experience at this dealership. Al and Jennifer are fun and easy to deal with and very professional. I bought a used(barely)Rogue(which I love) and I sold my old car to the dealership. T Jennifer are fun and easy to deal with and very professional. I bought a used(barely)Rogue(which I love) and I sold my old car to the dealership. The rest of the staff is friendly, as well. I initially picked this dealership because of the close proximity to my house. But, I will come back again and recommend it to my friends and family because of the customer service I received. Plus, I am newly converted to Nissans and love the lifetime warranty. Gives me great peace of mind. Not bad, for a former VW and Toyota die hard!!!! More
We had a very pleasant buying experience. Our salesman was very professional, helpful and knowledgeable. He gaves us our personal space when we needed time to talk and was very courteous. Everyone assoc was very professional, helpful and knowledgeable. He gaves us our personal space when we needed time to talk and was very courteous. Everyone associated with this dealership was very nice and courteous. The one price on the cars is a great idea; no dealing with all the in between craziness! I want say thank you to all; and I will definitely tell my family, friends and neighbors about our purchase and our great experience. More
This was the best experience we have ever had with getting a new vehicle. Our past experiences with buying a vehicle were always a long process of going back and forth with the price and payment amo getting a new vehicle. Our past experiences with buying a vehicle were always a long process of going back and forth with the price and payment amount. This was not the case this time. They had their low price on the vehicle, they told us what the payment was and the paperwork was completed. We were in and out of the dealership in no time at all. The employees were all nice to work with and very helpful. More
Went in just to look on our way to buy another vehicle and was very impressed on the salesman and the way they sold their vehicles. Our salesman Kevin Bombeck was with us every step of the way and went ov and was very impressed on the salesman and the way they sold their vehicles. Our salesman Kevin Bombeck was with us every step of the way and went over everthing on the SUV with us. The gentleman who appraised our vehicle or sales manager (not sure which) was very helpful and nice. Kevin was very through and detailed to everthing on the vehicle. I was really surprised on the ride and handling of the SUV. We will gladly refer our friends to Thomas Nissan. More
It's always a pleasure to deal with Thomas Nissan of Joliet's service department. The staff if very professional and courteous. The work is always done within or quicker than the amount of time estima Joliet's service department. The staff if very professional and courteous. The work is always done within or quicker than the amount of time estimated. More