
Thomas Nissan of Joliet
Joliet, IL
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I went into the dealership thinking I wanted one model but after driving a couple of models I realized I the Maxima was really the best fit for me. Al was patient while I analyzed each model and Jose was but after driving a couple of models I realized I the Maxima was really the best fit for me. Al was patient while I analyzed each model and Jose was so informative on the packages available with the Maxima, explaining how to combile packages to get the features I wanted for the least amount of money. I would not have figured that out on my own. I really liked the one-price approach and it was the most relaxed, comfortable experience I've ever had in a dealership. Ben was fair with the pricing and with the money offered for my trade-in. I would definitely go to the dealership again. More
I came up to Jose asking for a car, I've been looking for, he said we just got one in..... He told me the info I needed to know, answered all the questions I asked.... We worked something out on the pric for, he said we just got one in..... He told me the info I needed to know, answered all the questions I asked.... We worked something out on the price. And I have a new car now! More
i was very pleased about how i was treated taking care of andy was a very good sales person he was the most polite person than any other sales person and best dealership i ever been to thank you Ricardo Anay andy was a very good sales person he was the most polite person than any other sales person and best dealership i ever been to thank you Ricardo Anaya More
Kevin Bombeck was courteous, knowledgable, friendly, and highly professional during the whole experience. He answered all of our questions during the test deive and afterwards. He introduced us to the sales highly professional during the whole experience. He answered all of our questions during the test deive and afterwards. He introduced us to the sales and finance managers throughout the day as we were considering the Pathfinder. I will definitely refer people I know to Kevin. Kind regards, Tom Ambrosia More
Excellent car buying experience from beginning to end. The sales team was very pleasant, friendly and helpful in finding what I was looking for. I paid a fair price and received a great price for my trade The sales team was very pleasant, friendly and helpful in finding what I was looking for. I paid a fair price and received a great price for my trade in. I am very pleased with the whole experience and will definately be a returning customer. I highly recommend Thomas Nissan of Joliet for prospective buyers. More
A great all around experience. Kevin, Ben and Sal were great to work with and all were extremely knowledgeable about their product and their business. Kevin did a great job explaining all the features of great to work with and all were extremely knowledgeable about their product and their business. Kevin did a great job explaining all the features of the new Murano we leased. Ben explained the one price concept and the entire process was enjoyable. We can't forget Buddy who made the financial paperwork a breeze. Thanks to all for making this easy and fun. More
My wife and I are very pleased with our latest visit and My wife and I are very pleased with our latest visit and purchase at this dealer. Everyone is very friendly and their deals are great and competitiv My wife and I are very pleased with our latest visit and purchase at this dealer. Everyone is very friendly and their deals are great and competitive we definitely recommend this dealer. Not only is the staff friendly but they also truly care for and value their costumers. This purchase was very easy and pain free with out the hassle and headache of trying to negotiate a fair deal for both parties. This dealer makes it easy to shop and understand their commitment to the customer and that there are NO hidden catches. My wife is very happy with our purchase; we don't even mind the drive we need to make to that dealer since we don’t live in the area. It is also worth mentioning that Kevin was very helpful in making sure that we understood everything so that we were comfortable in making the purchase he also answer all of our questions and made sure that we were well taken care of. Thanks Kevin! More
Kevin was very friendly-knowledgeable as we were dropping off my Murano for service. Jim (My husband) asked for Sal as he worked with him before. Kevin explained that he would be in later, however Kevin wou off my Murano for service. Jim (My husband) asked for Sal as he worked with him before. Kevin explained that he would be in later, however Kevin would call him. Jim told Kevin what we planned to look into in the future(not thinking today)and we would be back after my car was serviced for new brakes. Kevin suggested before we left to just take the Rogue for a ride before they put it in the showroom. Kevin did his homework with Sal and by the time we went back for my Murano, They put a good deal for all of us! I was teaseing all of them if this was one of the fastest deals!?!?!?....expecially coming in for service. Kevin even said he would try to get them to pay for service...and they did. Sal was kind enough to suggest to call my bank to ASAP to cancel bill pay for the payment on my Murano. On a whole it was a win win for all. Kevin, Sal and Mike went over and beyond as a Team to work with us in a friendly however professional way! We have and will continue telling our family and friends about our greatexperience here. Kevin already set me up for service and showed me how to do it as well. Oh the service department was very good as well.... More
Let me start by saying Mike is absolutely awesome! There was a little confusion with another rep at Nissan and Mike stepped in and handled the situation without hesitation! He listened to what I had to say was a little confusion with another rep at Nissan and Mike stepped in and handled the situation without hesitation! He listened to what I had to say then immediately started the process to have my situation resolved!! I could not be happier or more satisfied with his service! Thank you Mike for everything you have done I greatly appreciate it!! LaFayia Kay Sherman Joliet, IL More
THEY LIVE UP TO THE THOMAS PROMISE!! I was skeptical when i walked into Thomas Nissan dealership initially because i had been upside down with my current vehicle which had been a 2009 Nissan Versa with 70K m i walked into Thomas Nissan dealership initially because i had been upside down with my current vehicle which had been a 2009 Nissan Versa with 70K miles and i was financed at 22% interest. I knew i wanted a new vehicle but i assumed with my sub-par credit it would have to be something undesirable. I walked in and told Kelsie the situation he ran my credit and asked me which vehicle i wanted. I told him a Sentra. Long Story short i bought a brand new Sentra with Navigation System and a Moon-roof and Buddy in finance was able to lower my interest rate to 9%. I am very satisfied as this was a painless purchase. I also have peace of mind with the lifetime warranty program. More