
Thomas Nissan of Joliet
Joliet, IL
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I want to send a review for Thomas Nissan, i want people to know what a great experience i had so that who ever reads my review will get them curious enough to go and maybe get the same or better experience to know what a great experience i had so that who ever reads my review will get them curious enough to go and maybe get the same or better experience as my friends and i did. i bought a car in 2011, my first time there was great, everyone was very friendly, answerd all my questions and gave me a great deal, i made it clear from the get go what i wanted and how much i wanted my payments to be and if they couldn't do that for me not to bother waisting their time or my.....well next thing i know they were doing everything and anything to meet all my expections and they didn't stop until it was done. Needless to say that night i walked out with a New Nissan. Two months later i referred my girlfriend and they did the same for her, she was thanking me for the longest time. The best part i also received a referral bonus. Aside from that every time i went for my oil changes and maintenance and they all remember me by my first name, i wasn't just another customer that after I bought a car they don't ven say hi when you walk through the door, the same goes for the service employees, they are just great, it's like one huge family. Unfortunetly in July i hit a deer, totalled my car, went back to my friends, they were sad to hear what had happen and right away they went out of their way to help me out, but this time not only did they sell me a 2013 Nissan Altima but another friend went and got one himself. Another bonus for me. They periodically call me and check to see how i like my car and to see if i have any questions and how my car is running. I hope my story will be someone elses experience in the near future. More
Everyone worked together to get me into the best car possible for me. I had a wedding to get to later in the night, and without getting annoyed everyone sped up the process to get me taken care of. Ke possible for me. I had a wedding to get to later in the night, and without getting annoyed everyone sped up the process to get me taken care of. Kelsie and Kevin then took the time to make sure I understood how to work my car when I could come back in! The whole team was very personable. I really enjoyed my experience! More
My review reflects how well I was treated. Chris was very honest and helpful. He had knowledge as to how the functions on the car worked. The dealership wanted to buy my vehicle EVEN if I didn't buy theirs. honest and helpful. He had knowledge as to how the functions on the car worked. The dealership wanted to buy my vehicle EVEN if I didn't buy theirs. Great not having to deal with the. sales pressure of looking at and buying a car. I highly recommend Chris to my friends. A great dealership! More
First purchase on a car and it was a scary experience but a good one. Johanna really helped us out a lot and overall I think we made good choice on coming to Nissan. a good one. Johanna really helped us out a lot and overall I think we made good choice on coming to Nissan. More
Went in thinking no possible way I could afford a new car w out a large down payment, but Jose worked w Ben in finance and came up w an excellent deal. I enjoyed the no pressure sales and up front pricing. I w out a large down payment, but Jose worked w Ben in finance and came up w an excellent deal. I enjoyed the no pressure sales and up front pricing. I walked away w a new Sentra on Thursday and went back on Saturday to purchase a second car for my wife, new Rogue. By far the best buying experience I've ever had. Recommend these guys. More
I was turned down by two other dealerships & wasn't getting a good response in customer service or trying to help me with the situation that I was in. Here with Thomas Nissan was a different story. Jos getting a good response in customer service or trying to help me with the situation that I was in. Here with Thomas Nissan was a different story. Jose & Sal tried help me out in every way they could & they did. I'm very satisfied with my visit & loving the new purchase. More
The employees we dealt with were wonderful and and very courteous to us . we would also like to thank Ben who located the car and worked very hard to find it courteous to us . we would also like to thank Ben who located the car and worked very hard to find it More
This was the best experience I have ever had buying a car. Normally I dread the entire process but Jeremy was extremely helpful, knowledgeable, friendly and made my entire visit better than I could have car. Normally I dread the entire process but Jeremy was extremely helpful, knowledgeable, friendly and made my entire visit better than I could have ever anticipated it would be. I never felt like he was trying to sell me anything but rather was there to help me make the best decision for myself in regards to what car was the best fit for me. He thoroughly explained all my option to me and answered every question I had. I would highly recommend all my friends and family to him as well as to Thomas Nissan in Joliet in general. Ben and Sal were also extremely friendly and provided excellent customer service as well. When the time comes to trade my new purchase in I will most definitely be going back to see Jeremy at Thomas Nissan. More
Andy was very professional, friendly and we fealt so comfortable. He was very thorough re: everything, we didn't even really have any questions besides the basics. Andy explained everything about all th comfortable. He was very thorough re: everything, we didn't even really have any questions besides the basics. Andy explained everything about all the vehicles we viewed in great detail! He is an A++ asset to Thomas Nissan of Joliet. I WOULD send anyone to Andy who may be interested in buying a vehicle! I hope he will still be there when we are ready to purchase another one! More
I am very happy with my choice of the 2012 Sentra, superblack with the awesome racing stripes and special options package. It's a pleasure to drive. My experience was very positive at Thomas Ni superblack with the awesome racing stripes and special options package. It's a pleasure to drive. My experience was very positive at Thomas Nissan. Al Shalabi was great to work with and I recommend him highly to be your salesperson. Buddy, Sal, and Ted also made the experience quite positive. They have a good staff. I look forward to a continued relationship with Thomas Nissan. More