
Thomas Kia of Highland
Highland, IN
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I went to this dealership to look at a kia soul they had listed online for 15800. when i got to the dealership dionna approached my husband and i and asked if we needed help. when i explained why i was ther listed online for 15800. when i got to the dealership dionna approached my husband and i and asked if we needed help. when i explained why i was there she said they didnt have any kias at that price. i pulled up the website found the car and it was on the lot listed for over two grand more same vin number and all. she said it was because that was the price if you qualified for discounts. i explained to her that there was a different kia closer to me for cheaper and i was going to just go there. she insisted her kia was a plus model and that part of the higher price was because of pinstriping! really 800 more for a pinstripe?? (the car was a base model she had no idea) i drove forty five minutes to look at a car 2 grand more than what it was supposed to be so i went to leave. when steve approached me and said hed match the price and give me a good deal i agreed to purchase a vehicle. the deal was i would have ended up paying 15200 after taxes. i was there for seven hours dealing with this. so we talked and my payments they said would be no more than 300. i signed the paperwork and was talking to the finance guy. that guys office was seriously fifty degrees in there. i couldnt feel my hands or my feet when i left. i told him several times it was an icebox and they didnt do anything about it! he even had a fan on! after talking to him my payments were 346 a month and the car ended up costing me 19875!! and that was after a thousand dollar discount for financing through kia! needless to say i was upset! i also had to wait for them to buff out the scratches on the car with eight miles! it has now been 26 days and i have not even gotten any paperwork from them! my temporary plates expire in two days and they are still processing my paperwork!!!! needless to say im not a happy camper with this specific dealer and their team! More
This was the first Kia I have purchased and the first brand new vehicle. I had the best experience I could ask for at Thomas Kia in Highland. The staff was very knowledgeable, friendly and not pushy like brand new vehicle. I had the best experience I could ask for at Thomas Kia in Highland. The staff was very knowledgeable, friendly and not pushy like most I have dealt with. I give this dealership and its employees a 100 on a scale of 1-10. I have recommended Thomas Kia to everyone that has discussed my new car purchase since I brought it home. I have a 2013 Soul and absolutely LOVE it. I will be purchasing a future Kia from Thomas Kia in Highland when I am ready to trade in this one. More
Joby was very friendly and was willing to work with me. The test drive was good. The only thing that I noticed was when I had an alarm installed, They should of showed me how to use all of the features. Jo The test drive was good. The only thing that I noticed was when I had an alarm installed, They should of showed me how to use all of the features. Joby did show me the basics but I had to read the manual which was hard to follow. and whoever installed the alarm, didn't fill out the check list in the manual on the last page. which tells what was installed. Joby, Steve and Ronko were all "tens". I would recommend this dealership. More
As soon as we drove up to the dealership Joby greeted us at the door. He was the most presentable salesman there. There was no pressure to buy. He answered all of our questions and seemed very knowledgab at the door. He was the most presentable salesman there. There was no pressure to buy. He answered all of our questions and seemed very knowledgable about the car we were interested in. This was one of the most pleasurable experiences we have ever had buying an automoble. Thank you to Thomas Kia for a great experience. More
Nice dealership! They weren't too pushy and didn't try to sell me something I didn't want. These guys were professional and very helpful when it was time to sign the paperwork. Buying my first didn't try to sell me something I didn't want. These guys were professional and very helpful when it was time to sign the paperwork. Buying my first car from them was a success! More
June 2013 We were very impressed and recently leased June 2013 We were very impressed and recently leased the luxurious 2014 Kia Cadenza. This sedan definitely has it all. Its smooth ride, luxurio June 2013 We were very impressed and recently leased the luxurious 2014 Kia Cadenza. This sedan definitely has it all. Its smooth ride, luxurious interior, high end technological features and sophistication is a dream come true. It was our pleasure to work with Steve, Joby and Ronko (Members of the Kia Team). These individuals are dedicated team players, contributing their knowledge, experience and expertise. They demonstrated personal dignity, integrity and dedication. They went above and beyond – we felt like a member of the Kia family. There is no doubt that customer satisfaction is their number one goal. We highly recommend Thomas Kia of Highland, IN. Doug and Lisa Munster, IN More
I had a great experience at Thomas Kia. Everyone was very friendly and patient. I love my new car and I got a great deal. Mike, Steve, and Allison were all very helpful. very friendly and patient. I love my new car and I got a great deal. Mike, Steve, and Allison were all very helpful. More
l had a great relaxing buying experience. From my salesman to business manager all was patience, thoughtful, very experience in there expertise. Awesome Job Guys. salesman to business manager all was patience, thoughtful, very experience in there expertise. Awesome Job Guys. More
I love Thomas Kia. They are always so friendly and do everything possible to make a customers experience a positive one. They were also very patient and helpful. I couldn't believe they stayed over hours everything possible to make a customers experience a positive one. They were also very patient and helpful. I couldn't believe they stayed over hours to make my purchase possible. I love my Kia and it is the fourth one that I have bought from the same dealership. I am glad they are located not too far away from where I live. I also got a great warranty which is so important. More