Thomas Kia of Highland

Thomas Kia Rocks! My wife and I had an incredibly wretched experience at a Thomas competitor in Merrillville, and stopped at Thomas Kia still really upset. We had boug My wife and I had an incredibly wretched experience at a Thomas competitor in Merrillville, and stopped at Thomas Kia still really upset. We had bought a new Kia there back in 2000, and have been really, really impressed with their service department. Stan Adams greeted up (pointed me to the restroom since I'm a male of "that age") and showed my wife a new Soul on the sales floor. Polite, friendly, no high pressure, extraordinary helpful. To make a long story short, an hour later we drove out with a new Soul! My wife has wanted a Soul since seeing the hip-hop hampsters. I've been a Soul Man since seeing Soul Brother #1 back in 1964. As we drive out into the sunset of our retirement in a new Soul, I'll be the guy in the tie-died shirt, the stingy brim hat and Blues Brothers shades and she'll be in the long hippy dress driving off to the next Grateful Dead concert in the sky! Thanks Stan and thanks Thomas Kia! More

Exceptional Service My family owns 4 KIAs (07,08 & two 2014) vehicles.....Having Neddie Burkes in the maintenance department is one of the main reasons that I purchased 4 My family owns 4 KIAs (07,08 & two 2014) vehicles.....Having Neddie Burkes in the maintenance department is one of the main reasons that I purchased 4 vehicles from Highland Kia. He's always treated me & my family with respect & goes beyond what is needed to keep customers coming back to Highland Kia. Don't let him go......promote him!! More

New 2014 Optima Owner The salesmen and associates at Thomas Kia in Highland were extremely helpful when purchasing my car! I was able to get a deal and drove away in a bran The salesmen and associates at Thomas Kia in Highland were extremely helpful when purchasing my car! I was able to get a deal and drove away in a brand new Kia Optima with only 17 miles on it! I absolutely love my Kia and would refer anyone to their dealership! They were absolutely PHENOMENAL! Thanks Again!!!! :) More

joby vrbanich was very easy to work with. he answer every question i had about kia soul,from test drive to signing the papers. from the time i enter the showroom t was very easy to work with. he answer every question i had about kia soul,from test drive to signing the papers. from the time i enter the showroom to leaving the dealership with my new kia soul. i recommend thomas kia of hightland 100 per cent. best saleman joby. More

Fantastic experience. Lori was great to deal with. Only Complaint, they gave a 50' tv with new purchase but did not give us ours. Other than that, best dealer yet. Complaint, they gave a 50' tv with new purchase but did not give us ours. Other than that, best dealer yet. More

These guys treated me very good and worked hard to get me the car I wanted. They were very nice and patient. Overall was a very good experience and would definitely recommend this dealership to any one I kno the car I wanted. They were very nice and patient. Overall was a very good experience and would definitely recommend this dealership to any one I know looking for a car. Thanks guys. More

I highly recommend this dealer. One of the best car buying eexperience's I have ever had. I will tell every one I know to purchase a vehicle from here. buying eexperience's I have ever had. I will tell every one I know to purchase a vehicle from here. More

They had great service. I came in looking for a specific car I saw online and they had it when i called, got right in for a test drive and ended up being the car for me. Thanks. car I saw online and they had it when i called, got right in for a test drive and ended up being the car for me. Thanks. More

I purchased a new Kia Optima SXL. Mike T did a very nice job of helping us to assess our needs and then listening to what our expectation was for our new car. Steve then, with our interests in mind, got us job of helping us to assess our needs and then listening to what our expectation was for our new car. Steve then, with our interests in mind, got us the best car at a great price. Steve also made sure we received all incentives that were available. Both Mike and Steve made the process run smoothly. We also found that the air conditioning was not functioning properly. Mike contacted me the next day to set up a service appointment that was convenient for me. The part was ordered and the car was back to me in perfect working condition within 24 hours. We highly recommend the Thomas Kia of Highland sales and service staffs. Thank you. More

False advertisment, bait & switch sales tactics, nobody communicates w/ each other. We drove 2hrs to dealership for car listed as auto: it was manual. Their response was to offer is another vehicle nobody communicates w/ each other. We drove 2hrs to dealership for car listed as auto: it was manual. Their response was to offer is another vehicle that was $2,000 more than the one we were interested in. Didn't accept responsibility & had poor customer service. Suggest you keep driving past this dealership. *************** Although the experience AT the dealership was very unpleasant, we were in contact with another Dealer Representative outside of the sales room and she was AWESOME! She did very well to make amends for the bad show room experience. Wish we had her when we arrived at the dealership as I would buy all of my cars from HER! ************************************* More