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Thomas Kia of Highland

Highland, IN

4.4
979 Reviews
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9825 Indianapolis Blvd

Highland, IN

46322

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Showing 979 reviews

May 13, 2015

PAPERWORK April 25th 2015 I purchased a Kia Optima Ex from Thomas Kia of Highland Indiana The wrong information was on the paperwork, vin # mainly. When the dea More

by Beverly R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ken Hunter, Mathew Summar, Mohamed Youssef
May 13, 2015 -

Thomas Kia of Highland responded

Beverly, you are 100% right we made a mistake on your paperwork, as soon as we found out we called you to make the changes. I'm sorry that this can't be a 1 day fix, we had to send your new paperwork back into KIA for them to make the changes on their end. Everything is the same on your end, no payment change, no vehicle change. called KIA and they are processing the changes on their end. Again sorry this upset you so much and I hope you still love your car.

May 13, 2015 -

Beverly R responded

CORRECTION....THERE IS A PAYMENT CHANGE DUE TO ME DECLINING THOSE OIL CHANGES AND TIRE ROTATIONS. GET YOUR FACTS RIGHT, AS WELL AS YOUR VIN 3 #'s....

May 12, 2015

Excellent experience My experience with Thomas Kia of Highland was excellent. The sales person Mohamed was very friendly and couldn't do enough for me. I came to this de More

by sportage 1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Seely, Mohamed Youssef
May 05, 2015

Seems very desperate Tracy keeps emailing me about a vehicle I told him I am not interested in any more. Tried making it clear and it seems he didn't get the memo. He keep More

by LJohnson45
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Tracy Martin
May 01, 2015

First car buying experience My brother recommended this dealership to me when I decided to make the plunge into buying my first new car. I can say that I left there happy and sat More

by AmyCarolyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Ziolkowski, Tom Seely
March 23, 2015

Good car buying experience As car buying experiences go and a Chryser/Kia owner for over 20 years, Thomas Kia is one of the better ones. My salesman Tracy and a number of other More

by oldladyincoolredcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Martin
January 21, 2015

Tracy Martin Awesome Salesman awesome salesman very confident and knowledgable I went in looking to buy a car and thought I knew a lot about the vehicle I was interested in but I g More

by monkoandrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Seely, Tracy Martin, Sherri Cohn
January 19, 2015

Great place!!! great place was very clean and very professional would recommend to anyone I know and their warranties are great.really couldn't get a better price an More

by mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohammid Ayyash
January 19, 2015

great personal! they were very nice and patient with me. also showed me all and best rates possible on the market. would go back when im ready to buy. Mr. Ayyash was More

by sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohammid Ayyash
January 19, 2015

nice. They were good and better then most Kia sales guys I went to. I was just looking around but will go there first when im ready to buy. Moe. A was Great More

by sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohammid Aiyash
January 16, 2015

Awesome experience The experience I had at Thomas kia was awesome.. Not only did i receive a great deal on my new 2015 sportage and an even more awesome was the salesman More

by Roseanna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamad, Mike
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