Thomas Kia of Highland

LONG DISTANCE SALE I AM 800 MILES AWAY AND DID ALL OUR BUSINESS BY PHONE AND EMAIL. THE CAR WAS JUST DELIVERED AND ITS EVERYTHING THEY SAID IT WAS. JOHN WAS A SAINT. I AM 800 MILES AWAY AND DID ALL OUR BUSINESS BY PHONE AND EMAIL. THE CAR WAS JUST DELIVERED AND ITS EVERYTHING THEY SAID IT WAS. JOHN WAS A SAINT. I HAVE A CRAZY SCHEDULE AND LATE NIGHTS, EARLY MORNINGS AND WEEKENDS HE HELPED ME THROUGH THE ENTIRE PROCESS. EVEN WHEN THE BANK WANTED TO KNOW WHAT WAS WRONG WITH THE VEHICLE BECASUE I WAS GETTING IT SO FAR BELOW BLUE BOOK. ABSOLUTELY NOTHING, ITS GREAT. ITS JUST THE SAY JOHN AND THOMAS KIA DO BUSINESS. IF YOU NEED A SALES MAN WHO WILL PUT YOU AT EASY BUT GET YOU IN A GOOD VEHICLE HE IS THE ONE TO CALL. More

Seem to be hiding something about their warranties Online I saw a lot of people complaining about this dealership not honoring their Lifetime Warranty Forever or being told one thing by the salesperson Online I saw a lot of people complaining about this dealership not honoring their Lifetime Warranty Forever or being told one thing by the salesperson and it being described differently in contract. Their website had fine print under the Lifetime Warranty Forever copy that read "restrictions apply, see contract for details" I emailed and asked for a copy or link to these restrictions and details and was told they would email it. After giving my email they told me they couldn't send it but had to explain it. I told him that I would prefer to read it and then they could explain if I had any questions. They then told me there was nothing to send because "there are no fine print". Realizing I was being given the runaround I asked for the owners email address. Instead I got response from the General Manager, Tom Seely, who basicly told me I was undeserving of respect. All this just for trying to find out what "restrictions apply" and asking to "see contract for details" More

Lease leads to sales Past experience with dealers left me uneasy, always leading to used car purchases. After working with Jose earlier this year for options on a new vehi Past experience with dealers left me uneasy, always leading to used car purchases. After working with Jose earlier this year for options on a new vehicle, my unease was put to rest. Ended up with a great lease deal on a new Sportage, also a new for me. Later this year, ended up needing another vehicle. After last experience, decided to go with Thomas Kia, and purchased a new Optima EX. I was totally satisfied with both the experience and the car. As bad news always comes in threes, my son's car also went 2 weeks after mine. Looked for a used car at a couple dealers, but then thought, Thomas! Great used car, low mileage Ford Focus hatchback. Jose scored a triple for good reason. Made the experience very easy and no stress. I would highly recommend Thomas Kia, for the courtesy, service and vehicles. More

Screwed me over My experience has been horrible at this place. Aug 11th we bought the car I was in a fender bender and noticed the car has been in a previous accident My experience has been horrible at this place. Aug 11th we bought the car I was in a fender bender and noticed the car has been in a previous accident. I was NOT aware. Paid for it to be fixed out of pocket. Took it to Tennessee The air and the breaks went out while we were down there. Paid to have just the breaks at that time because they told me the a/c was covered under warranty. But the time I got home 2 weeks later my axle broke. They fixed it. I had it back and 2 days later (today) the Windows will NOT go BACK up. And the door locks are messing up. This is the WORST car I have ever had and it was the only one I've ever bought off an actual car lot. Never once has Thomas kia of highland ever asked how to make my experience better. They dont care what happens after u buy their cars. More

Lease Mohammed made the lease process work for me and my hectic work schedule. Fast and affordable so I could be on my way in my new Optima in no time! Mohammed made the lease process work for me and my hectic work schedule. Fast and affordable so I could be on my way in my new Optima in no time! More

Best experience ever During the entire day Mohammed Youseef was patient and very concerned with making sure I was happy and relaxed. Everybody was knowledgeable and down t During the entire day Mohammed Youseef was patient and very concerned with making sure I was happy and relaxed. Everybody was knowledgeable and down to earth. My experience with the service department has been great as well. I will be buying my next car there as well. More

Great cars, friendly and caring staff Mo was friendly, knowledgeable, and worked hard to get me a great deal on a used Kia minivan. I felt he listened to me and wasn't trying to push a sal Mo was friendly, knowledgeable, and worked hard to get me a great deal on a used Kia minivan. I felt he listened to me and wasn't trying to push a sale. Great service! More