
Thomas Kia of Highland
Highland, IN
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I love Thomas KIA and I always get great service when I come the experience was great they worked within my finances and made me feel important and I felt no pressure love the cleanest of the shop the experience was great they worked within my finances and made me feel important and I felt no pressure love the cleanest of the shop More
GREAT Customer Service! Right from walking in the door I was greeted by all the sales people and also welcomed with a warm handshake from Jose. From there I was already blown Right from walking in the door I was greeted by all the sales people and also welcomed with a warm handshake from Jose. From there I was already blown away, greeting someone is always a must. From there Jose helped me pick out the right car for me and was very knowlegeable about all the inventory they had. After I picked out the car of my dreams I met the Finance Manager Matt. Matt was also very helpful on getting me the best rate and helped me get a couple extra goodies that will in the long run save my pocketbook and keep my car looking and driving great. All in all I had a wonderful experience and will be going back to work with these two too buy another car in the future. Thank you Jose and Matt! I truly appreciate the great customer service you have given me! Keep up the great work! More
John Rocks!!!! I recently purchased a car from John here at Thomas Kia and it was an amazing experience. He is very knowledgeable about all of the vehicles and how I recently purchased a car from John here at Thomas Kia and it was an amazing experience. He is very knowledgeable about all of the vehicles and how they work. I have a busy schedule and he was accommodating to my needs and wants for a vehicle. I went back and forth about what I wanted and what was within my budget and he was supportive of my indecisiveness. This was the best car buying experience ever. I would highly recommend John Roney at Thomas Kia you wont be disappointed More
Treated like family ! Purchased 4 vehicles from this dealership in the past 7 years. My latest one was most memorable because of the salesperson. He was very professional a Purchased 4 vehicles from this dealership in the past 7 years. My latest one was most memorable because of the salesperson. He was very professional and was there from start to finish. The most impressive thing about him is the constant follow up after purchasing the vehicle. Between John Roney , Neddie Burkes and Kim Defoe ... you're treated like family ! More
great experience My wife & I bought a new Kia Cadenza from Jonn & this Kia dealership. We enjoyed working with John. He was patient & cutious. He kept telling us th My wife & I bought a new Kia Cadenza from Jonn & this Kia dealership. We enjoyed working with John. He was patient & cutious. He kept telling us that he was Not trying to sell us the car, but the car would sell itself. We went in to look at Optimas. We test drove the Kia Optima Kia. However the wife wanted more flashier wheels. We test drove the Kia Cadenza. She loved it. We bought it. John and the finance guy worked with us to trade in our Chevy & to get us financing. John even rode hjome with us to personally pick up our trad in. We liked John. We would go to John again for future buys. More
John is an amazing salesman John is super knowledgeable and is a great salesman, I’d defiantly see him if wanting to purchase a new or used car. He is helpful and helps make the John is super knowledgeable and is a great salesman, I’d defiantly see him if wanting to purchase a new or used car. He is helpful and helps make the decision so much easier to make More
Awesome sale didn't take long at all, I told him what I wanted and he made it happen. Diffently would go back and recommend to a friend didn't take long at all, I told him what I wanted and he made it happen. Diffently would go back and recommend to a friend More
Used 2008 VW Jetta disaster Purchased car in Aug 2016. First oil change watched the tech strip my oil plug because he did not use a torque wrench. (Saw it through window) Argued Purchased car in Aug 2016. First oil change watched the tech strip my oil plug because he did not use a torque wrench. (Saw it through window) Argued but was told that was not true. Had to pay 300 for a new OEM part only to find out 6 mo later it was an after market one. (VW Dealer in Lafayette showed me the difference and I double checked on line.) Dealer said part was fine, I found it was worth about 1/3 the cost of OEM part from VW, Last week I tried to change the rear brakes. I was able to get the caliper off and to my shock there were no pads. When I say no pads I mean none. I was told there was a full inspection and all the brakes were good. Got the shoes and disc changed finally. Battery went bad in 3 months. Both headlights needed changed in 6 months. Now the emergency brake is frozen up. I understand it is a used car, but that is why I went to a dealer so the inspection would be done. I also asked for someone to call me 9 months ago about 3-4 times. I did get an e-mail that stated someone would call, but no one ever did. I have purchased used cars for years and have never had this type of issue. THe worst part is the car was for my daughter and I feel like I had put her life in danger after seeing there were no rear brakes. If I cannot get the e brake fixed my next stop is the BBB and AG office, More
Kim is the BEST!!!! This location was absolutely the best experience I have had at any dealership!! After the recent strikes going on in my local Kia dealership (Calumet This location was absolutely the best experience I have had at any dealership!! After the recent strikes going on in my local Kia dealership (Calumet City) I decided to come in to this one in Schererville, and I don't regret it at all!!! They were very helpful and welcoming! KIM was absolutely amazing!! She really help to explain and show me what needed to be done to my car and she was extremely friendly!!! The amount of wait time wasn't bad either and they really took time to check my car completely out unlike the one I bought my car at, I will definitely be coming back to this dealership for my future maintenance work and ditching the one in Calumet City. THANKS TO THE AWESOME STAFF!! More
Great experience ! Mike Magee is a great sales person. No pressure and knowledgeable. Neddie Burks is a number one service manager.Always helpful and friendly! Been doin Mike Magee is a great sales person. No pressure and knowledgeable. Neddie Burks is a number one service manager.Always helpful and friendly! Been doing business with them for years and will continue to do so. More