Thomas Kia of Highland

Melanie was very nice and provided good customer service. However, I was very disappointed because the main reason I brought my car in was never addressed. Instead, I left the dealership paying $500 for issu However, I was very disappointed because the main reason I brought my car in was never addressed. Instead, I left the dealership paying $500 for issues that I did not intend to address at that time. I am still left with many questions and concerns regarding the original problem with my vehicle, and I would appreciate clarification and a resolution. More

Great sales lady very knowledgeable about the car she was selling rate a ten great experience selling rate a ten great experience More

Drove in without an appointment for low tire pressure. . Melanie took care of me right away, They checked the tire who had a nail , fixed it, washed my car and I was on my way. Plus the coffee and popcor . Melanie took care of me right away, They checked the tire who had a nail , fixed it, washed my car and I was on my way. Plus the coffee and popcorn was a plus while waiting ! More

Most responsible sales person is Sam Jacob and he knows how serve a customer in car dealership how serve a customer in car dealership More

Quick and easy service with friendly staff. Haven't had any issues with vehicle purchase or service. Haven't had any issues with vehicle purchase or service. More

Had an ongoing issue with my 2024 Kia telluride that other Kia dealerships did not take the time to look into and/or help with. They would just brush me off. Jacob at this location was very helpful, kin other Kia dealerships did not take the time to look into and/or help with. They would just brush me off. Jacob at this location was very helpful, kind and patient. Every step of the way was explained to me in specific detail. The issues on my vehicles were finally resolved. 10/10 service. More

It was good, but you broke my driver's side door handle without me knowing without me knowing More

I had an amazing car-buying experience! From start to finish, Angie made the entire process smooth, stress-free, and actually enjoyable. She was professional, knowledgeable, and truly liste From start to finish, Angie made the entire process smooth, stress-free, and actually enjoyable. She was professional, knowledgeable, and truly listened to what I was looking for. There was no pressure — just honest guidance and great customer service. Angie answered all my questions, explained everything clearly, and made sure I felt confident in my purchase. She went above and beyond to get me exactly what I wanted, and I couldn’t be happier with my new car! If you’re looking to buy a vehicle, I highly recommend asking for Angie. She’s the best! I am loving my 2027 Telluride! Thanks Kia. More

My experience with Thomas Kia was one of, if not the best, experiences I’ve had with a dealership. From start to finish to test driving vehicles, my agent Mike was there to help enhance my experience wh best, experiences I’ve had with a dealership. From start to finish to test driving vehicles, my agent Mike was there to help enhance my experience which made my decision to go forward with this deal an easy one. Sitting down with Paige in finance and afterwards with Janelle answering my questions while in my new vehicle made the entire process a breeze. I am very pleased with my new Sportage and look forward to years of driving pleasure. I know that I can always go back to this dealership for support with my vehicle at any time. You definitely have one happy customer in me. More

This was my first time there and everyone was kind and attentive.. I give the dealership and my salesperson Janelle a 10. They were very good! attentive.. I give the dealership and my salesperson Janelle a 10. They were very good! More