Thomas Kia of Highland

Very pleased with our first experience buying a car at Thomas Kia. Our salesman Mike Magee was personable & professional, and so were our interactions with his colleagues, Matt & Paige. They answered all Thomas Kia. Our salesman Mike Magee was personable & professional, and so were our interactions with his colleagues, Matt & Paige. They answered all my questions & demonstrated how to use my first EV! More

This was our first experience with Thomas Kia and it was a great one! Mike was great in helping us purchase our new car! Everyone at the dealership was very friendly and kind! a great one! Mike was great in helping us purchase our new car! Everyone at the dealership was very friendly and kind! More

Very professional and took go care of me and the car. The car was washed and clean they kept me updated as the work was performed. The car was washed and clean they kept me updated as the work was performed. More

I am highly disappointed in the care I received from you last Friday, April 11, 2025. The problem was the car shaking. When all systems was checked, Jacob called me to said that the shaking was caused by th last Friday, April 11, 2025. The problem was the car shaking. When all systems was checked, Jacob called me to said that the shaking was caused by the car, Kia Forte needing spark plugs and fuel injection. I paid $500 something to get the car fixed. I’m a senior on a fixed income. I don’t have money to waste. Upon living no one walked me to my car as they always did. Now I no why! The car still shakes to a lot!!! From what Jacob told me, that the car would stop shaking if I get the spark plugs!! Now he says I need a Cataliter Converter!!! I cannot afford guessing games! Don’t tell a customer that the problem will be resolved and it’s not resolved!! I have bought 2 cars from you! This is terrible!! I hope that the new spark plugs have been placed!!! Highly Disappointed Linda Hudson More

Angie was awsome! ! Well worth the drive from Chicago to get my car with Angie at Thomas Kia!! I recommend it! ! Well worth the drive from Chicago to get my car with Angie at Thomas Kia!! I recommend it! More

I have purchased four cars from this dealership over the passed 14 years and have been very pleased with the service. passed 14 years and have been very pleased with the service. More

It’s a nice dealership that’s why i go here but you can definitely find the service somewhere cheaper definitely find the service somewhere cheaper More

While the service department did fix my car’s problem, my car was not ready for me when originally stated. My car was stuck at the dealership all weekend and there was poor communication between the service car was not ready for me when originally stated. My car was stuck at the dealership all weekend and there was poor communication between the service department and reception. More

THIS SERVICE DEPARTMENT HERE IS Terrible DO NOT TALE YOUR CAR HERE AT ALL IF YOU DO YOU WILL BE PISSED OFF PLEASE TAKE YOU CAR FOR SERVICE TO MERRILLVILLE KIA CAR HERE AT ALL IF YOU DO YOU WILL BE PISSED OFF PLEASE TAKE YOU CAR FOR SERVICE TO MERRILLVILLE KIA More

Angie was so great! This is our 4th KIA from Thomas KIA! You’re the best! This is our 4th KIA from Thomas KIA! You’re the best! More