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Thomas Kia of Highland
Highland, IN
930 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 930 reviews
January 14, 2025
Love the service. But the one thing we could change is the speed of the service. I don’t understand why it takes two hours to do a basic oil change. But other than tha But the one thing we could change is the speed of the service. I don’t understand why it takes two hours to do a basic oil change. But other than that I would give this place 5 stars More
by Jasminmcd
Employees Worked With
Not sure
January 07, 2025
I went in for an oil change on 1/6/24 and received very poor service. My appointment was at 10am although I didn’t leave until 11:45am meaning I was almost there 2 hours. Although my service Rep told me it poor service. My appointment was at 10am although I didn’t leave until 11:45am meaning I was almost there 2 hours. Although my service Rep told me it would be an hour at most. Additionally he never came and updated me on the status of my car . I had to go searching for answers myself . I’ve been to this dealership many times and never had this experience. I am highly disappointed and dissatisfied. I hope my next visit is better . More
by alyssanoland
Employees Worked With
Jacob Riordan
January 06, 2025
They were great from beginning to end they were very professional and they were able to get me a great car with a reasonable monthly payment when no other dealership could I am very grateful to Caulin a professional and they were able to get me a great car with a reasonable monthly payment when no other dealership could I am very grateful to Caulin and the whole team!!!!!! More
by Lordpyro26
Employees Worked With
Caulin, Matt Summar
December 24, 2024
My experience was great! I was able to pick the car of my choice and my sales person Angie went threw everything thoroughly. My check out in finances was faster than ever I was able to pick the car of my choice and my sales person Angie went threw everything thoroughly. My check out in finances was faster than ever thanks kia More
by Christina
Employees Worked With
Angie (sales)
December 18, 2024
Worst dealership ever. This dealership has no idea what they’re talking about, they just want to try and charge you money for things you don’t need. Their service departmen This dealership has no idea what they’re talking about, they just want to try and charge you money for things you don’t need. Their service department and manager Dave is nothing but a bunch of scam artists and I’ll never go back to Thomas Kia highland or any Kia dealer for that matter. I wouldn’t suggest bringing your car in for any maintenance, they are not to be trusted. More
by Elizabeth.C
Employees Worked With
Dave the manager of service , Tom Seely, Jacob Riordan, Brandon Milner
December 15, 2024
The service staff is very unprofessional, negative information on your vehicle, will not take responsibility for the problems they cause with a vehicle, and wants you to pay these high prices for a pr information on your vehicle, will not take responsibility for the problems they cause with a vehicle, and wants you to pay these high prices for a problem that could've been avoided. More
by cynthi0621
Employees Worked With
Dave, Tom Sealy
November 26, 2024
Always friendly and always very helpful. Always taking care of me in a timely fashion. Always great service with courteousness and loyalty. Always taking care of me in a timely fashion. Always great service with courteousness and loyalty. More
by nicholasbartlett54
Employees Worked With
Jacob Riordan, Brandon Milner
