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Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

Highland, IN

4.8
1,553 Reviews
Call Service Center (219) 533-3126

1,554 Reviews of Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

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July 28, 2023

This dealership gave me a complete run-around after the Jeep I purchased from them just 40 days prior began to leak oil. They went seven days having my Jeep without contacting me or keeping me updated, the More

by rpterl
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamison Teslow
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, We appreciate you taking the time out of your day to share this feedback. It would be great to have the chance of connecting with you further regarding the communication you received from our Service Team and the time it took for your Jeep's visit to be completed. Please reach out to me at a time that works best for you. Thank you, Jimmy Thomas 219-924-6100

July 27, 2023

I always have the best experience at Thomas Dodge with quick service and knowledge employees. More

by DINGER7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Dykstra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello DINGER7. We appreciate you taking the time to leave us a five-star review and choosing Thomas Dodge Chrysler Jeep of Highland Service Team for your automotive needs. Have an incredible day.

July 26, 2023

I Highly recommend Thomas Dodge. I have always received excellent service from the dealership especially Jennifer. She is Always Very helpful and very knowledgeable. Easy to week wit More

by KC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Flanigan
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Jul 27, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the great rating and review. We are happy to see our Sales Team at Thomas Dodge Chrysler Jeep of Highland was very helpful and knowledgeable during your car buying experience. Congratulations on the new car!

July 26, 2023

The service was excellent. The service advisor was especially knowledgeable, curteous, and professional. She is an asset to your team. More

by Brenda Booker
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Virginia
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Jul 27, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the great rating and review, Brenda. We are happy our Service Team at Thomas Dodge Chrysler Jeep of Highland was both professional and knowledgeable during your visit. We thank you for your business.

July 24, 2023

I absolutely love Thomas Dodge! They always are so thorough and I never feel like anyone is trying to making get services I don’t need. More

by DINGER7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Dykstra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

We will make sure to share this wonderful review with everyone here at Thomas Dodge Chrysler Jeep of Highland. Thank you for taking the time to share your positive feedback and give us five stars. Come back and visit us anytime. We'll be glad to assist.

July 20, 2023

I’ve been doing business with Thomas Dodge since 2003, and always had great success with them. More

by sorrellchristopher70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
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Jul 21, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for being a loyal customer since 2003 with us at Thomas Dodge Chrysler Jeep of Highland. We are excited to learn from your stellar review that you have had successful and great experiences with our team. Enjoy the rest of your day, and let us know if we can be of further assistance.

July 18, 2023

In and out service! Wait wasn't long, Jennifer was very gracious considering they were getting a morning rush! Kudos to her and the service department. More

by MARCUSMCCRIMON44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
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Jul 19, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for your positive review. We are so pleased to read that our Service Team provided you with in-and-out service and was able to get in with no appointment. WE are grateful for your business and value you as a customer here at Thomas Dodge Chrysler Jeep of Highland.

July 17, 2023

It was very good service, everything was explained properly and the price was not bad ! More

by Fernando Flores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

We're happy to read that your visit with our Service Team here at Thomas Dodge Chrysler Jeep of Highland was good and informative, Fernando. Thank you for your great review, and let us know if we can be of any further assistance.

July 15, 2023

Kristina was great! She checked me in for service, explained everything. When the work was going to take longer, she arranged a porter to take me home and pick me up whe More

by Sue Moro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello Sue, thank you for the kind words and 5-star review. We are delighted to learn your experience with our Service Team was informative and a great one. You deserve nothing but the best with assistance from and to us at Thomas Dodge Chrysler Jeep of Highland during your vehicles servicing. Please reach out if you have any further needs or questions. Enjoy the rest of your day!

July 15, 2023

Got in quick and they did great job. Work was done in a timely manner. More

by kendallbishop2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you so much for your five-star review. We are glad we could make your vehicles service was done great and in a timely manner. Our Service Team here at Thomas Dodge Chrysler Jeep of Highland is here for you when you need us.

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