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Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

Highland, IN

4.8
1,550 Reviews

1,550 Reviews of Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

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June 25, 2024

Took car in for service on Saturday. Could not look at it until next Friday More

by jocool6517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christina Melago
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2024

I like bringing my car here, everyone is very professional. Jamie is the one who waited on me, he explained everything to me about my miles getting up and everything. More

by janicewilliams3568
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamison Teslow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

We're gratified to hear about your positive experience. Our team at Thomas Dodge Chrysler Jeep of Highland, including Jamie, values open communication. We appreciate your patronage and hope you continue benefiting from our professionalism in dealing with your vehicle's needs.

August 12, 2023

Terrific service every time I take Jeep or Dodge in for an oil change or service! Brian Gain and his Service Advisors and trained mechanics always make me feel like a valued customer! More

by rjf482
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Kubacki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin (Service Advisor)
Aug 12, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thanks for the five-star review. We are happy our Service Department was able to complete your oil change promptly. We hope you continue to choose Thomas Dodge Chrysler Jeep of Highland for all your automotive needs.

August 12, 2023

Very professional and quick. Friendly and helpful with my vehicle and advised any issues that needed to be addressed. More

by Mgrode66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Dykstra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonard (Leo) Key
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Teslow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you kindly for your 5-star review. We are honored to know your experiences with our team are friendly, helpful, and professional! Our team strives to provide such visits for each guest and we couldn't be happier to know you received that here at Thomas Dodge Chrysler Jeep of Highland. Do not hesitate to reach out if there's anything additional we can do for you.

August 05, 2023

Great Service experience every time I bring my wife's and my vehicle to this dealer. The service department is courteous and efficient. They communicate very well with us always communicating the status of o More

by MGM 59
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neville weer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

We are so happy to read your wonderful five-star review. Thank you for making Thomas Dodge Chrysler Jeep of Highland a part of your day and it pleases us to read you have a great experience every time you and your wife bring a vehicle to us. Our Service Team is delighted to learn they were courteous and efficient. It brings us joy that we communicated very well about the status of your cars and how long it would take before they would be ready. Thank you for your business and we appreciate you as a valued customer.

July 29, 2023

Best service experience that I've had versus other dealers. I would highly recommend Thomas Dodge over any other dealer that I have used in the past More

by Mjablo8000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
leads leads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Teslow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, thank you for your kind review and recommendation! We are thrilled to know that you received the best service at Thomas Dodge Chrysler Jeep of Highland and it would be an honor to work with you again in the future.

July 28, 2023

This dealership gave me a complete run-around after the Jeep I purchased from them just 40 days prior began to leak oil. They went seven days having my Jeep without contacting me or keeping me updated, the More

by rpterl
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamison Teslow
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, We appreciate you taking the time out of your day to share this feedback. It would be great to have the chance of connecting with you further regarding the communication you received from our Service Team and the time it took for your Jeep's visit to be completed. Please reach out to me at a time that works best for you. Thank you, Jimmy Thomas 219-924-6100

July 27, 2023

I always have the best experience at Thomas Dodge with quick service and knowledge employees. More

by DINGER7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Dykstra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello DINGER7. We appreciate you taking the time to leave us a five-star review and choosing Thomas Dodge Chrysler Jeep of Highland Service Team for your automotive needs. Have an incredible day.

July 26, 2023

I Highly recommend Thomas Dodge. I have always received excellent service from the dealership especially Jennifer. She is Always Very helpful and very knowledgeable. Easy to week wit More

by KC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Flanigan
Jul 27, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the great rating and review. We are happy to see our Sales Team at Thomas Dodge Chrysler Jeep of Highland was very helpful and knowledgeable during your car buying experience. Congratulations on the new car!

July 26, 2023

The service was excellent. The service advisor was especially knowledgeable, curteous, and professional. She is an asset to your team. More

by Brenda Booker
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Virginia
Jul 27, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the great rating and review, Brenda. We are happy our Service Team at Thomas Dodge Chrysler Jeep of Highland was both professional and knowledgeable during your visit. We thank you for your business.

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