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Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

Highland, IN

4.8
1,558 Reviews

1,558 Reviews of Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

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June 06, 2022

Friendly people and very clean facilities, I will continue to have my vehicle serviced at Thomas and recommend Thomas to everyone I know More

by Fattommy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi there, Thank you for your endorsement of our team. If we can be of any further assistance then please contact us at Thomas Dodge Chrysler Jeep of Highland.

June 06, 2022

Paul at the dealership was great to work with. Also the person who made my appointment over the phone was very polite. My job was completed much earlier than they thought, so that was another plus More

by Rizzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for choosing our Service Department, Rizzo! We are thrilled to know our team provided you with excellent customer care and made the entire appointment process easy. Please come back and see us for any future service needs.

June 02, 2022

Kelli was awesome - as always! I have never had a problem with Thomas Service Department! More

by kpietrzak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi and thank you for choosing Thomas Dodge Chrysler Jeep of Highland for your service needs. We are glad to learn that our Service Department always delivers great customer support. We appreciate your continued business.

June 01, 2022

Great service & quick and really clean with all of this COVID I really recoment this dealership More

by Yvette lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
leads leads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you so much, Yvette, for leaving your perfect rating. Thomas Dodge Chrysler Jeep of Highland hopes to have the pleasure of serving you again in the future.

June 01, 2022

They fixed the problem The service manager that took care of me was nice and friendly More

by vsoundllc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, Our staff is happy to be told that you had a great visit with Thomas Dodge Chrysler Jeep of Highland. I really appreciate you giving this polite feedback to our team. Thanks for being our customer.

May 31, 2022

If I could give 0 stars I would a terrible experience again again again again More

by AKLEENSLATE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nady Boutros
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Greetings, We would like to learn more about the star rating you provided. Thomas Dodge Chrysler Jeep of Highland greatly values your experience with us, so we want to speak with you in greater detail. At your earliest convenience, please feel free to reach out to us at the provided contact information below. Jimmy Thomas 219-924-6100

May 31, 2022

Brake job was not good service manager wanted to take my jeep home for what. I don’t know but I said no just give me my truck and I went to another dealership l came back three times they still didn’t get i More

by Tonedalle Harmon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Gain
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer
Jun 01, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you, Tonedalle, for the 5-star rating and great feedback. We are delighted to learn our team was able to meet your needs. Thank you for choosing Thomas Dodge Chrysler Jeep of Highland!

May 30, 2022

It was excellent , I would recommend other people to your service department, Keep up the good work More

by Lulu.catrise4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the positive feedback. We appreciate your business and hope to see you back at Thomas Dodge Chrysler Jeep of Highland again next time.

May 28, 2022

The service department here is amazing. They worked quick and efficiently so the wait wasn’t long at all. More

by Brianna H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Dykstra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonard (Leo) Key
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Teslow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello Brianna, We are grateful for your words, and we appreciate your 5-stars review about Thomas Dodge Chrysler Jeep of Highland! We're glad our amazing Service Team worked hard to deliver quickness and efficiency.

May 27, 2022

Communication was great and service was performed on schedule. Jennifer did a great job keeping everything on track. More

by paul@grp7.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
leads leads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer
May 28, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello! We appreciate you taking the time to write a review and sharing your positive experience with our Service Team. The team at Thomas Dodge Chrysler Jeep of Highland looks forward to seeing you and your vehicle the next time you need anything.

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