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Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

Highland, IN

4.8
1,557 Reviews

1,557 Reviews of Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

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July 03, 2022

What else can I say, another service visit and a five star experience. One of the best service centers in the area. More

by Jeep wrangler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Our team is overjoyed to see that you had such a sincere interaction with our team. We truly appreciate your adding this wonderful review. Have a great day!

July 01, 2022

I would not wait again in ur waiting room. The music was way too loud. Even people trying to talk had to raise their voices. I did appreciate that they told me what my issue was with my exhau More

by tyisu60
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamison Teslow
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for taking the time to share your feedback with us. I would appreciate the opportunity to speak with you regarding your service experience in further detail. Please contact me at your earliest convenience. I look forward to speaking with you. Jimmy Thomas 219-924-6100

Jul 03, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for taking the time to share your feedback with us. I would appreciate the opportunity to speak with you regarding your service experience in further detail. Please contact me at your earliest convenience. I look forward to speaking with you. Jimmy Thomas 219-924-6100

July 01, 2022

When I make the appt. I specify which tech I want to work with. And the last 2 times I was not able to do this. I feel some are more helpful than others. And one of the More

by RAM538284
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer
Jul 05, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, Thank you for taking the time to share your review. Customer satisfaction is of the utmost importance to us at Thomas Dodge Chrysler Jeep of Highland, and I would like the chance to further discuss your customer service experience with our Service Department. Would you kindly reach out to me at your convenience? I look forward to hearing from you, Jimmy Thomas 219-924-6100

July 01, 2022

Jennifer my service representative is the best there is , very professional and very customer oriented. Mechanic needs some work, like clamping things down correctly. Other than that Thomas dealership has be More

by lobotech29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer ( service dept)
Jul 05, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

We are happy to know your overall experience was good and that our Service Team provided good service. Thomas Dodge Chrysler Jeep of Highland appreciates your continuing business with us.

June 30, 2022

Service Was Good I Wouldn’t Change Anything About The Service Keep Up The Good Work More

by CHARLESRAMSEY420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thomas Dodge Chrysler Jeep of Highland is thrilled to be told that you had such a polite experience with us. Thank you so much for commenting with this top-notch report about Thomas Dodge Chrysler Jeep of Highland on DealerRater. Thank you for being our customer.

June 28, 2022

I. Would highly recommend you . Great service, very nice staff, A,+ on everything. Thank you. 10 Stars. More

by Egoldbaugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

We so appreciate the kind review and recommendation! We are happy to read that you had a great interaction with our team. We look forward to welcoming you back at Thomas Dodge Chrysler Jeep of Highland.

June 28, 2022

I want to say thank you so much to the staff that worked me in while I was traveling through the state, with my large dog and I had started experiencing car issues. They were so kind, friendly and accommoda More

by rb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for your kind words about our Service Team here at Thomas Dodge Chrysler Jeep of Highland. We're happy to learn they provide you with a friendly and accommodating service. We hope you and your dog have a fun and safe trip to your destination.

June 28, 2022

Clean store very nice people to work with quick service and when I brought my truck in to have an oil change tire rotation they also gave it a free car wash. More

by jeffwail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

We appreciate the great rating! We are more than happy to have assisted you during your visit. We look forward to meeting your needs again in the future here at Thomas Dodge Chrysler Jeep of Highland.

June 28, 2022

time for parts to be gotten was alittle frustrating , but i am retired so truck was not needed. More

by stevedonna0729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, Thank you for the review. In order to help address your feedback regarding the timeliness of your recent service experience, I would like to speak with you directly. Please reach out to me if you would like to discuss this further. Thank you, Jimmy Thomas 219-924-6100

June 28, 2022

I’ve bought several cars from Thomas Dodge and been happy with each purchases I’ve made More

by broot1117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Our Sales Team at Thomas Dodge Chrysler Jeep of Highland is grateful to learn that you have made several previous automobile purchases from our dealership. Thanks for this great review and we look forward to doing business with you again.

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