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Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

Highland, IN

4.8
1,557 Reviews

1,557 Reviews of Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

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July 13, 2022

Brought my vehicle in for a short in the wiring harness in the early AM. I was contacted by service later in the morning with the issue and cost of repair. It was repaired and I was able to pick up my vehi More

by amoders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the great star rating for our team here at Thomas Dodge Chrysler Jeep of Highland. We are glad to learn our Service Team was able to get you and your vehicle back on the road in a timely fashion. If you have any further questions, we are always available.

July 12, 2022

The lady that assistanted me with getting my Jeep fixed was very helpful. She handled everything that I need it done and scheduled an appointment to get my windshield repaired. When I asked her if I could More

by railrunnre1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nady Boutros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Kubacki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neville weer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

We are delighted to know your experience was great and that our Service Team provided you with helpful service. Thomas Dodge Chrysler Jeep of Highland looks forward to helping you with any of your future needs and thank you for your business.

July 12, 2022

Good customer service. I’m happy with the service I got. Recommend to anyone that needs service More

by JDOUGIE32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
Jul 13, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

All of us are overjoyed to see that you had such a polite experience with our staff. I am truly grateful to you for preparing this magnificent endorsement. Thanks for your business.

July 11, 2022

Terrific service department! The Service Advisors and Technicians at Thomas Dodge consistently do a high quality job on my vehicles (and I have three different cars/SUVs I take More

by rjf482
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Kowalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Extremely polite and friendly young women working the Cashier’s window
Jul 13, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for your kind words for our team here at Thomas Dodge Chrysler Jeep of Highland. We are glad to learn you are consistently impressed with how we do business. We strive to provide high-level customer satisfaction and are delighted to know our Service Department is always creating a top-notch experience. We look forward to your next visit!

July 09, 2022

Your service advisor needed help yesterday 7/8/22 the service bay was full I waited 30 minutes to check in not her fault. Didn’t remember her name but under the circumstances she did an awesome job More

by whyteji@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn’t get her name
Jul 14, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Our team here at Thomas Dodge Chrysler Jeep of Highland appreciates the honest feedback. Thank you for taking the time to recognize your Service Advisor for an awesome job. We hope to provide you with another five-star experience in the future.

July 08, 2022

I always have a good experience with Thomas CDJ. Jami, Christina, and Paul have always been kind and helpful when I visit the dealership. Very good team. More

by tracy_waliczek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Teslow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Tracy, we always strive to provide a good experience to all of our customers, and we're glad you found our staff helpful and friendly. We look forward to seeing you back to Thomas Dodge Chrysler Jeep of Highland again in the future!

July 08, 2022

Always treated with respect and always look out for my Jeep. Wouldn't go anyplace other than Thomas Dodge, I love these guys!! 💕 More

by KelliHenderson0713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mattew A.
Jul 10, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for trusting Thomas Dodge Chrysler Jeep of Highland for your Jeep's servicing needs, Kelli! It is our pleasure to always provide you with respect during your visits. We look forward to working with you again.

July 07, 2022

Terrible customer service, no one answers the phone or return to calls when you have a concern More

by cbrown10018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Gain
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Melago
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for bringing this to my attention. I would appreciate the opportunity to speak with you in regard to the level of communication you experienced while working with the Thomas Dodge Chrysler Jeep of Highland team. Please contact me at your earliest convenience. Thank you, Jimmy Thomas 219-924-6100

July 06, 2022

Can the President call me I've been unsatisfied for many years but I continue on coming back We Are Family hopefully things will change but some Hocus Pocus going on here thank you More

by Mr300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2022

Fast service and friendly staff. Would recommend to friends and relatives. Oil change in less than 20 min. More

by Hiexecutive
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

We are happy to hear that we could provide you with a timely service. Our Service Department here at Thomas Dodge Chrysler Jeep of Highland truly appreciates your feedback and looks forward to serving you again.

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